Had purchased from this shop when in Venice in the autumn of last year, back home I kept thinking about another bag that I’d seen but didn’t buy so was delighted to find it was in the sale. Ordered la... See more
Company replied
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See what reviewers are saying
We had already purchased products from the company while on vacation and were impressed by the local service and quality. That's why we placed this order online. Everything was great again and deliver... See more
I fell in love with the beautiful leather handbags and shoulder bags in the shop window. My husband approved my choice and insisted on getting one for me as a present. The woman in the shop was kind a... See more
Company replied
I found and tried on the sandals in one of your Venice stores but unfortunately didn't buy them on the spot. So I searched and ordered online. Only a few days later the parcel was delivered (to Aus... See more
Company details
Written by the company
Our first shop opened in 2007 and was quickly followed by three other retails in the heart of the city in the lagoon. Daily they are visited both by residents and tourists. Every day loyal customers and hurried tourists alike, express their needs and wishes creating an anthology of female customers' desires. This way, Pelletteria Veneta can offer customer satisfaction for a vast and varied customers base, according to age, nationality and tastes, by producing leather handbags that are beautiful comfortable and durable. All leathers are naturally dyed and all textures are original: sauvage leather, printed chamois, grainy calf leather or washed lambskin all helped by elegant design and meticulous handcraft sum up to a unique product, safe from the passing of time and never outdated.
Contact info
San Marco, 5476, 30122, Venezia, Italy
- +390413027650
- contacts@pelletteriaveneta.com
- pelletteriaveneta.com
4.8
Excellent
495 reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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If the item is no longer in stock
If the item is no longer in stock, this will be handled very professionally. Fast shipping and a very nice range. Kind regards.
Viviane
20 August 2024
Reply from Pelletteria Veneta
Viviane, Thank you very much for your kind words and understandig.
regards
Reply from Pelletteria Veneta
Thank you!
Customer service was awesome
Customer service was awesome! Had an issue with an order and they sent me a msg to confirm and was able to bring in another bag that I really wanted from a store and added it to the order! Shipping also is super fast!
29 May 2024
Reply from Pelletteria Veneta
Thank you! We are glad we could fulfill your requests!
Excellent and fast shipping to the US
Excellent and fast shipping to the US. No issues. Arrived in 4 days from placing order. I don’t get my orders that fast when ordered from a US location. Placed order 5/2 and arrived 5/6. I was in Italy recently and bought one of their purses. The leather is excellent quality and so soft. After arriving home I went up their website and fell in love with 2 so I had up order. Would definitely buy from them again.
2 May 2024
Reply from Pelletteria Veneta
Thank you so much Tracey! We are glad you enjoyed your shopping from our stores!
Delivery price is too high. The price of sending the products was…
The price of sending the products was excessive (50 euros), I accepted this high price because I don't pay taxes in Switzerland because I am a diplomat. I included this information in my order, however, I had to pay duties on my order because the package was sent without the diplomatic mention. Hence, I paid almost 100 euros to get your products delivered! It's a shame because you have nice products, but I will not order again.
1 April 2024
Reply from Pelletteria Veneta
Good morning,
I am sorry you had to pay such a high import tax. Unfortunately our courier does not have an option for diplomatic delivery
Super quick delivery
Super quick delivery. Very nice bags. Helpful customer service. I wanted to change one of the bags that I have ordered, it was very quick and smooth the deal.
10 April 2024
Reply from Pelletteria Veneta
Thank you! Glad everything went good with your order!
Perfect quality service and delivery.It…
Perfect quality service and delivery.It has been the third bag I bought from this Company.
12 March 2024
Reply from Pelletteria Veneta
Thank you! We're glad you like our products
satisfied
satisfied
Everything regarding to this experience was effortless and efficient.
27 February 2024
Reply from Pelletteria Veneta
Thank you for your kind words!
Buying an item from the UK was easy!
Buying an item from the UK was a painless, easy experience. The customer services replied to my query in flawless English and were most helpful in arranging having a friend pick up the item from their Venice store, although it could have been posted to me in the UK.
30 January 2024
Reply from Pelletteria Veneta
We are glad you enjoyed your shopping experience with us. Thank you!
A stylish touch of Venice
Excellent quality and very stylish. Quick and reliable delivery also abroad (Austria)
30 January 2024
Reply from Pelletteria Veneta
Thank you for yor kind words!
Trendy and useful.. the perfect leather bag.
I fell in love with the beautiful leather handbags and shoulder bags in the shop window. My husband approved my choice and insisted on getting one for me as a present. The woman in the shop was kind and very professional, giving advice but without pressing the sale. I am totally satisfies with my new bag!!!
29 January 2024
Reply from Pelletteria Veneta
Grazie! Ci fa piacere che abbiamo avuto una esperienza piacevole nel nostro negozio e che sia soddisfatta del suo acquisto!
Deception
Hello. I have bought a new bag for my friend's birthday as the old one had a big problem of zipper. I knew that the picture was wrong as the smooth leather was in fact a grained leather. But discovering it yesterday, I could see a very very bad quality leather, like cardboard. We have the old one to compare. So... very disappointing, sorry to say that. Best regards
3 November 2023
Reply from Pelletteria Veneta
Good morning Luc, we are sorry to hear you were not satisfied with your recent purchase, in case you want to return it please contact us at our email at assistenz@pelletteriaveneta.com Best regards
Prompt communication with Pelletteria
Prompt communication with Pelletteria, Delivery with GLS strange because I was all day at home but i had again to collect it from somewhere else.
12 October 2023
Reply from Pelletteria Veneta
Giuseppina, thank you for appreciating our services. We will communicate with GLS in order to improve the delivery experience.
Beautiful purses from a lovely store in Venice
I have bought one purse in person and had two shipped to the US. They communicated perfectly and shipped quickly. Excellent store to buy from.
5 October 2023
Reply from Pelletteria Veneta
Thank you Dayna!
Order came quickly in the mail
Order came quickly in the mail. Packaging was perfect. All items were of exceptional quality. I will be ordering again.
4 August 2023
Reply from Pelletteria Veneta
Thank you Jill! GLad you liked our products
Shoes are excellent quality and…
Shoes are excellent quality and comfortable. Love them!
6 August 2023
Reply from Pelletteria Veneta
Thank you! GLad you liked your shoes :)
Reply from Pelletteria Veneta
Thank you. Glad you found our services efficient
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