Patterson Law Motoring SolicitorsReviews 

1,006
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the exceptional support received during stressful situations. Customers consistently praise the staff for their professionalism, extensive knowledge, and compassionate approach, making them feel at ease and well-informed throughout their cases. The service is frequently described as outstanding, with many appreciating the quick response times, clear advice, and thorough communication, often leading to successful outcomes. However, some reviewers were not happy with the preparation and advice provided, feeling that their cases were underprepared or that the advice was standard and lacked depth. A few other people also felt that the appointed advocates were poor, did not present cases well, or that there were issues with communication and representation.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the outstanding support and... See more

Service

Reviewers highlight positive aspects of service, often praising the professionalism, empathy, and knowledge... See more

Customer communications

People report positive experiences with contact, highlighting outstanding customer service from the very... See more

Response time

Customers had positive experiences with response times, frequently praising the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Patterson Law enough for guiding me through a really stressful situation. The entire team were fantastic from start to finish. Ashleigh’s support over the phone and by email was outs... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Faith and all the team. A family member was facing a potential totting up ban which would have caused multiple hardship to many people. Patterson Law put us at ease, put together... See more

Company replied

Rated 5 out of 5 stars

Jessica Dolan, I am vey late in leaving a review, however I believe your management also assisted in my Road traffic matter. So I hope that this still counts. Jessica, you were fantastic, still brings... See more

Company replied

Rated 5 out of 5 stars

I asked to speak to two firms due to their high pecentage of case wins for totting up points. Karen Parsons whom I spoke to was so professional, informative, emotive towards my situation and spent muc... See more

Company replied


Company details

  1. Law firm

Written by the company

Specialist Motoring Law Solicitors We are specialist UK motoring lawyers and deal with between 5,000 & 6,000 motoring offence cases across England and Wales each year


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,006)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant form who like they say are…

Brilliant form who like they say are there genuinely to help

22 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for taking the time to leave such a kind review Tom. Your feedback means a lot to us, and we truly appreciate your support.

Rated 5 out of 5 stars

Outstanding service with an excellent…

Outstanding service with an excellent outcome. Very prompt response from my initial online enquiry on a. Within hours advice was given, admin covered and statements taken. Every member of staff we spoke too were very polite, courteous and professional. The communication throughout the process was fluid and continuous. I can not thank Patterson Law enough, they were exceptional.

5 December 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you very much for taking the time to leave such a kind review William. We are delighted to hear that you were pleased with both the service you received and the outcome achieved.

Rated 5 out of 5 stars

A big thank you to Faith and team

A big thank you to Faith and all the team. A family member was facing a potential totting up ban which would have caused multiple hardship to many people.
Patterson Law put us at ease, put together a cogent and accurate argument, and presented it professionally to the magistrates.
They kept us involved at all stages, and explained every process and what to expect in court. 5 stars.

13 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for taking the time to leave this wonderful review William. We’re delighted to hear that Faith and the team were able to support your family member through such a stressful situation.

Rated 5 out of 5 stars

I called Patterson Law for the free…

I called Patterson Law for the free advice which was regarding a NIP I received and I was really appreciative towards the the advice I was given by Rachel.

14 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for taking the time to leave us a review Jamanul. We are delighted to hear that Rachel was able to provide helpful advice regarding your NIP. Your feedback means a lot to us, and we’re glad we could assist you.

Rated 5 out of 5 stars

I whod like to say thank you to hilary …

I whod like to say thank you to hilary and Stephanie for the advice they gave me for my motoring offence ,very appreciated great team

9 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your feedback Dylan. We are delighted to hear that Hilary and Stephanie were able to assist you with advice regarding your motoring offence.

Rated 5 out of 5 stars

Hilary and Stephanie were very…

Hilary and Stephanie were very professional and extremely helpful ,i would not hesitate to use them again.
Thank you both.
Clive

9 December 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for leaving a 5‑star review Clive. We are delighted to hear that Hilary and Stephanie were able to assist you. Your appreciation means a great deal to the team.

Rated 5 out of 5 stars

Fantastic free advice from Karen

Fantastic free advice from Karen, will be back in touch if I need help again (hopefully not though!)

5 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your review Danny. If you ever need help again in the future (hopefully not, as you say!), we’ll be here whenever you need us.

Rated 5 out of 5 stars

After receiving a notice of intended…

After receiving a notice of intended prosecution for speeding at 43mph in 30mph Road I contacted this company after 72 hours of non stop worrying about consequences. I was contacted the next day by Karen and took me through the next stages. Her manner was very professional and precise and she took me through the next steps and allayed me fears about fine and points. My advice is never use google for fine and points and certainly would encourage anyone to contact this company for free advice. Thanks for all your help

5 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you very much for taking the time to leave such a positive 5‑star review Derek. We’re delighted to hear that Karen was able to support you so promptly and help ease your worries after receiving your Notice of Intended Prosecution.

