Patterson Law Motoring SolicitorsReviews 

1,006
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the exceptional support received during stressful situations. Customers consistently praise the staff for their professionalism, extensive knowledge, and compassionate approach, making them feel at ease and well-informed throughout their cases. The service is frequently described as outstanding, with many appreciating the quick response times, clear advice, and thorough communication, often leading to successful outcomes. However, some reviewers were not happy with the preparation and advice provided, feeling that their cases were underprepared or that the advice was standard and lacked depth. A few other people also felt that the appointed advocates were poor, did not present cases well, or that there were issues with communication and representation.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the outstanding support and... See more

Service

Reviewers highlight positive aspects of service, often praising the professionalism, empathy, and knowledge... See more

Customer communications

People report positive experiences with contact, highlighting outstanding customer service from the very... See more

Response time

Customers had positive experiences with response times, frequently praising the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Patterson Law enough for guiding me through a really stressful situation. The entire team were fantastic from start to finish. Ashleigh’s support over the phone and by email was outs... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Faith and all the team. A family member was facing a potential totting up ban which would have caused multiple hardship to many people. Patterson Law put us at ease, put together... See more

Company replied

Rated 5 out of 5 stars

Jessica Dolan, I am vey late in leaving a review, however I believe your management also assisted in my Road traffic matter. So I hope that this still counts. Jessica, you were fantastic, still brings... See more

Company replied

Rated 5 out of 5 stars

I asked to speak to two firms due to their high pecentage of case wins for totting up points. Karen Parsons whom I spoke to was so professional, informative, emotive towards my situation and spent muc... See more

Company replied


Company details

  1. Law firm

Written by the company

Specialist Motoring Law Solicitors We are specialist UK motoring lawyers and deal with between 5,000 & 6,000 motoring offence cases across England and Wales each year


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,006)

121 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a good experiance

I had an unfair hearing at Court concerning a motoring offence. Peterson Law helped me with an appeal which was successful. I was concerned about some of the negative reviews, but I found them to be unfair and misleading. I had a good experience.
I think meeting the Barrister early and discussing the case is very important.

21 November 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Nigel for taking the time to leave such a positive 5‑star review. We’re delighted to hear that your appeal was successful and that you had a good experience with our team. Your feedback is greatly appreciated

Rated 5 out of 5 stars

When I thought i had no options with my…

When I thought i had no options with my case Patterson were able to reopen and resolve

28 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Gary for taking the time to leave this review. Weare so pleased we were able to step in when things felt stuck and help reopen and resolve your case.

Rated 3 out of 5 stars

Used on two occasions, successful appeal, mediocre service

Used on two occasions, one offence one appeal.
Whilst the staff are very friendly, attentive, and mean well. I found the case was under prepared for and not adequately advised on the first attempt
Upon appeal, it was better prepared, but only due to the barrister they appointed
I found the advice they provided to be pretty bog standard with as mention, little attempt to prepare well in advance

9 February 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Josh for sharing your feedback. We are glad to hear our team was friendly and that your appeal was successful, but we are sorry that aspects of our service fell short of your expectations.

Rated 5 out of 5 stars

I recently had Patterson Law worked on…

I recently had Patterson Law worked on a case of mines. I must say they were very brilliant and communicative. Ashleigh always was there to answer every questions i had. claire was absolutely amazing in court aswell and the results were favourable. The price for the service was very reasonable compare to alot of other solicitors.

6 February 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your lovely review Kevin. It is great to hear that Ashleigh kept you well‑supported throughout and that Claire was able to secure a favourable result for you in court.

Rated 5 out of 5 stars

I can’t thank Patterson Law enough for…

I can’t thank Patterson Law enough for guiding me through a really stressful situation. The entire team were fantastic from start to finish.
Ashleigh’s support over the phone and by email was outstanding, and having Jon at court made me feel so much more at ease.
If you’re facing any road traffic issues, I highly recommend them — they’ll help you achieve the best possible outcome.

4 February 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you, George, for your wonderful 5‑star review. We’re so pleased to hear that Ashleigh and Jon were able to support you through such a stressful time, and that our team helped you feel more at ease throughout the process.

Rated 5 out of 5 stars

Exceptional handling of a complex case that other firms couldn’t take on

Our road traffic matter was not straightforward, in fact, every single firm we initially approached told us they either didn’t have the bandwidth or were reluctant to take on a case of this complexity. Patterson Law, and specifically Jason Rosser, were the only ones willing and confident enough to assist.

Jason handled a genuinely challenging situation with complete professionalism and remarkable expertise. His communication was clear and timely, his updates were proactive, and he managed every aspect of the case seamlessly. Not once did I have to chase for information & he stayed ahead of everything.

Despite the complexity and sensitivity of the circumstances, Jason achieved the best possible outcome for us, and he is now continuing to assist with cost recovery as well. His dedication, attention to detail, and calm, structured approach made an incredibly stressful situation manageable.

