bought office software at a great price from them but I had to reset my computer and start with a fresh windows install and microsoft doesn't provide the download or support to the software anymore g... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I called with a couple questions regarding Windows 10 Pro (upgrading from Windows 7 Pro). I also had questions about the installation, product key and software license. The phone and online help were... See more
Had Star help me with my problem through a chat box today, polite, very kind and very, very easy to chat with. She helped me solve the problem straightaway and I will tell you, having a tech support p... See more
I have used other Software Download Key Suppliers in the past with mixed results. PC Sales Online is now the only place I will go for Software. Email verification's were immediately and when I di... See more
Company details
Written by the company
Friendly and helpful customer support advisors. pcsalesonline guarantee to support customers through the software installation and activation process.
Contact info
24 A Trolley Square 1189, 19806, Wilmington, United States
- +1 888-505-4255
- support@pcsalesonline.com
- pcsalesonline.com
4.5
Excellent
11k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had trouble with my key and they…
I had trouble with my key and they fixed it right away and did all the work for me. I've used PC Sales many times and I'll keep using them.
30 July 2025
Unprompted review
Fast (and accurate) solution to problem.
1. Extremely rapid response.
2. Clear instructions.
3. Screenshots to illustrate steps.
27 July 2025
Unprompted review
I was having trouble activating a new…
I was having trouble activating a new version of Windows. I contacted PC Sales Online via their chat function. It took several steps and restarts, but we finally figured it out. EXTREMELY prompt and helpful. Thank you!
24 July 2025
Unprompted review
Quickly reacted to solve my licensing…
Quickly reacted to solve my licensing issue. I would buy from these guys again!
17 July 2025
Unprompted review
Immediate Support and Great Pricing!
This is a great site! Great pricing and they provide online chat support (a live person, not a bot). I uninstalled my current MS Office and installed the one I got from PC Sales. But it wouldn't activate since the old software (LTSC) wasn't fully uninstalled. They walked me step by step how to uninstall and get my current license activated. It was so fast and easy and I could continue my work.
Highly recommend this site over others! The chat support is above and beyond its competitors.
17 July 2025
Unprompted review
fast and concise responses.
21 July 2025
Unprompted review
Quick response saved the day!
The product was delivered quickly. There was trouble installing it, and it was after hours. I received a message and a project number indicating that I would get a response quickly as possible. The next morning I received two options and one solved the problem. Great company, products and staff!
18 July 2025
Unprompted review
Star was able to get issue with product quickly! Very happy
Star was able to get issue with product key resolved successfully and quickly. happy with price and service. Great deal.
17 July 2025
Unprompted review
Star
Star - did an excellent job of handling my Win 10 activation. She was patient and perseverant! She is great with her people skills and technical knowledge!
16 July 2025
Unprompted review
Great customer service
Your rep, Kathleen, was very patient and helpful as well as knowledgeable and got me through the steps to get my Office product working! Thanks!
10 July 2025
Unprompted review
Quick Support
Quick response to request for support, even on a weekend! Solved my problem. Would buy from them again
6 July 2025
Unprompted review
Activating Office Professional Plus 2021
I was having difficulty activating Office Professional Plus so emailed the PC Sales support team & received a response in less than 5 minutes with activation instructions AND the offer to do the activation for me. I accepted the offer to do it for me, emailed the required info, and was operational in about 40 minutes.
I was very pleased & highly recommend PC Sales.
1 July 2025
Unprompted review
Microsoft Office Licensing Issue
Had an issue with licensing of Microsoft Office. They sent me information right away that solved the problem.
1 July 2025
Unprompted review
product at a great price
product at a great price, assistance as soon as I needed it.
26 June 2025
Unprompted review
***Companies have fake reviews***SCAM…
***Companies have fake reviews***SCAM remember if it sounds too good to be true, it probably is. I tried to use the key emailed to me and microsoft said it had been used before. messaged the support and was to to call the number that said call for support. Messaged Microsoft and was told THEY DO NOT HAVE "A CALL TO REGISTER OPTION", it is a scam. I emailed to get a refund and was told they key was good I had to call to activate it and NO REFUND WILL BE GIVEN
19 June 2025
Unprompted review
Reply from PC Sales Online
Thank you for reaching out and for sharing your feedback. We are truly sorry to hear about your negative experience with the product activation.
We stand by our 100% activation guarantee on all products we sell. Our team is committed to ensuring every key activates successfully, and we will gladly assist you with the activation process.
Please reply with your order number and any error message you are receiving during activation.
We can guide you through the steps or escalate it directly with Microsoft if needed.
We value your business and want to turn this around into a positive experience. Please respond with the requested details, and we will prioritize your case right away.
The product is very good and I'm very…
The product is very good and I'm very satisfied
17 June 2025
Unprompted review
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