Passport Visas Express.com Reviews 

Everyone was super helpful. Caral was great I had a tite deadline and she made it happen thank you so much

Visa processing was inadequate

I got my visa super fast! They also replied quickly to all of my questions in the chat on their website. Excellent customer service. I got the 90 day Chinese tourist visa!

The customer service was really great and they replied within one business day every time I had a question. The service was also very fast after I shipped my passports out.

Got my visa in a timely manner.
A representative needed one bit of info from me, but addressed the email by a name that is not mine.
In a status update email, the body of the text contained one grammar error and one spelling error. Pretty unprofessional.

Efficient, friendly and very helpful!

I applied for a Chinese visa, which requires a lot of exact documentation. Fortunately, Ebony Hopkins, oversaw my preparation, and her help was so important in seeing the process through to completion. What I appreciated the most were her specific directions and on-going communication with me to address the documents I needed. I went through the visa process years ago, and this time her guidance made everything go smoothly.

My experience with passport visas express was extraordinary in particularly Trae. I have no words to express how Trae went the extra mile and put all her effort and making our application to be successful. Since day one, Trae was always checking on everything. One of a kind employee that deserves the merit. Totally recommended to save the hassle and the time, my money was really worth it.

We are so grateful for Ebony! She helped us every step of the way to get our China Visas. She was extremely supportive, so kind, and always available. She responded to our phone calls and emails immediately. Thank you Ebony! You made a stressful process be soooooo EASY!
Tara and Sue

I got some very complete and polite information over the phone. There were some parts of the application that were not clear.

This was a pretty easy transaction. They were quick to answer questions and they kept us updated every step of the way! I totally recommend this service!

Very helpful and timely assistance through chat. Online process was relatively easy to follow.

Very helpful with the tricky procedures of obtaining a Chinese visa.

Sending your passport to complete strangers is a daunting task, yet there aren't any alternatives unless you live near a consulate. What made the process so much easier to trust to Passport Visas Express was reviews like this one, where the customers had a great experience from start to finish! They were easily accessible for any questions I had, both in the online chat feature and also by calling on the phone. They always had supportive answers right away and really knew their business. It was an absolute pleasure to work with them, and I would highly recommend them!

Very helpful and person on the phone resolved an issue quickly and explained the next steps. Given that the New Zealand app was balky, the service fee was money well spent.

The process/explanations were clear. I had a new computer and new software and it took me a while to learn enough to complete it. Your response to my message was timely.

Our concierge representative, Ebony Hopkins, provided exceptional service and made sure we received our visas for travel to China in a timely manner. She was very knowledgeable and helped us navigate the process seamlessly.