bought office software at a great price from them but I had to reset my computer and start with a fresh windows install and microsoft doesn't provide the download or support to the software anymore g... See more
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Company details
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Friendly and helpful customer support advisors. pcsalesonline guarantee to support customers through the software installation and activation process.
Contact info
24 A Trolley Square 1189, 19806, Wilmington, United States
- +1 888-505-4255
- support@pcsalesonline.com
- pcsalesonline.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Great Service and Prices
Got a GREAT price for an older version of Office. Better than anywhere else. Needed a little installation help and the on-line support helped me work it out. Very happy I now have a "real" version of Outlook and not the "app" version.
Great company and support
This was my 3rd purchase. The first 2 went perfectly. This last one gave a lot of trouble due to windows making it hard to update from windows 7 on a very old PC to windows 10. The support crew responded in a timely way and eventually found a fix that made my old computer able to download the new windows.
Excellent support
the help on line did not stop until I got the product activated . they stayed with me until I was all set. thanks to the support team!
Excellent Customer Service
The representative answered all of my questions and guided me step-by-step through the activation process. Even though I was not able to get the activation done by following the instructions, having someone help me was a good substitution.
Queenie absolutely ROCKED
Queenie absolutely ROCKED and smoothed out the process to install Windows Professional Plus 2021. She was clear and extremely helpful.
I have always had a great experience…
I have always had a great experience with PC Sales Online & today was no different. Their customer service team was responsive, knowledgeable, and genuinely committed to resolving my issue quickly and professionally. From activation support to follow-up communication, they exceeded expectations at every step. It’s rare to find such reliable and courteous service. PC Sales Online has earned my trust and recommendation.
An amazing job by our tech, Star
Star, the tech, took the time and patience to guide us through a troublesome install. She is amazing!! Thank you PC Online Sales
I simply got the software I wanted for…
I simply got the software I wanted for a good price and it was successfully installed and functioning.
Excellent service
Outstanding job of making the download experience easy and understandable. I have purchased this same product from other venders and frankly was extremely disappointed in their customer service.
Full SW rebuild
Through my own fault, I corrupted my boot sw and had to do a full install. I was happy that PC Sales was able to help me restore my MS Office w/o buying a new license... since I had the same HW, it was just a SW issue. I will continue to use your website when we need OS and MS products. Thanks!
Very quick response and solution
Very quick response and solution. I have purchased from PC Sales online many times and they never disappoint.
Garry and Kathleen were super helpful
Garry and Kathleen were super helpful. Stayed with me until the issue was solved and the application I bought from them worked. Kudos guys !!
Excellent product
Excellent product! Just be aware that the Windows product keys come from scrapped PCs, and Will need to be activated via phone!
The price & support was excellent!
The price was excellent for a Windows product with all that be said about Window (good & some not so good). Product was exactly as represented with very good installation instructions for anyone who needs them. Phone support was also excellent. Everything that a person would hope have in making a purchase!
Very happy with my software purchase.
Very happy with my software purchase.
This was my first time purchasing from PC Sales Online. The price for the Visio Pro was too good to pass up. I had trouble with installation right off the bat. Online chat support was very quick to respond. The installation instructions implied I was going to install MS Office. I already have MS Office 365, I just wanted Visio Pro 2019. I was told by chat support that is just how the installation of the software starts. I then had error messages because I did not fully understand the instructions, my fault for not reading them thoroughly first. I was told by chat support I had to uninstall my Office 365 first then proceed with the install and then reinstall Office 365. I got really nervous now, but the chat support was helpful with the first part.
I uninstalled Office 365 but then when I tried to install Visio Pro an error message that the key was used too many times. Contacted MS and that was not pleasant, got thrown out of the loop and had to start over. I was given another key to use. That one worked, but then the install took longer than I expected (probably my internet provider connection). Now I had to get my Office 365 back. I contacted online chat again and finally told to go to MS store and download my Office 365. That worked! Overall, if I were more computer savvy this would have been a lot less stressful. I am very satisfied with my purchase and with PC Sales Online and their support team.
rip off they just send you to Microsoft…
rip off they just send you to Microsoft were you can download for free.

Reply from PC Sales Online
Product key failed to work the 1st…
Product key failed to work the 1st time, I contacted them and they gave me a replacement key and it worked as described., save me a lot$$
I will buy them from them again
Great Customer Service Support
Software packages were exactly what I needed, I had an installation issue that was really my own fault, but their support team helped me thru it and also helped with activations, support was outstanding, timely and courteous. Best customer support I have ever had in dealing with a software provider over many years, will definitely look to them in the future.
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