bought office software at a great price from them but I had to reset my computer and start with a fresh windows install and microsoft doesn't provide the download or support to the software anymore g... See more
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Company details
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Friendly and helpful customer support advisors. pcsalesonline guarantee to support customers through the software installation and activation process.
Contact info
24 A Trolley Square 1189, 19806, Wilmington, United States
- +1 888-505-4255
- support@pcsalesonline.com
- pcsalesonline.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Great Help w Windows Lic Setup
It can be tricky getting Microsoft to take an older OEM license for a new home build. Fortunately these folks are experts and their customer service team helped me through it within minutes of me sending them an email. My new box is up and running with Windows 11 Pro and I saved a ton on the Windows license thanks to PC Sales Online.
Windows Activation
Couldn't activate at first, but the support team came in clutch with a fast response and an effective solution.
Quick to assist when I had a problem
Quick to assist when I had a problem. I would use them again.
Very helpful
Produce key issue
I was having trouble getting the product key to work on the software. The tech support was patient and resolved my issue efficiently.
PC Sales Online is always reliable and…
PC Sales Online is always reliable and responsive. Their prices can't be beat and they know their business.
Windows 10 Pro Activation
In order to activate my Windows 10 Pro, I had great instruction from the Service Team.
PC Sales might not be the cheapest one (as for price) but they are among the best in honesty and trustworthy.
Their Service Department is very fast in response and very helpful.
Not gonna lie was skeptical at first… but 10/10 in the end
Not gonna lie was skeptical at first had problems with others in the past. Paid got the code instantly and also has some problems instantly with activation. No worries though these guys got me squared away within minutes. 10/10 suggest
This is the second day in a row to…
This is the second day in a row to install office on several machines....Dan had to deal with one main unit of MsServer and 8 monitors and did a wonderful job..I do not buy use any one else for my MS Office requirements... Dan is World Class,,
I bought a software got great support help!!!!
I bought a software and it would not except the serial number. Called support and the lady was right on it. She helped me all the way through till I got my machine to accept the code they gave me. She was very patient and spoke good English and was easy to understand and follow her directions. Will deffinately buy from them again. Hugs
This is my second "major" visit
This is my second "major" visit - because I bought a new computer. Despite being rather tired and trying to use a licence number for a lastest version on a misinstalled earlier version, these guys just rolled along. Nothing was too hard. You can't get better 24 hour a day service and assistance than that! Thank you to all of you.
It all worked out with little effort
It all worked out with little effort. Highly recommend!
Appreciate the after-sale support
I don’t want to have to pay a subscription for MS Office 365. The stand-alone versions available from PC Sales Online are just what I need. But MS doesn’t make the registration process easy. Thankfully the PC Sales support is fast, patient and knowledgeable. This is the perfect combination.
Fast and efficient service
Fast and efficient service, they really want you to be satisfied.
Fast and efficient
Fast and efficient. Leave aside pleasant to interact. Competent
I have a new laptop
I have a new laptop. I just wanted a basic install of Word really. I bought an older version. It refused to install! Kathleen assisted me. It was crazy, but other versions of 365 and one note hade to be removed before this older version would install. Kathleen is a rockstar. Best customer service ever! Everything works great. The new laptop and preinstalled things were the issue on my end, and Kathleen made it all work.
I am sure it was probably my fault...
I am sure it was probably my fault, but I had problems getting my purchased Office 2016 to work after I installed it. I was worried about that when I started. I used their on line tech support and though it took some time, Dan immediately worked me through the re-installation and got my software up and running.
You needn't be apprehensive about getting the software you purchase up and running quickly.
Windows 11 pro activation
I was talking to a representative by the name of alexander, he was straight forward and kind to assist my problem right away and wouldn't you know it was absolutely correct when i miss typed the wrong information and it gave me a specific error. no wait time, no hastle. he assisted with my windows 11 pro activation key like a pro. best deal and best support ever! This rep deserve a raise, promotion and a 4 week paid vacation to his choice of destination. very on top of information and issues to manage ready to go. who ever is in charge? PLEASE RECOGNIZE THIS PERSON FOR THERE HARDWORK!
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