Patterson Law Motoring Solicitors Reviews 

1,007
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the exceptional support received during stressful situations. Customers consistently praise the staff for their professionalism, extensive knowledge, and compassionate approach, making them feel at ease and well-informed throughout their cases. The service is frequently described as outstanding, with many appreciating the quick response times, clear advice, and thorough communication, often leading to successful outcomes. However, some reviewers were not happy with the preparation and advice provided, feeling that their cases were underprepared or that the advice was standard and lacked depth. A few other people also felt that the appointed advocates were poor, did not present cases well, or that there were issues with communication and representation.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the outstanding support and... See more

Service

Reviewers highlight positive aspects of service, often praising the professionalism, empathy, and knowledge... See more

Customer communications

People report positive experiences with contact, highlighting outstanding customer service from the very... See more

Response time

Customers had positive experiences with response times, frequently praising the promptness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Patterson Law enough for guiding me through a really stressful situation. The entire team were fantastic from start to finish. Ashleigh’s support over the phone and by email was outs... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Faith and all the team. A family member was facing a potential totting up ban which would have caused multiple hardship to many people. Patterson Law put us at ease, put together... See more

Company replied

Rated 5 out of 5 stars

Jessica Dolan, I am vey late in leaving a review, however I believe your management also assisted in my Road traffic matter. So I hope that this still counts. Jessica, you were fantastic, still brings... See more

Company replied

Rated 5 out of 5 stars

I asked to speak to two firms due to their high pecentage of case wins for totting up points. Karen Parsons whom I spoke to was so professional, informative, emotive towards my situation and spent muc... See more

Company replied


Company details

  1. Law firm

Written by the company

Specialist Motoring Law Solicitors We are specialist UK motoring lawyers and deal with between 5,000 & 6,000 motoring offence cases across England and Wales each year


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,007)

122 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptionally professional service

Exceptionally professional service, very friendly, helpful staff, value for money

10 November 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much Tatyana, great to hear you were happy with our service

Rated 5 out of 5 stars

Professional and timely service

I submitted an online enquiry in the evening and received a 'phone call from Karen at Patterson Law, the following morning. She was very helpful and gave me sound advice, which I really appreciated.

6 November 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much for your positive feedback Jonathan

Rated 5 out of 5 stars

I am so glad I used Pattersons

I am so glad I used Pattersons. I had never used a lawyer for such a thing before but they looked good so i gave it a try. It felt great to have someone on my side who really knew their stuff. I would never have thought of the things they suggested to mitigate me. My desired outcome was a very long shot but we gave it a very good go and even though I was unsuccessful, I was still very glad I had used this company, as I knew I had done everything possible. It felt good not to be alone fighting this over recent weeks and my contact Faith was wonderful, kind and sympathetic and helpful at all times. Highly recommended. Thank you Faith and colleagues. David

31 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

We are so pleased we were able to help, even if the outcome was not what we wanted, thank you for your review David.

Rated 5 out of 5 stars

Fantastic Customer Services

I have only just made contact with Karen but she has already helped settle my nerves and allayed some of my deepest concerns / worries. Thank you for your kindness - there no fool like an old fool and nowadays I feel so old and lonely but not now with Karen.

3 November 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Philip, it is really great to hear that Karen was able to settle your nerves, here if you need us

Rated 4 out of 5 stars

Issues resolved

Had some issues, but after contacting them via email these were investigated and resolved.

20 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

We are so pleased we were able to resolve your issues, thank you for providing your feedback.

Rated 5 out of 5 stars

Very professional.Simplified language…

Very professional.Simplified language for me to understand. Danny & Karen did their best - over and above for me to have a great experience.

30 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Austen-Shembuka, your feedback is really apprecited, so pleased you were happy with our service

Rated 5 out of 5 stars

Multiple speeding fines

I spoke to karen who was professional, reassuring and clear in her explanation of the legal aspects. I could not have finished our conversation feeling anymore reassured of there expert knowledge and understanding of my situation and I'm 100% confident what ever the outcome it will be the best that was available to me.

30 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Jolian, it is great to hear your feedback and so pleased that Karen was able to reassure you

Rated 5 out of 5 stars

Free advice of the highest standard

I received excellent advice from Rachel Saunders, it was comprehensive and reassuring. All completely without charge.

23 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

We are delighted to hear you were happy with the advice you received from Rachel, thank you for your review John.

Rated 5 out of 5 stars

Good advice and prompt. Helpful

Unlike other law firms that are after what's in your pockets before giving you a second of their time, this firm gave me a helpful and detailed response with no obligation and just advising on the best possible outcome for me. Thank you to Karen

24 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

You are very welcome Arfan, thank you so much for your positive review of our service

Rated 1 out of 5 stars

Rachel explained the process very…

Rachel explained the process very simply: “Pay us £1,320 and we’ll speak to the Crown to get the fail to provide driver details charge dropped if you plead guilty to the speeding.”

