PatioLiving Reviews 

I had occasion to use Patio Living's chat feature. The person who helped me, Shayla, was very helpful in answering my question.
I was looking for a specific seat cushion to fit my patio chair. She did not have one available, but offered to contact the chair manufacturer to see if they knew of one. She would then get back to me with their suggestions.
It was very nice to have someone like that who would go the extra mile to help her customer!

Easy to navigate website and found product with ease. Thank you so much.

I ordered 4 Woodard sling dining chairs for my outdoor umbrella table. My experience with Patio Living from ordering to delivery has been nothing but stellar. I ordered fabric samples first and chose the Sunbrella fabric called August Alloy. The delivery was prompt and the chairs were packaged with utmost care. The chairs look fantastic, and I wish I had done the replacement sooner. I highly recommend using this company for quality and service.

The Sunbrella fabric added almost $200 to the umbrella so I switched back to Obravia.

Signed up to receive emails and texts to get a 10% off coupon and when I went to use it at checkout, was told it didn't apply.

Easy to order online

Helpful guidance on a phone call, followed by rapid response to quote request, and ultimately a better than advertised price quote, followed by a purchase, all within the hour.

Clear selections. Lots of choices. Very responsive to questions. Great online business model, especially for outdoor furniture.

Easiest online order I have ever experienced!
Kit was very helpful , patient and efficient.

Great service.

Excellent service to help me replace parts and upgrade the canopy to my Shademaker umbrella.

Very happy with the sales staff. Did it all online, and they answered my questions quickly, as well as providing advice on size of chairs, cushions. Quote was timely and very competitive. Well done!

Customer service representative was excellent

First let me say my last telescope sling patio furniture was bought in 1994. I have replace the slings once before. Now they are just worn out. But the quality of this product is unbelieveable. I did my research and its actually manufactured in upstate NY.

Sales rep Theresa was very helpful and professional and responsive to my request. Terrific experience in selecting the color chaises to replace old chaises I have, hoping to match the same.

The table top of a special order patio set was missing from a delivery eight days ago. Last week I was told logistics is doing a dock search and it would take 72 hours. After 72 hours, I was told they were delayed because they are 'busy'. This week I'm told logistics is doing a dock search and it will be 72 hours and that they had to wait for a bill of lading from the vendor. I have no idea what is going on. I think they put most of their efforts into marketing and sales, not into solving delivery issues.

Quick and easy couldn’t navigate the website, but the representative helped me through that and sent me the link. Everything‘s good.

Navigating their site was easy and made comparing different options efficient. Chatting with Chris was helpful too. I'll have more to say once my orders are processed and received. I have high expectations and look forward to confirming that al went well.

Unfortunately, there is a sale on Patio Living for 30% off Berlin Gardens furniture. When I selected my items, the page showed a price of $4,205 but when I added those items to the cart, it was $4,295. I called customer support, and it is a Philippine call center, and they were not able to help. I ended up only buying the chairs, thus a lower cost $3,850 because I removed the small table.

Patio Living's response below would leave you to believe that they made good, but they did not.

Ultimately, I found better pricing at DutchCrafters.com, and got the tables for the right price.

Unfortunately, I now know that I overpaid for everything else I purchased from PatioLiving.com