I fully recommend Jason personally, and Patterson Law as a whole, to anyone dealing with a road traffic matter, especially those who feel their case is “too complex.” If anyone can navigate a difficult situation successfully, it’s Jason.

10 February 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your detailed and glowings review. We are delighted to hear that Jason was able to guide you through such a complex and sensitive matter with clarity and professionalism, and that his dedication helped make a challenging situation more manageable.

Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible, horrendous legal advice, expensive and I ended up with a conviction due to their total incompetence. Save your money and research before committing.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

I can't thank the solicitor enough from…

I can't thank the solicitor enough from start to finish they engaged with us and were so efficient and went the extra mile for us in a family matter I would highly recommend

19 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Clair, for your wonderful 5-star review and kind words. We’re really pleased to hear you felt supported throughout your situation and that our team went the extra mile for you

Rated 5 out of 5 stars

Punctual

The company is very good at keeping up with a situation, calling and emailing back multiple times. Even when i was not able to call them back they held a conversation over email providing thorough details throughout the situation. They would also email in a very timely manner.

4 February 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for taking the time to leave such a positive review Ibrahim. We really appreciate your kind words.
We are delighted to hear that you found our communication helpful and timely throughout your matter.

Rated 5 out of 5 stars

Speeding offence

Found Karen very helpful and told me the way it was. I appreciate the time she took out of her day to give me some sound advice.

28 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your kind feedback Tim. We are really pleased to hear that Karen was able to give you clear, helpful advice about your speeding matter. We really appreciate you taking the time to let us know.

Rated 5 out of 5 stars

Felt really supported throughout

Felt really supported throughout the process. Faith was at the end of the phone or email should I have any questions and Olivia represented me perfectly in court.

2 February 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for your review John. We are so pleased that you felt fully supported throughout the process.

Rated 5 out of 5 stars

Excellent advice

Last Friday I had the pleasure of speaking with Rachel Saunders on the phone to take advantage of Patterson Law's free initial advice service.
Whilst initially sceptical about a law firm's 'Free Advice' I have to confess that I was very pleased both with the manner in which the conversation went AND the quality of the advice received.
I have no hesitation whatsoever in recommending both this firm and Ms. Saunders. An excellent first encounter.

30 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for taking the time to share your feedback Bruce. We are so pleased that your call with Rachel was such a positive experience.

Rated 5 out of 5 stars

Professional

Professional, succinct and really helpful initial advice, free of charge.

2 February 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for leaving us a 5‑star review Andy. We’re really pleased to hear that you found our initial advice helpful.

Rated 5 out of 5 stars

nika…

nika my contact was exceptionally helpful at all stages of the operation and made everything simple to understand. although we did not have to go to court in the end i feel confident that their expertise would have carried the day

30 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for leaving us a 5‑star review William. We’re delighted to hear that Nika was exceptionally helpful and made every stage of the process clear and straightforward.

Rated 5 out of 5 stars

Efficient and professional

Karen was quick to reply to my email and took care to answer my questions. I was then passed over to Rachel who was very keen to explain all of the facts relating to the late arrival of the NIP that I received,and to explain all of my options.
Special thanks to you both.

28 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for taking the time to leave such a positive review Pauline. We’re really pleased to hear that Karen was quick to respond and able to answer your initial questions, and that Rachel then provided clear explanations about the late arrival of your NIP and all the options available to you.

Rated 5 out of 5 stars

Very Professional and diligence

Very Professional and diligence , I highly recommend

26 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you very much for your kind words and positive recommendation Joao. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Fantastic Solicitors

Fantastic advice provided when I received notice for intended prosecution for driving in a way not acceptable. They were able to provide concrete information and likelihood of what the outcome will be and that’s exactly what happen. They were very patient and listened to what I had to say and provided the necessary guidance.

100% recommend!!

27 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

We are really pleased to hear that you found our advice helpful Michael. Thank you for your kind words about our patience and guidance. We really appreciate the recommendation too.

Rated 5 out of 5 stars

Patterson Law review

Having come home from a holiday to receive a letter from the DVLA stating I had reached 12 points on my driving license and was disqualified from driving, I contacted Patterson Law who were excellent from this day onwards to assist with me with this road traffic matter. Both on email and on the telephone Jason and Faith were extremely reassuring, professional and gave succinct clear guidance each step of the way.
They explained fully what the procedures were, what I needed to do next and helped enable me to the get the positive outcome I was hoping for, which allowed me to continue driving legally.

26 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for taking the time to share your experience Mark. We are pleased to hear that we were able to support you through what must have been a very stressful situation. Jason and Faith will be especially glad to know that their clear guidance and reassurance helped you understand the process and achieve a positive outcome.

Rated 5 out of 5 stars

The advice given was for my benefit not…

The advice given was for my benefit not the companies, it was was unbiased and honest. Gave me the best way to go forward.

2 January 2026
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your kind feedback. We’re really pleased to hear that the advice you received felt honest, unbiased, and genuinely focused on your best interests.

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