bought office software at a great price from them but I had to reset my computer and start with a fresh windows install and microsoft doesn't provide the download or support to the software anymore g... See more
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Company details
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Friendly and helpful customer support advisors. pcsalesonline guarantee to support customers through the software installation and activation process.
Contact info
24 A Trolley Square 1189, 19806, Wilmington, United States
- +1 888-505-4255
- support@pcsalesonline.com
- pcsalesonline.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Office was not authorized and they fixed it
I moved my SSD to new computer and office was not authorized. I bougt a low cost keyy to get it fixed and I was stumped so I reach out to the email for support and got a response that solved my problem within a few minites. I have used PC Sales several time and I am always pleased
Great costumer support
I work with with them several years and they always available and supporting, amazing costumer support.
Jae from tech support is an outstanding…
Jae from tech support is an outstanding representative. Spent a lot of time patiently getting my Office Suite activated. Give her a raise!!!!!!!
Issues with windows activation resolve in no time
I was having issues with my windows activation code, Jae was able to patiently assist me the investigating and helped resolve my issue in no time.
Really appreciated the kindly and prompt assistance.
There was an issue with activation of…
There was an issue with activation of Windows but I used the online chat and Kathleen guided me through the process. I would never have suceeded without her help. I highly recommend PC Sales Online.
Overall a bad experience due to the…
Overall a bad experience due to the fact that product sold is invalid for activation and the seller is refusing to refund the purchase after multiple email attempts pushing the customer towards Microsoft product phone activation without disclosing the terms at the moment of purchase.

Reply from PC Sales Online
very very good
Thank you Garry!
I had the same issue with my product key being used too many times (Microsoft Office Professional Plus 2016). I used the chat and talked to a real person. Garry helped me get my Office activated. I just sent Garry one screen shot and in an instant he got the job done. Great chatting with a live agent. Thank you Garry for the great customer service.
Hello
Hello. I spent an hour just about on the upgrading to windows 10 home with agent Dan,as we chatted and he told me about the process. He was very helpful and activated my Windows for me. Fantastic! Thank you Dan. Great help!
Absolutely seamless
Absolutely seamless, smooth, sophisticated, superior service....
AAAAAA+
Angel, great customer service.
Worked with Angel she was courteous , knowledgeable and eager to help me solve my problem.
You have some of the best customer service I have experienced. and I'm 77 years old.
Great help in resolving my issue.
Very professional and dedicated support team
I have purchased MS office licenses multiple times. The support team is very helpfull and goes to any extent to help in the activation process
I'll continue to buy from them and I also recommend it to others looking for genuine licenses and professional support specially in UAE and other GCC countries
Kathleen help me greatly and swiftly
Kathleen help me greatly and swiftly. Thank you Kathleen.
Kathleen was super helpful and got our…
Kathleen was super helpful and got our software up and working in no time! Thank you!
Stellar Service
This is the second time I have purchased a product from these guys, and both times their customer service has been outstanding! Both representatives were good natured, very helpful, and made quick work of the issues I had! I will definitely be using them again and recommending them to everyone!
Install MS Office Pro Plus 2019
I had trouble getting the program activated and contacted the chat line and they were able to get the problem solved quickly and efficiently.
Best support i ever worked with
Best support i ever worked with, always pleasure getting Queenie
Recent purchase of Microsoft Office
I had an issue with recent purchase of Office. I called PC sale and describe my problem and they were immediately on it and problem resolved within two working days, I am very satisfied outcome as this wasn't your issue.
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