Passaggio Cravatte HOMEmade italian ties Reviews 

It took more than two months to receive my order. The tie I received is not lined which makes for a flimsy floppy tie. I'm totally dissatisfied with the service and the quality of the product!

I ordered ties before, and they were lined.
I like the ties I just received, but I thought they were going to be lined as I previously received. The knot does not lie correctly.

After months of reminding, the tie still not delivered. Many excuses haven used and many promises given but not a tie. Is this a fake site?

Edited on 25/1/25
The ties arrived today, Friday, nearly 4 months after ordering them. I had almost given up and was close to claiming my money back from the bank, the deadline (4 months) for which is this Tuesday. In that time there has been disinformation, obfuscation, multiple excuses etc. I have had cars built in less time. It has been enormously frustrating to see advert after advert from the company when, imho, they should be busy making ties for existing customers ahead of touting for new business.
On the plus side, the ties are beautiful. They are in the material I requested, the size I wanted and with my initials, exactly as ordered. They look well made though I’m surprised they aren’t lined, probably the manufacturer will provide some special reason for that, literally all of my other ties (mostly but not exclusively Hermes) are lined.
I don’t buy Hermes ties these days because the fashion is for narrow ties, which I don’t find very ‘classy’. (Apologies to those of you who do, but it’s my opinion.)
So there are plenty of positives, though the absence of lining is disappointing and the unreasonable delay super-annoying.
Would I order more ties? Maybe. But only if the reviews start improving (they have nosedived in recent months) and the delays significantly reduced.
All in all it has not been a happy experience, but I do at least like the ties.

I ordered 3 ties at the start of October 2024. I understood they would arrive within 30 days. Shortly after my order I received a message saying, because were ordered in October, they would be sent out by the end of November.
In other words, closer to 60 days, not 30.
Towards the end of November, having heard nothing, I queried when they would be sent. A return message said they were in the next batch to be posted!
A week into December, again having heard nothing, I requested a further update.
Again, I was informed they would be sent in the next batch!
It’s now 17th December, 2.5 months after my order, and still no ties. In the meantime I have seen advert after advert, on a daily basis, offering his wares.
I am absolutely out of patience. I am left wondering if it’s just an elaborate scam.
My advice to you all?
Avoid this company at ALL COSTS.

Great style. Wonderful color and workmanship.

Nasty experience! It's been more than a month since I made my order. Nothing happened apart from the seller trying to sell further items. No delivery. Seller has not answered to my multiple inquiries. Rather nerve-stretching ...

Another excellent tie. Passagio never disappoints. Well made. Vivid colors. When I wear it, I receive many compliments.

The worst experiance ever in my life! I don't recommend this compagny at all!

Although the tie is beautiful, the delivery time was horrible. Almost 3 month's!

I have bought several ties and they are elegant and beautifully made. I strongly recommend them to anyone who wants to be well dressed

I received today four ties. They are obviously of high quality and quite beautiful. As I haven’t worked with Gianni before, I was quite concerned by the fact that it took more time than initially expected for me to receive them. However, they are — without question — high quality ties. Excellent material, beautiful, and the seven folds have been done very well.

Thank you.

I ordered on 23.06.24, after several e-Mails with excuse’s, till now I didn’t receive the tie. Now it’s 21.10.24. I can’t say nothing about the Tie quality because I did not receive it.

I initially ordered a tie in November 2023. After hearing nothing for two months, I was told merely that the tie will 'ship soon', followed by radio silence. After chasing him on both email and Instagram DM, the tie finally was shipped in mid-February.

The tie was of bad quality, too tightly pulled, and the lining so lacking in fabric and weight (merely a thin sheet of foam) that it wrinkled, creased, and rolled up on itself.

After sending pictures of the problem, Gianni agreed he had made a mistake and agreed to send two more ties instead of offering a full refund, to which I agreed. On the 3rd of July, Gianni said he had cut the ties personally and that they would be shipped immanently. I heard nothing for three weeks, and emailed asking where the promised shipping number was. I received no reply. I then emailed after another three weeks asking the same question. I received no reply. A month after having said the ties were ready, I am told 'the ties will ship next week' without an apology for not responding to my emails or the delay.

Gianni then went on holiday without shipping the ties after telling me the ties would have been shipped a week earlier. I then find out that he hasn't actually cut the ties, and says he will do it upon his return(!) What follows this is a repeating pattern of me asking him on both email and Instagram why he hasn't shipped the ties and what is going on, and him replying after weeks or not at all, repeatedly assuring me that my 'ties will ship next week'. With all due respect, I think this man doesn't know what 'your ties will ship next week' means.

Very respectfully, I said that I was upset about the delay and his false reassurances, as well as his disrespectful delays in answering my messages. Nevertheless, I did not receive any apology, merely additional assurances that the ties would ship 'next week'. My messages were increasingly frustrated.
Still, the tailor did not seem to understand how incredible infuriated I was.

After endless back and forths with continually revised shipping dates, the ties were finally shipped on 14 September. One of these ties is again very flimsy. This apparently is a design choice, and some people might prefer it. If so, maybe this is fine for you. For me, the wrinkles are not appealing. The second replacement tie provided has more substance and appears to be of impressive quality.

After a year trapped in this Groundhog Day-scenario, I am glad to finally close this chapter of my life.

Fabulous ties. My third or fourth purchase. Thank you!

I ordered a tie from this company on July 19, 2024 It is now September 29, 2024 and I have yet to receive the merchandise I paid for. I keep sending emails and someone replies with your tie will ship soon but nothing. I don't think I will be buying anything from them again. I'm not sure if they will even respond if I try and get my money back

no answers for mails. been waiting for products for almost a half year.

In terms of quality of the product it is a 5/5, I love my ties. They have great quality and nice patterns. I am quite tall and broad shouldered so having the option of getting ties that were a bit broader and most of all longer was a big upside.

What can be improved is the lead time and communication regarding it. My order took almost three months and it was only when contacting Ginni and highlighting this that the ties were shipped.
For a first time buyer that was a bit stressful as I did throw a lot of money on something that didn’t show up.
A simple self tracking system or an email communicating delays would bee sufficient to ease the customer’s mind.

I will definitely shop here again for future ties, but I would recommend customers be mindful that delivery may be slower than the 30 days communicated on the website.

Been waiting for 5 months now for my order. For the last 2 months I have been trying to get my money back, without any success yet. Must be more than 10 e-mails so far, all waste of time. This place really isn´t delivering, what it promises to deliver and the owner just lies and gives empty promises constantly. I would advice you to avoid this company.