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PCP Claimback Reviews 

882
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 250 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate how helpful, polite, and professional the support staff are, making the initial setup remarkably smooth and very easy to follow. Many people frequently mention that communication is absolutely spot on, with the dedicated team keeping them thoroughly well-informed at every single stage of the whole process. However, some people mentioned that the procedure takes a very long time and often feels exceedingly slow to progress. Others also felt quite frustrated by relentless requests for additional information, noting that they would probably be much better off handling the claims entirely by themselves.

What people talk about most

Claim

Consumers find claim experiences to be deeply divided. Many reviewers praise the helpful communication,... See more

Customer service

Users describe positive interactions with customer service, highlighting that representatives are easy to... See more

Service

People report positive experiences with service, highlighting exceptional support and continuous updates... See more

Response time

Customers had positive experiences with response_time, praising the fast, efficient, and proactive service.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting quick, organized, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Contacted this company about 18 months ago. Provided all the documents required and they began my claim. From the outset i was warned that the process would be prolonged, and may not be settled by 20... See more

Company replied

Rated 5 out of 5 stars

Damian Jackson, Senior claims manager has been so very helpful when dealing with my claims that I can not thank him enough. Nothing was a problem and his help and guidance have been given in a manner... See more

Company replied

Rated 5 out of 5 stars

PCP claimback keep me informed of any updates which is reassuring. After looking back into my car ownership they have discovered another claim I can make which makes 3 altogether. Happy with the ser... See more

Company replied

Rated 5 out of 5 stars

They have kept me informed all the way my claim is going. Unfortunately I shredded all documents during the pandemic when I had a massive clear out of my home to save myself from climbing up the wall... See more

Company replied


Company details

  1. #10 of 12 best companies in Small Claims Assistance Service
  2. #134 of 159 best companies in Legal Services

About PCP Claimback

Written by the company

PCP-Claimback.co.uk is trading style of Investor Compensation, a dedicated claims management company, helping consumers reclaim compensation for mis-sold PCP car finance agreements. With our expertise and commitment, we simplify the claims process, ensuring a hassle-free experience from start to finish.

Experts in PCP Claims.

Whether you’ve been affected by hidden fees, unfair terms, or poor advice, our team works hard to secure the compensation you deserve. Trusted by thousands of clients, our mission is to provide fast, reliable, and transparent service with exceptional customer support. Let us take care of your claim while you focus on what matters most.

Over £500million Claimed for Customers

Written by the company

Reclaim What’s Yours: Mis-Sold PCP Finance Claims Made Simple
We make it easy for you to claim back what you’re owed if you’ve been mis-sold a PCP car finance deal.
Fighting for Fairness: Get Compensation for Mis-Sold Car Finance Deals
Our mission is to hold lenders accountable and secure the compensation you deserve for unfair car finance agreements.
Have You Been Mis-Sold PCP Car Finance? Let Us Help!
If you think your car finance deal was unfair or unclear, our expert team is here to guide you through the claims process.
Unlock Your Claim: Recover Money Lost to Mis-Sold Car Finance
Don’t leave money on the table—let us help you recover funds lost to irresponsible PCP finance practices.
Your Trusted Partner in PCP Car Finance Compensation Claims
Count on PCP-Claimback.co.uk to provide reliable support and expertise in pursuing your mis-sold car finance claim.

No Win No Fee

We work on a No Win No Fee Basis

A success fee between 18% and 30% (including VAT) will be charged if your claim is successful. If you cancel your claim after the 14-day cooling-off period, you may still be charged a fee. If you terminate the Agreement outside of the 14 day Cancellation period, You will be liable to pay Us our reasonable costs incurred in relation to Our Services at the rate of £175 per hour (including VAT).

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

882 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(882)

238 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional service and kept informed…

Exceptional service and kept informed on progress throughout

3 June 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for your review.

We appreciate your patience while the car finance claims process continues to develop. As a result, many claims remain on hold across the industry while further guidance is awaited.

We are closely monitoring all developments and will keep you informed of any updates regarding your claim as soon as we receive further information.

