Paypal Reviews 

Terrible terrible company. Got scammed , could proof that I only received half of the order and they still sided with the scammers. Will not use them anymore. Plenty of good alternatives out there now. Shame on them

STAY AWAY FROM PAYPAL
Account got hacked they said change your password have got numerous cases in resolution centre as result. Sided with a hacker THEN DISABLED MY ACCOUNT
with my money in it THEN SAID WHAT EVER IS LEFT AFTER 180 DAYS 6 MONTHS THEY WILL LOOK At reopening account. WORST RIP OFF COMPANY EVER THEY SHOULD BE STOPPED.

They held a customers payment for months, we both asked for it to be refunded, my requests were hand balled to different departments with one line responses. In the end after more than 3 months of chasing instead of refunding they deposited into the work account so that they could collect the fees for the transaction. After much questioning as to why they simply never responded.

I agree with many comments on PayPal customer service. If you complain as I did get spam, the answer is .. anyone can use PayPal . Second issue is, you purchase product and payment is deducted instantly. Then you need to wait 3 weeks to get the product. So I am paying supplier to get cheap product from China, they puts huge profit on it and then the deliver takes 3 weeks. Why PayPal does not do it as Amazon ? Payment deducted when supplier send the product not on order entry. I am still waiting for my product

I cant help from PayPal with my account issues no one wanted help me no even a supervisor I recommend boycott PayPal entirely

PayPal are absolutely not worth using anymore. They are as corrupt as the Asian scam artists they back up. I have been a very loyal customer for over 15 yrs and in all that time I’ve barely asked for them to step in. I ordered a play mat from Ali Expess whom I won’t be using again they are telling me that it was delivered. The delivery company sent me proof of the order being delivered to the wrong address. It was a unit 6 with a palm tree. Not even in my complex. I’m a unit 5 no palm tree and I also have video recording security cameras at my door further proof it wasn’t delivered. I provided all of this information to pay PayPal, including the photos and they closed in the sellers favor. So I’m closing my account permanently. Absolutely disgusting. You are better off going through your bank. Corrupt people

A company destroying their own brand!
This company built a fortune on being a trusted third party payment platform that offered free buyer protection. Not any more! I was recently scammed by Ecotoppers (aka Watton Industries) and was advised that I needed to return three bulky items first. The postage would have left me with only $50 from the $314 I spent. PayPal ignored my objection and closed the dispute in favour of a fraudulent seller.

Basically they are now in the business of facilitating fraud while scraping their share of the profits.

Omg! Worse than the fraudulent company I had the case with!
Last week I had a message from “Jacquie” from PayPal who told me I would get a full refund by a certain date. Two days after that date, I get a message saying the case is closed in the scammer’s favour.
I have 17 bucks in my account and after I use that up I am going to close and delete. No extra protection from scammers and fraudsters so I’m done.
It’s really hard to stay sane as the ensh**ification of humanity, society and economy grows.

Rated 1 out of 5 stars

Users Beware Rated 1 out of 5 stars PayPal takes the side of fraudulent sellers, if you use them because you think you have buyer rights and protection, think again
Users don’t trust PayPal to honor your claim when a seller turns out to use deceptive on line advertising and you receive goods nothing like the advertised product. Deceptive advertising on a very professional looking site Litfad is a scam and PayPal enable this company to stay in business . $786 for a freestanding bathroom vanity unit, ceramic basin & tap Arrived in 2 boxes , 6 weeks later from China, smashed in pieces, inadequately packed 3 flimsy polystyrene cnr pieces, the unit was a flat pack bundle of plastic parts a black plastic tap? a bag of screws, tube of glue and no instructions. Didn’t resemble anything like what I ordered. Took 3 complaint emails & threat of going to PayPal to get my money back.
What a joke I have spent 6 weeks providing info to PayPal, a statutory declaration, a report from a builder to explain condition and zero value. Provided numerous photos clearly showing how bad the product was.
spent hours talking to an endless stream of call centre consultants who had no authority to look outside the box for a solution and most of the time just parroted the same information. Appeared never to read they file notes before talking to me on the 3 occasions they actually called me. Both Litfad & PayPal demanded that I return the broken boxes of heavy rubbish to China at my expense, I got constant demands to provide a return tracking number or the claim would be closed. I went to PayPal complaints dept and got the same runaround.
Litfad site so fraudulent,I was even charged a foreign exchange rate , even though the site was set up in Australian dollars with no information noted anywhere that the price may be different according to exchange rates of the day, they also promoted having warehouses in all major countries.
PayPal eventually refused my claim despite me being a frequent user for many years and never made a claim. They referred me to their legal site which actually states “ the buyer MAY BE asked to return the goods” but that’s not how my claim was managed even though there were extenuating circumstances in this case. Needless to say I will never use PayPal again. Litfad are still backed by PayPal despite a current 900 negative review record in the last few months. PayPal users beware, if you use them because you think you have buyer rights and protection, think again

Wish i can give a 0, terrible company that supports scams, Despite paying thru G&S you get 0 protection. absolutely disgrace.

