Patterson Law Motoring SolicitorsReviews 

1,006
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the exceptional support received during stressful situations. Customers consistently praise the staff for their professionalism, extensive knowledge, and compassionate approach, making them feel at ease and well-informed throughout their cases. The service is frequently described as outstanding, with many appreciating the quick response times, clear advice, and thorough communication, often leading to successful outcomes. However, some reviewers were not happy with the preparation and advice provided, feeling that their cases were underprepared or that the advice was standard and lacked depth. A few other people also felt that the appointed advocates were poor, did not present cases well, or that there were issues with communication and representation.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the outstanding support and... See more

Service

Reviewers highlight positive aspects of service, often praising the professionalism, empathy, and knowledge... See more

Customer communications

People report positive experiences with contact, highlighting outstanding customer service from the very... See more

Response time

Customers had positive experiences with response times, frequently praising the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Patterson Law enough for guiding me through a really stressful situation. The entire team were fantastic from start to finish. Ashleigh’s support over the phone and by email was outs... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Faith and all the team. A family member was facing a potential totting up ban which would have caused multiple hardship to many people. Patterson Law put us at ease, put together... See more

Company replied

Rated 5 out of 5 stars

Jessica Dolan, I am vey late in leaving a review, however I believe your management also assisted in my Road traffic matter. So I hope that this still counts. Jessica, you were fantastic, still brings... See more

Company replied

Rated 5 out of 5 stars

I asked to speak to two firms due to their high pecentage of case wins for totting up points. Karen Parsons whom I spoke to was so professional, informative, emotive towards my situation and spent muc... See more

Company replied


Company details

  1. Law firm

Written by the company

Specialist Motoring Law Solicitors We are specialist UK motoring lawyers and deal with between 5,000 & 6,000 motoring offence cases across England and Wales each year


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,006)

121 reviews in the last 12 months

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Rated 5 out of 5 stars

Honest advice - given freely & generously

I managed to place myself in a tricky situation and having phoned around a few solicitors who provided a mediocre response, I was lucky enough to speak with Rachel who gave me very clear advice during a free telephone consultation on the best course of action. She further emailed a summary of our conversation along with expected outcomes of different scenarios. This assisted me in deciding how to best deal with the situation and for that I am truly grateful for her time and honesty.

27 March 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your review Sandra. We're really pleased that Rachel’s clear advice and follow‑up summary helped you work through a difficult situation with confidence. We appreciate you sharing your experience and are glad we could support you when you needed it.

Rated 5 out of 5 stars

5 stars isnt enough

5 stars isnt enough. Karen was so helpful initially giving my instruction on what to do regarding my issue. I then spoke to her assistant who called me back on 2 occasions to go through everything with me in lamens terms. Making it clear where I stood. There advice is unparalleled. Amazing service.

24 March 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Syeda , thank you so much for your wonderful review, we’re thrilled to hear that our team, especially Karen and her assistant, were able to support you so clearly and thoroughly.

Rated 2 out of 5 stars

Exceptional Hardship case

For those people hoping for success in an Exceptional Hardship case from my experience the case hangs on two things . 1.The choice of advocate and 2. The willingness of the magistrates to listen to your case. My solicitor used by PL was excellent but the Advocate was poor, did not present the case well and went down an approach that was against the view of the solicitor . Even in the selection process of the advocate I felt the choice of advocates was poor and there was no measure of their success rate. The magistrates did not seem to take into account any of the information provided so if you’re in the Bath area you have little chance of success . Don’t be fooled by the success rate claimed by PL because the use of the advocate is key.Oh and by the way it took 18 months to get to court be prepared for anguish and disappointment.

10 March 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Michael, thank you for taking the time to share your feedback. We’re pleased to hear that you found the solicitor’s guidance excellent, and we’re sorry that the advocacy on the day didn’t meet your expectations.

Rated 5 out of 5 stars

Some great advice from Rachel

Some great advice from Rachel, very friendly and understanding, with no judgement.
Gave me a free phone call and follow the advices up with email.

8 December 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your lovely feedback. We're so pleased to hear that Rachel’s support made a positive difference.

Rated 5 out of 5 stars

2 no insurance offences within 3 years

I had an no insurance driving offence last year and also another one so 2 within 3 years, I thought i was definitely going to be banned, I instructed Patterson Law and Eloise who constructed my case was absolutely excellent, kept me in the loop every single time, went to court yesterday and met with Dale who was my barrister, he did an absolutely amazing job in court I was so nervous thinking I was going to be banned for 6 months BUT the court found exceptional hardship and the result was amazing! No disqualification but the standard 6 points and a fine, my life and my job has been saved thankyou so much to Patterson law for helping me so much to win this case

19 March 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Brandon for sharing your experience with us. We’re delighted to hear that Eloise kept you fully supported throughout and that Dale achieved such a positive outcome in court, avoiding a disqualification.

Rated 5 out of 5 stars

Very helpful advice on my case

Very helpful advice on my case from Hilary, thank you

19 March 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you, Thomas, for your 5‑star review. We’re delighted to hear that Hilary’s advice was helpful

Rated 5 out of 5 stars

Quality Informative Advice

The time and advice offered by Karen Parsons was first rate and much appreciated. Wonderful service from Patterson Law once again.