Thank you for your continued support.

Rated 4 out of 5 stars

Good service.

Good service.

30 May 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for your review.

We appreciate your patience while the car finance claims process continues to develop. As a result, many claims remain on hold across the industry while further guidance is awaited.

We are closely monitoring all developments and will keep you informed of any updates regarding your claim as soon as we receive further information.

Thank you for your continued support.

Rated 5 out of 5 stars
PCP Claimback logo

Reply from PCP Claimback

Thank you for your review.

We appreciate your patience while the car finance claims process continues to develop. As a result, many claims remain on hold across the industry while further guidance is awaited.

We are closely monitoring all developments and will keep you informed of any updates regarding your claim as soon as we receive further information.

Thank you for your continued support.

Rated 5 out of 5 stars

Very good with updating the client

Very good with updating the client

3 June 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for your review.

We appreciate your patience while the car finance claims process continues to develop. As a result, many claims remain on hold across the industry while further guidance is awaited.

We are closely monitoring all developments and will keep you informed of any updates regarding your claim as soon as we receive further information.

Thank you for your continued support.

Rated 5 out of 5 stars

Very informative

Very informative, straight to the point and very professional. Nice to know that you’re being looked after by a professional company

3 June 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for your review.

We appreciate your patience while the car finance claims process continues to develop. As a result, many claims remain on hold across the industry while further guidance is awaited.

We are closely monitoring all developments and will keep you informed of any updates regarding your claim as soon as we receive further information.

Thank you for your continued support.

Rated 5 out of 5 stars
PCP Claimback logo

Reply from PCP Claimback

Thank you for your review.

We appreciate your patience while the car finance claims process continues to develop. As a result, many claims remain on hold across the industry while further guidance is awaited.

We are closely monitoring all developments and will keep you informed of any updates regarding your claim as soon as we receive further information.

Thank you for your continued support.

Rated 5 out of 5 stars

Positivity

You’ve kept me well informed with everything, upto date information and service with my claim

3 June 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for your review.

We appreciate your patience while the car finance claims process continues to develop. As a result, many claims remain on hold across the industry while further guidance is awaited.

We are closely monitoring all developments and will keep you informed of any updates regarding your claim as soon as we receive further information.

Thank you for your continued support.

Rated 5 out of 5 stars

"Staff who will go the extra mile"

The way i have been guided by your helpful staff. Nothing is any bother and they always will ring back when promised

29 May 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Very quick and very organised

Very quick and very organised

30 May 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 4 out of 5 stars

Pcp claim

So far acceptable. Awaiting final outcome to fully judge.

28 May 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 4 out of 5 stars

Constantly phoning

Constantly phoning

26 May 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 4 out of 5 stars
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 1 out of 5 stars

I can’t make a judgment without a…

I can’t make a judgment without a payment.
Therefore 1 star

16 May 2026
PCP Claimback logo

Reply from PCP Claimback

We appreciate your feedback and understand your frustration. Compensation claims can take time to progress, as outcomes and payment timelines are ultimately dependent on the lender and regulatory process rather than ourselves directly.

Please be assured that your claim is still being worked on, and we continue to pursue the best possible outcome on your behalf. Our team is available if you would like an update on the current status of your case.

Rated 4 out of 5 stars

Kept up to date

Would like to be kept up to date about my claims more often.

15 May 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 3 out of 5 stars

too High commission

too High commission. slow and little follow up.

28 April 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 5 out of 5 stars

Always in contact with me I can’t…

Always in contact with me I can’t complain

2 May 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

Rated 3 out of 5 stars

I like it so fare now get me me claim…

I like it so fare now get me me claim setelment & be very happpy in deed

3 May 2026
PCP Claimback logo

Reply from PCP Claimback

Thank you for writing a review about your mis sold car finance claim with us.

We will keep you updated with the status of your car finance claim via email, keep a lookout for emails from info@pcp-claimback.co.uk and log into your portal https://portal.pcp-claimback.co.uk/login

If you would like to submit any further claims about mis sold car finance, please visit www.pcp-claimback.co.uk

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