Been given the runaround. Havnt received all the goods from a seller, because I received some goods it been delivered. I am still waiting on rest of order. I asked paypal to look into and because its been delivered. Its a closed case. What has happened to rest of order, somewhere over rainbow I think. I now cannot find the seller, the company. I have been with Paypal for over 10yrs and now you tell me you cant help. No one has read the emails, trying to upload proof and photos is very hard. You had a great rep once PayPal but you'e given up to the bots. Where are real people to talk. Even the chat facility are bots. I am out of pocket and the seller used 2 paypal accounts for one transaction, I didnt authorise but you did. How can we fix if this is true and you do send to Paypal this review. Update: Now Paypal have suspended my account and I have to give all new details to reopen. HOW IS THIS FAIR. FITODYLIMITED OWE ME MONEY. Even to close PAYPAL account I need to verify myself again.

If I could give zero, I would! It seems they are happy to let AI and bots deal with issues rather than having the courage to deal with it properly. A seller sent me something I did not order & I have all the documentation and proof to show that. Yet I am expected to be out of pocket to return the items before I get a refund? NOT ON PAYPAL! In addition, there is no way of communicating once they think they have made a decision! They are letting scammers get away with their ‘trade’ under false pretences. NEVER trust Paypal! They make it as hard as they can for you to make contact and literally behave as the scamming businesses they allow through their site. I am disgusted and advise it is probably easier to claim back a fraud against a credit card payment than through PAYPAL. Appalling service with disgusting immoral behaviour.

I have been providing receipts and transcripts of seller instructions, photos and proof of mail back to seller. These documents and receipts etc have been requested and sent to PAYPAL over and over!!! Seller gave me the ok for refund. I returned the parcel (unopened) to them. No refund. Paypal tell me that the transaction was completed. Well, I am out $80 for goods, priority delivery cost when I ordered and $28 to return the goods as instructed for a refund. The seller has NO financial loss. I do but, Paypal say it's all OK and found in the Seller's favour. I can not believe that my communications have even been read.

I would give minus ten if I could!
They were great as a security if you bought a faulty product etc.
Now they are a total joke!
They support scammers and give ridiculous reasons for not supporting a claim, not even related to the issue.
I am closing my account.
Goodbye paypal and good riddance!
If you’re not sure about a company, DO NOT BUY!
Paypal gives NO ASSISTANCE!
They were at one time a valuable assistance, NOW forget about even an intelligent response!

I STRONGLY ADVISE ANYONE WHO HAS AN ACCOUNT WITH PAYPAL TO CANCEL IT IMMEDIATELY, which is what I have now done. I accepted a 7-day trial for a software product and was happy to pay a small fee to try out the software. It was useless and did nothing, it was clearly a fake. The company web site stated you have a week to trial before you start a subscription, but the company debited my bank account ‘Two Days’ later -What happen to the 7 Day trial. I then tried to log in to the web site and it would not accept my username or password, same as I often used so I know I was not making a mistake. I then researched this company and there are many complaints about this company. For example, debiting money after you have cancelled the subscription and sometimes, they debited people’s accounts twice after trying to cancel out of it. Many people were unable to log in to the company’s website. It was clearly a company that was scamming people. I gathered all the information about the company, links to all the reviews of what the company had been doing to people, many were forced to cancel their cards which I was forced to do the same. Even after all the information I submitted to PayPal they still did nothing and closed the case, they considered I had a subscription. I have used PayPal for many years, but I know now they do not support you if you have been a victim of a scam. I have now set up an account with a card that I use purely for online transactions, keep limited money in the account and transfer money into the account when I am planning to buy online or trial a product etc. If ever I am a victim of a scam again, I will be better off than then depending on a useless company like PayPal for support.

I have used PayPal (paypal.com) for some time & been satisfied, however having bought a dress online (that arrived significantly NOT as described) I have been refused (insurance) refund from PP, despite providing proof images of advertised & received goods. Non-existent Buyer Protection. (No help from the Chinese seller who scammed me either). NOT HAPPY!!

Terrible customer service every time I speak with them. They are rude and unhelpful. I have also been waiting months more a refund on a scam website purchase.

Paypal are a money generating organisation who make money from the suppliers,not the customers
Massive conflict of interest as you will find out once you start dealing overseas
Zero help in Australia
Dealt with a Dutch Company (Crib of Art) and PayPal promised the earth
Couldn't send documents to them
Couldn't send anything
Said it was sent but HEY it never happened
So here you have a situation of the people who are supposed to protect you from the scam and they are part of the process😂🤣😅
Simply advise you're credit card company if you're not happy
Takes a while but you will get you're money back (eventually)
Paypal is free
But pretty much useless

PayPal is complicit in fraudulent transactions by Chinese fraudsters. Paid over $50 USD for an item, received a $5 AUD item instead and their only response is to mail the item back to China at a cost close to that of the original transaction. This is part of the scam as many people have been caught with this same scheme, yet PayPal continues to process payments from this fraudster. PayPal is well aware of many identical cases yet still takes money for these thieves. This is part of PayPal business model.

They won't process refund that was refunded by merchant, they just say contact merchant. But the problem is not the merchant. The problem is PayPal. It's the worst service that I have ever experienced. Just going around in circles with PayPal.