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PayingTooMuch Reviews 97,138

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TrustScore 5 out of 5

4.8

Travel Insurance Company
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Review summary

Created with AI, based on recent reviews

Looking at 6,551 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the ease and efficiency of the process. Many found the website to be user-friendly and straightforward, making it simple to navigate and complete necessary forms. The pricing is frequently mentioned as very competitive, with many customers finding significantly better deals compared to other providers, especially for those with pre-existing medical conditions. The staff are also commended for their helpfulness and positive attitude. However, some customers also noted issues with customer service, experiencing long wait times or unhelpful interactions. A few people reported technical problems with the website, and some were dissatisfied with renewal price increases, finding them to be unexpectedly high.

What people talk about most

Price

Consumers generally express satisfaction with the pricing, often finding quotes to be reasonable and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the website's ease of use and... See more

Website

Customers had positive experiences with the website. Reviewers found the site very good and easy to use,... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful, patient, and understanding... See more

Service

Users describe positive interactions with service, highlighting its ease of use and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company was very thorough with medical questions . I’m not very computer literate so it took me a few goes to complete,but they came up with a good few different quotes,many far better priced tha... See more

Rated 5 out of 5 stars

I have never used this platform before and I have to say I was very impressed. I only really wanted insurance for cancellation purposes as it's for next year (2027) The company I normally use wanted £... See more

Rated 5 out of 5 stars

Whoever designed this form is to be congratulated. It is one of the most user friendly I have ever used. I do not profess to being completely confident when it comes to form filling but this worke... See more

Rated 5 out of 5 stars

What an amazing experience with a delightful advisor. He took me through everything an was so helpful. Even laughed when he had to call me back when I disconnected the call by mistake. Definately 10 o... See more

Company details

  1. #8 of 65 best companies in Travel Insurance Company
  2. #44 of 228 best companies in Insurance agency
  3. #5 of 38 best companies in Price comparison site

Written by the company

At PayingTooMuch, our mission is to help people stop paying too much for their travel insurance. As a trusted, dedicated travel insurance price comparison site, we take the hassle out of finding the right policy, so you don't have to pay for extras you won’t use. Travel insurance prices vary wildly, and that’s where PayingTooMuch comes in, compare your travel insurance in one place and get the support you need from our friendly team. Travel shouldn't have to stop as you get older. That’s why PayingTooMuch is here to help you find the right cover for you and your trip, giving you the freedom and flexibility to get the cover you need. Having travel insurance is more than just ticking a box. You’re paying for a worry-free holiday, knowing you’ll be sorted if the unexpected happens. Whether you’re looking to sail in the Mediterranean Sea or go on a long-haul trip around the world, you can get competitive quotes in one place in just minutes. We think finding a suitable deal should be a quick and easy process. That’s why we work with a range of travel insurance companies to provide you with cover that fits your unique needs. Compare quotes you can rely on and have a safety net for your next holiday.

Contact info

4.8

Excellent

TrustScore 5 out of 5

97K reviews

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Rated 1 out of 5 stars

I wanted to renew my travel insurance…

I wanted to renew my travel insurance with no changes from the previous year and the cheapest quote they offered me had gone up from £188 to £463 an absolute disgrace
When I asked for an explanation they just said well that's the price
So much for cheaper insurance
Needless to say I didn't take it and found one for £200 cheaper on Go Compare

30 April 2026
Unprompted review
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Reply from PayingTooMuch

Dear Eddie,

Thank you for your review, I am sorry you are unhappy with your recent encounter with PayingTooMuch.

As I am sure you can appreciate, our premiums can vary due to several factors, including inflation, rising medical costs, and the overall claims experience of the underwriter in the preceding year. Additionally, broader market conditions can also influence pricing.

Therefore, even if there have been no changes to your coverage, such as health or destination adjustments, other factors may still impact the premium being offered.

Once again, please accept my sincere apologies for the inconvenience and any frustration caused.

Kind Regards
Michelle

Rated 5 out of 5 stars

What an amazing experience with a…

What an amazing experience with a delightful advisor. He took me through everything an was so helpful. Even laughed when he had to call me back when I disconnected the call by mistake. Definately 10 out if 10. Brilliant.

6 May 2026
Rated 5 out of 5 stars

Cruise Insurance

It was so easy getting my M & S Insurance for my upcoming Cruise. It was very reasonably priced as I do have medical issues. The insurance was easy to find online on the paying too much site which gave me many options. I chose M & S because I've used them before & shop with them weekly, the are a great company to deal with. I know I can rely on them.

6 May 2026

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