At no point did she explain that the two charges were laid in the alternative — a standard legal position made clear in the court’s own FAQs. In other words, if you plead guilty to the speeding offence, the fail to provide charge is automatically withdrawn by the court.

No negotiation required.
No special legal strategy.

What’s particularly disappointing is that the solicitor made no attempt to explore or even mention the possibility that this might be the case.

There was no discussion, no checking, and no transparency — just a flat statement of “this is what we’ll do and this is what it will cost you.”

For £1,320, I would expect clear legal advice, a proper explanation of all the options, and at least a basic understanding of how the courts actually process these kinds of cases.

Instead, what was offered was something the court does by default, packaged as a service.

This experience has left me feeling that the focus was on securing payment rather than providing genuine legal guidance.

My advice: read the court FAQs carefully before agreeing to pay a large fee. Understand what the process actually is. Don’t assume a solicitor will automatically explain it to you. Be cautious.

17 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your feedback. Just to clarify, the offence of failing to provide driver details is not always charged in the alternative to speeding — it depends on how the case is prosecuted. Additionally, many people choose to instruct a solicitor to handle these matters precisely so they don’t have to navigate the legal process themselves. Our role is to manage the case, communicate with the court, and ensure the best possible outcome with minimal stress for the client.

Rated 5 out of 5 stars

Karen Parsons - Patterson Law

Karen Parsons was such a pleasure to deal with, advice given was astounding and much needed to assist me with my case issue, I have contacted a few companies regarding motoring law and I will definitely be getting the help I need from Patterson Law, thank you for the call for free advice

22 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Lee, great to hear you were happy with our service

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Abigail Allwork at Patterson Law. She handled my case regarding a fine with great professionalism and efficiency. Abigail was thorough, approachable, and kept me informed throughout the process. Her expertise made a stressful situation much easier to navigate. I highly recommend her services to anyone needing legal assistance!

17 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much Gabriel for your kind words, so pleased you were happy with our service

Rated 5 out of 5 stars

Quick, accurate advice

I needed some advice on a matter so contacted Pattersons. Karen replied within 12hrs with a clear, and very informative response. On this occasion, this was all the advice I required, but won't hesitate to use them again, and in fact, wish I'd got their advice on a pretty serious motoring matter I was involved in a few years ago. Might have saved me a fortune. Isn't hindsight a wonderful thing?

6 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

We are so pleased you were happy with our service, thank you for your review

Rated 5 out of 5 stars

Highly recommend

Excellent service from Abigail throughout the process. Timely updates and very reassuring.
The barrister (Mr Langley) was incredibly knowledgeable and well prepared for the case.
I was delighted with the outcome of the hearing and would highly recommend Patterson Law.

15 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Tamazin for your positive feedback, we will be sure to pass on to your legal team

Rated 5 out of 5 stars

Great advice, great service and all free!

I was so worried about getting a speeding letter from the police and what I could expect to happen. I contacted them and Karen Parsons got back to me straight away with brilliant advice and showing me what I could expect to happen and what points and fine I could expect and what to do when I hear back from the police etc. Such a great service and totally free. I would just like to thank Karen for her help and advice, really appreciate

13 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

You are very welcome, thank you for your positive feedback

Rated 5 out of 5 stars

Same day response

Same day response. Honest accurate advice.

13 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you James, so pleased you were happy with our service

Rated 5 out of 5 stars

Karen was amazing with her advice and…

Karen was amazing with her advice and support. highly recommend to anyone. thorough and precise.

really put my mind at rest.

8 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you for your positive feedback Matthew

Rated 5 out of 5 stars

Graham dealt with my enquiry 2 times in…

Graham dealt with my enquiry 2 times in a professional manner I cannot thank him enough he kept me at ease and provided me with regular updates with his expertise advice which helped me become successful with our choice I would highly recommend anyone who’s having legal issues to contact them and I will also forward any family members or friends in the future who need help with motoring offences thank you!

7 March 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

You are very welcome Nahir, so pleased we were able to help, thank you for your review

Rated 5 out of 5 stars

Great service and advice...for FREE!

Completed a contact form with rough details of my predicament one evening, got a return phone call the very next morning from R Saunders.
We went through the details and I was given good, clear advice on my options with resultant steps to reach conclusion.
Couldn't ask for more...and it was FREE!
Would thoroughly recommend Patterson Law and R Saunders.

6 October 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you Tony, so pleased you were happy with our service

Rated 5 out of 5 stars

Vg responsiveness and judgement of how…

Vg responsiveness and judgement of how to approach Court. Clearly have experience of
Driving offences. Lawyer Sharn was outstanding, excellent briefing and smart actions with Court short-circuited Prosecution case which was inherently flawed.

24 September 2025
Unprompted review
Patterson Law Motoring Solicitors logo

Reply from Patterson Law Motoring Solicitors

Thank you so much Fred, good to hear you were happy with our service

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