Rated 5 out of 5 stars

Very approachable and reassuring

Potentially a very stressful and anxious time but The concise advice I got from Karen at Patterson Law enabled me to deal effectively with the situation. Should the need arise I feel confident that Karen and Patterson Law will guide me well.
Thank you Patterson Law

2 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for your kind words, Richard. We’re delighted to hear that Karen’s clear and concise advice helped you navigate what could have been a stressful situation.

Rated 5 out of 5 stars

Jessica Dolan

Jessica Dolan, I am vey late in leaving a review, however I believe your management also assisted in my Road traffic matter. So I hope that this still counts. Jessica, you were fantastic, still brings tears to my eyes how you handled this so compassionately and professionally. You were superb and I cannot thank you and your team enough.

24 December 2024
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for taking the time to share this, even if a little later – it absolutely counts and means the world to us! We’re delighted to hear that Jessica handled your matter with such compassion and professionalism. Your kind words about her and the team are truly appreciated, and we’re so glad we could support you through a difficult time.

Rated 5 out of 5 stars

Excellent service , highly recommended

I had a call from Karen today from Patterson Law and I’m so glad I did .After speaking to another solicitor I was left with very little hope of saving my licence and my job .Karen was very helpful and has given me various options of which I was not aware of before .I would definitely recommend getting in touch with Patterson law

22 December 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you, we are delighted to hear that Karen was able to give you hope and provide options you weren’t aware of Tony. We always aim to make sure our clients feel supported and informed, so it’s great to know we achieved that for you.

Rated 5 out of 5 stars

Motoring advice for speeding

On searching for help in relation to a speeding letter, I contacted Patterson Law for advice. I received an in depth, helpful reply very quickly. This information guided me how to move forward.

Thank you Karen for your help, information and speedy reply, much appreciated. I highly recommend this company and certainly would use them again if required.

19 December 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for taking the time to share your experience Phil. We’re delighted to hear that Karen was able to provide clear, helpful advice quickly and guide you through the next steps. Your recommendation means a lot to us, and we’re always here should you need assistance in the future.

Rated 5 out of 5 stars

Karen at Patterson Law was very helpful

Karen at Patterson Law was very helpfulm explained clearly the relevant options available to me and advised on the best course of action, i would recommend them to anyone who needs some motoring law advice.

5 December 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Shah, we are so pleased Karen was helpful

Rated 5 out of 5 stars

Outstanding advice from Rachel at Patterson Law

Had a collision and the police accused me of careless driving and failure to stop. Although the incident was very minor the offences are serious and I could have been disqualified.

I contacted Patterson Law and received back from Rachel Saunders a very accurate and helpful summary of the incident and the options available. The clarity of this reply put my mind at rest in that at least I knew the best and worst outcomes,

In the event the police did not prosecute but I can strongly recommend Patterson Law and Rachel in particular to anyone in a similar position.

11 November 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Great to hear Rachel was able to put your mind at rest Richard, thank you for leaving a review

Rated 5 out of 5 stars

What an experience.

The service provided to present my case professionally was excellent.
Throughout the process there was great communication and guidance towards the support info that would assist my case.
Each person that I received assistance from was excellent and very professional, including Faith and my Barrister Tom.

A DELIGHTED Customer.

11 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Your feedback is really appreciated Brad, so pleased you were happy with your experience

Rated 5 out of 5 stars

Free legal advice

Contacted Patterson Law, had the pleasure to discuss with Rachel Saunders, even if it was only free legal advice, she explained to me everything, replied to my 6-7 emails without delay. I would recommend them 100% to anyone! Many thanks, Rachel & your team!

10 December 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

You are very welcome Robert, thank you for your review

Rated 5 out of 5 stars

Professional, supportive and effective legal team

I instructed Patterson Law to help with a road traffic case involving cloned number plates, and I am genuinely grateful for how they handled everything from start to finish. The team were professional, organised and very responsive throughout. Rebecca and Chloe kept me updated at every stage, explained things clearly and guided me through a stressful situation with patience and confidence.

My case was successfully concluded, with the speeding charge withdrawn and the matter resolved without me needing to attend court in person. The firm also secured a Defendant’s Costs Order for me. Although the reimbursement is only a proportion of the legal fees, I still feel the service and support I received was worth it for the outcome and peace of mind.

If you need legal assistance for motoring matters, and especially if the situation is complex or stressful, I would highly recommend Patterson Law.

30 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

We are so pleased with the result also Christian, thank you for your review

Rated 5 out of 5 stars

Winning the impossible

I was close to losing my license and receiving 6 points plus additional fines, due to a misunderstanding with DVLA and the MET, which was incredibly difficult for me to prove against. I contacted Ellen Finch at Patterson Law, with her advice and the rest of the teams' all charges were dropped within a few weeks!
During this process they were incredibly patient and although they had numerous cases to deal with they truly make time and give their 100. Thank you!

10 January 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

That is fantastic news Arian, thank you for your review

Rated 5 out of 5 stars

Great help very understanding

Great help very understanding
And professional great communication
From start to finish

18 November 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

So pleased to hear you were happy with our service, thank you for your review

Rated 5 out of 5 stars

Exceptionally professional service

Exceptionally professional service, very friendly, helpful staff, value for money

10 November 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much Tatyana, great to hear you were happy with our service

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