Contacted this company about 18 months ago. Provided all the documents required and they began my claim. From the outset i was warned that the process would be prolonged, and may not be settled by 20... See more
Company replied
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Review summary
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What people talk about most
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Damian Jackson, Senior claims manager has been so very helpful when dealing with my claims that I can not thank him enough. Nothing was a problem and his help and guidance have been given in a manner... See more
Company replied
PCP claimback keep me informed of any updates which is reassuring. After looking back into my car ownership they have discovered another claim I can make which makes 3 altogether. Happy with the ser... See more
Company replied
They have kept me informed all the way my claim is going. Unfortunately I shredded all documents during the pandemic when I had a massive clear out of my home to save myself from climbing up the wall... See more
Company replied
Company details
- #10 of 12 best companies in Small Claims Assistance Service
- #134 of 159 best companies in Legal Services
About PCP Claimback
Written by the company
PCP-Claimback.co.uk is trading style of Investor Compensation, a dedicated claims management company, helping consumers reclaim compensation for mis-sold PCP car finance agreements. With our expertise and commitment, we simplify the claims process, ensuring a hassle-free experience from start to finish.
Experts in PCP Claims.
Whether you’ve been affected by hidden fees, unfair terms, or poor advice, our team works hard to secure the compensation you deserve. Trusted by thousands of clients, our mission is to provide fast, reliable, and transparent service with exceptional customer support. Let us take care of your claim while you focus on what matters most.Over £500million Claimed for Customers
Written by the company
- Reclaim What’s Yours: Mis-Sold PCP Finance Claims Made Simple
- We make it easy for you to claim back what you’re owed if you’ve been mis-sold a PCP car finance deal.
- Fighting for Fairness: Get Compensation for Mis-Sold Car Finance Deals
- Our mission is to hold lenders accountable and secure the compensation you deserve for unfair car finance agreements.
- Have You Been Mis-Sold PCP Car Finance? Let Us Help!
- If you think your car finance deal was unfair or unclear, our expert team is here to guide you through the claims process.
- Unlock Your Claim: Recover Money Lost to Mis-Sold Car Finance
- Don’t leave money on the table—let us help you recover funds lost to irresponsible PCP finance practices.
- Your Trusted Partner in PCP Car Finance Compensation Claims
- Count on PCP-Claimback.co.uk to provide reliable support and expertise in pursuing your mis-sold car finance claim.
No Win No Fee
We work on a No Win No Fee Basis
A success fee between 18% and 30% (including VAT) will be charged if your claim is successful. If you cancel your claim after the 14-day cooling-off period, you may still be charged a fee. If you terminate the Agreement outside of the 14 day Cancellation period, You will be liable to pay Us our reasonable costs incurred in relation to Our Services at the rate of £175 per hour (including VAT).
Contact info
Suite 3 Birbeck Office, BD23 1PB, Skipton, United Kingdom
- 08005426866
- info@pcp-claimback.co.uk
- pcp-claimback.co.uk
4.4
Excellent
882 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
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Going good so far
Going good so far. Not had to really do anything. Hopefully be sorted soon
5 June 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Would given 5 stars but matter still…
Would given 5 stars but matter still hasn't been resolved ie waiting for money to go onto my account
8 June 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
The staff have been immensely helpful…
The staff have been immensely helpful all the way through the claim. Keeping me updated all the way.
4 June 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
PCP always keeps me up to date with my…
PCP always keeps me up to date with my claim & explains everything that happening in the future & if @ any time I need to ask a question just contact them feel my claim is in good hands 😊
3 June 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Job well done
Well you have kept me informed all through the process, and it so far looks like my claim is going to be successful, and that is down to your team doing a good job, and I thankyou for it
4 June 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Easy to sort
7 June 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Excellent work
3 June 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Very good thank you
3 June 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
So easy to do no complicated forms and…
So easy to do no complicated forms and when called in always listened to about any questions
6 June 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Good quality service .
The company has kept me informed and have provided excellent service and feedback.
I am very pleased with the way they have dealt with my claim .
5 June 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
They have kept me informed all the way…
They have kept me informed all the way my claim is going. Unfortunately I shredded all documents during the pandemic when I had a massive clear out of my home to save myself from climbing up the walls.
5 June 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Most helpful in making a claim
29 April 2026
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
Reply from PCP Claimback
Thank you for writing a review about your mis sold car finance claim with us.
We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login
If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk
You claimed to handle the whole…
You claimed to handle the whole process, but all you really do is prompt me for the answer I needed to make the claim myself - so it’s pointless and now I’m contractually obliged to let you make the claim and take a slice of my compensation - it’s a false claim that all you need is my name and D.O.B.
4 June 2026
Reply from PCP Claimback
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
To clarify, while we do aim to make the claims process as straightforward as possible, certain information is required to assess eligibility and progress a PCP commission claim. This can vary depending on the lender, the circumstances of the agreement, and the information available from third parties. In some cases, we may need to ask customers for additional details beyond their name and date of birth.
Our service is designed not only to identify potential claims but also to manage the submission, correspondence, follow-up, and any ongoing requirements throughout the process. We appreciate that some customers may feel comfortable handling a claim independently, and we understand your frustration if our service was not what you expected.
We take all feedback seriously and would welcome the opportunity to review your concerns directly. Please contact our customer support team with your details so we can investigate your experience further and address any misunderstandings.
Kind regards,
The PCP Claimback Team
Reply from PCP Claimback
Thank you for your review.
We appreciate your patience while the car finance claims process continues to develop. As a result, many claims remain on hold across the industry while further guidance is awaited.
We are closely monitoring all developments and will keep you informed of any updates regarding your claim as soon as we receive further information.
Thank you for your continued support.
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