Amazing service. Ordered a bike on the Saturday before bank holiday Monday. Changed my mind on colour and emailed them but genuinely expected drama. But no, they emailed first thing on Tuesday... See more
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I visited the store whilst on holiday nearby. Staff were very friendly and knowledgeable and agreed the bike I had seen online would be ideal for the intended use. I ordered the bike online, after... See more
Nothing is too much trouble for these guys. When you walk in the shop with a “my bike feels off” and it’s four minutes before they close but they still fix it to ensure your rides are safe and sound.... See more
First time using Pauls Cycles, A good selection of bikes many priced lower than competitors. The web site and ordering is easy and the bike arrived within two days, unfortunatly pedals had not been d... See more
Company details
- #7 of 92 best companies in Bicycle Shop
- #5 of 32 best companies in Bicycle repair shop
- #7 of 55 best companies in Bike accessories store
- #3 of 21 best companies in Road Cycling
About Pauls Cycles
Written by the company
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Fast, Reliable Delivery
Built, Prepared, Checked and Repacked. Your part-assembled bike will be delivered to you within 1-2 days of despatch for Mainland UK. Free Delivery on Bikes over £3,000.
Free Click & Collect
From our store in Dereham, Norfolk on all bikes and accessories. Ready to ride with bikes fully assembled before collection.
No Nonsense, Expert Advice
Buying a bike online is difficult. We've been in the bike business since 1983 and promise the same online support as our instore experience. Get advice from our team of expert (and cycling obsessed!) advisors.
Cycle to Work Scheme
Make savings of up to 42% with salary sacrifice. We support most cycle to work schemes with a straight forward online process.
Flexible Payment Options
We offer finance options from as little as no deposit and 0% interest up to 18 months on some models. Alternatively, spread the cost or Pay Later with Klarna.
Shop Mountain Bikes
Shop Road Bikes
Shop Electric Bikes
Shop Hybrid Bikes
Contact info
Unit A, 13 Yaxham Road, NR19 1HB, Dereham, United Kingdom
- 01362 690953
- info@paulscycles.co.uk
- paulscycles.co.uk
4.9
Excellent
5k reviews
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This company invites their customers to review, whether positive or negative
Replied to 53% of negative reviews
Typically replies within 1 week
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I ordered a large MMR bike click&…
I ordered a large MMR bike click& collect drove from Lincoln to DEREHAM.
Unfortunately it was too big so they built a middle very quickly set it up for me as I waited. The two bike machines were absolutely brilliant. I chatted to them as they worked. fantastic knowledge I will take it back down for a service after so long. I would give them a shout out but I forgot there names sorry.
If you want a a fantastic e mountain bike with great advice and
At a great price it's worth the drive to go to paul cycles in DEREHAM Norfolk. 😁👍🚲
21 July 2026
2x Cube E-Bikes
Fantastic service. Bought 2 Cube E-bikes. One of them came and there was no speedometer with the 1 bike. Rang them and sent it out without hesitation. Recommend to anyone.
29 July 2026
Fantastic
Great service, ordered an ebike from their website on Saturday and delivered on the Wednesday!
25 July 2026
Speedy service and delivery.
After spending ages looking for a bike I found just what I wanted at Paul’s Cycles and at a brilliant price. Ordered the bike on Wednesday and it was delivered on Friday, just in time for the weekend! Tracking was easy to follow and delivered by DX. The bike was packed well with a little thank you note inside. Thanks Paul’s cycles really happy with your service.
29 July 2026
Fantastic bought Cube Reaction Hybrid One 800
I just had my First Ride and it was Amazing and its really Good Looking the delivery Literally Came the Other Day but i will say the Assembly was very bad i got no clear Instructions but well used my Own old Knowledge to Assemble it but its a cool bike its not totally Battery so for someone who thinks i am gonna press a Button and its gonna keep on going.
No you have to Paddle put in some work and it will go the Motor Will Make it Easy For you to Paddle oohhh yaa i forgot one thing the Price was the cheapest on this Website then all other Sites
29 July 2026
Very pleased.
Took four days to be delivered as stated on the firms website. Good communication and the bike was well packaged. Very satisfied.
27 July 2026
Cube reaction hybrid
Customer service kept me informed of delivery date.
The bike came with minimal assembly needed.
Good bike.
Very pleased with it.
Thank you.
27 July 2026
Very easy to order and 6 months…
Very easy to order and 6 months interest free finance was very welcome. Very speedy delivery.
26 July 2026
Brilliant service! Highly recommend!👍🚲
Can not recommend this company enough!Fantastic service mega quick delivery great prices great communication!
Thank you for helping me with the purchase of my new hybrid bike!🚲😃
23 July 2026
Unprompted review
The bike was delivered within the…
The bike was delivered within the promised timescale. I was very impressed by how well it was packed. The bike itself is a delight to ride, and Pauls website and staff helped me find the correct size and spec.
1 July 2026
Unprompted review
Great service
Admittedly, I was a little cheesed off at having to pay £40 delivery charges with an already pricey bike but the delivery was rapid and the bike was still the cheapest.
23 July 2026
EXCELLENT SELLER
Although I had to return the cycle as its not suitable I received an excellent customer service relating to the delivery, return and was promptly refunded.
4 July 2026
New bike? No drama
Paul’s Cycles provided a new bike without fuss. It arrived ahead of schedule as it was dispatched overnight rather than three day delivery.
The bike was well set up prior to packaging and well protected for the journey. The only bit of the assembly that I that I sweated was loosening the front wheel from its travelling location as it was hooked over the crank arm and need care not to damage the spokes.
The bike is great and was heavily discounted so far beyond my expectations.
The post card with a personal message from the mechanic was a nice touch.
21 July 2026
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