16 March 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Geoff for leaving such a positive review. Karen will really appreciate your kind words.

Rated 5 out of 5 stars

Brilliant advice and service

Pleasantly surprised. It was genuinely free advice, freely given in a matter of hours from my initial query
Put my mind at rest. Rachel was on the ball. Knew her subject and followed up in a matter of minutes with with written confirmation on our discussion
I don’t normally bother with reviews, but definitely had to this time.

10 March 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Chris for taking the time to leave such a lovely 5‑star review. We're delighted that Rachel’s prompt advice and clear follow‑up made the process straightforward for you.

Rated 5 out of 5 stars

So professional and knowledgeable, you immediately feel in good hands!

I asked to speak to two firms due to their high pecentage of case wins for totting up points. Karen Parsons whom I spoke to was so professional, informative, emotive towards my situation and spent much time talking through the options with me. I proceeded with them immediately as I felt confident and her knowledge was so vast and spot on, I didn't even bother talking to the other firm. Thanks so much, really friends and called me so quickly after I put forward my circumstances.

9 March 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Sian for your wonderful 5‑star review. We’re delighted to hear that Karen provided such professional, supportive guidance and that you felt confident moving forward with us straight away

Rated 5 out of 5 stars

Prompt, informative, clear advice

Prompt, informative, clear, easy to understand, friendly advice that provided all I needed to make an informed choice on my options. The best one could expect from a legal expert in the field.

6 March 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Carole for sharing such lovely feedback. We’re really pleased to hear that our prompt, clear and friendly advice helped you feel confident about your options.

Rated 5 out of 5 stars

I wasn't on hold for too long I…

I wasn't on hold for too long I explained my situation and was helped straight away with great advice, with genuine help and had a much better peace of mind.

3 March 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your review. We’re so pleased to hear that you received prompt support and clear guidance, and that it helped give you peace of mind

Rated 1 out of 5 stars

Patterson's provided erroneous…

Patterson's provided erroneous information, with no evidence and were only interested in me paying there fee, even though there was less than a 1% chance of success

2 March 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your review Bruce. We have since had the opportunity to speak with you directly to discuss your concerns in more detail.

Rated 5 out of 5 stars

immediate help and advice which saved…

immediate help and advice which saved the day, if only all companies acted like this !
wouldn't hesitate to recommend

26 February 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Martyn, thank you for your review. It’s great to hear that the quick advice you received made such a difference when you needed it most.

Rated 5 out of 5 stars

Real Advice

Reached out and Rachel got in touch really quickly to arrange a free advice call. On this call, fair advice and clarity was given in regards to my offence. In short the advice very clearly painted the best route. I didn't need the their services in the end, but at no point did it feel like I was being "sold" to go ahead with their services.

If you want real advice and a free oportunity to discuss your motor incidednt. Give these people a call.

20 February 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

It's great to hear that Rachel was able to arrange your call so quickly and give you clear, straightforward . We're glad the guidance helped you decide on the best way forward. Thank you for your feedback Harry.

Rated 5 out of 5 stars

Karen helped with lots of advice…

Karen helped with lots of advice regarding speed camera legislation, which resolved my dilemma

25 February 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Chris, thank you for your review, it's great to hear Karen's advice settled the issue for you.

Rated 5 out of 5 stars

I called these guys after getting…

I called these guys after getting another speeding ticket. Karen answered the phone and immediately took control of the situation. Her guidance was top drawer and her initial assessment really put my mind at ease, and the advice was FREE. When the time comes I will be using this firm to represent me in court.

25 February 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your review. Karen will be glad to know her quick support and clear advice made a difference at a stressful moment.

Rated 5 out of 5 stars

Red light violation

I needed help regarding a red traffic light violation as I was awaiting a sjpn.
Karen from patterson law was very helpful and detailed everything I needed to know and what the expected outcome would be in an email to me.

23 February 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Sean for your review. We're really pleased to hear that Karen was able to give you clear and detailed guidance around your red light matter

Rated 5 out of 5 stars

Patterson Law Saved Me!

Having been recommended Patterson Law just 3 days before my trail date I decided to contact them and see if they could help me with my case and they did! The communciation was excellent and very thorough and I immediatley felt a weight taken off my shoulders. I had 21 points on my licence and I was given a fine and no ban. I had valid mitiagating circumstances for my case but I was clueless how to represent myself. Patterson Law did an amazing job. Big thank you

25 February 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Clare, thank you so much for your wonderful review. We are really pleased to hear that our team could step in at such short notice and help ease the pressure before your hearing and we are delighted with the result.

Rated 5 out of 5 stars

Patterson Law were a great way to ask…

Patterson Law were a great way to ask about the circumstances I was in. Hannah and Rima were very helpful throughout and I was very pleased that the police decided no further action was to be taken regarding a minor traffic collision I had had. Thank you.

23 February 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Peter for your lovely 5‑star review. We’re so pleased to hear that Hannah and Rima were able to support you throughout and that the police decided to take no further action regarding your minor collision.

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