Pelletteria Veneta Reviews 

495
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had purchased from this shop when in Venice in the autumn of last year, back home I kept thinking about another bag that I’d seen but didn’t buy so was delighted to find it was in the sale. Ordered la... See more

Company replied

Rated 5 out of 5 stars

We had already purchased products from the company while on vacation and were impressed by the local service and quality. That's why we placed this order online. Everything was great again and deliver... See more

Rated 5 out of 5 stars

I fell in love with the beautiful leather handbags and shoulder bags in the shop window. My husband approved my choice and insisted on getting one for me as a present. The woman in the shop was kind a... See more

Company replied

Rated 5 out of 5 stars

I found and tried on the sandals in one of your Venice stores but unfortunately didn't buy them on the spot. So I searched and ordered online. Only a few days later the parcel was delivered (to Aus... See more

Company details

  1. Bag shop
  2. Bags and luggage shop
  3. Fashion accessories shop

Written by the company

Our first shop opened in 2007 and was quickly followed by three other retails in the heart of the city in the lagoon. Daily they are visited both by residents and tourists. Every day loyal customers and hurried tourists alike, express their needs and wishes creating an anthology of female customers' desires. This way, Pelletteria Veneta can offer customer satisfaction for a vast and varied customers base, according to age, nationality and tastes, by producing leather handbags that are beautiful comfortable and durable. All leathers are naturally dyed and all textures are original: sauvage leather, printed chamois, grainy calf leather or washed lambskin all helped by elegant design and meticulous handcraft sum up to a unique product, safe from the passing of time and never outdated.


Contact info

4.8

Excellent

TrustScore 5 out of 5

495 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(495)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great - greetings from Austria

Everything worked out perfectly with shipping to Austria and it was also super quick! Thanks so much & merry Christmas!

7 December 2021
Pelletteria Veneta logo

Reply from Pelletteria Veneta

Thank you Sophie! We are glad you liked our products and service!

Rated 5 out of 5 stars

I'm very happy!

I was satisfied with your sense Venetian!

15 November 2021
Pelletteria Veneta logo

Reply from Pelletteria Veneta

Thank you Yuka, We are glad you liked our product!

Rated 5 out of 5 stars

Perfect!

Perfect! Very fast delivery and excellent service

19 August 2021
Pelletteria Veneta logo

Reply from Pelletteria Veneta

Thank you!

Rated 5 out of 5 stars

Excellent quality / excellent service

The backpack is absolutely beautiful. The colour is exactly as shown. The overseas shipping was quick. The experience was 5+!

15 June 2020
Unprompted review
Pelletteria Veneta logo

Reply from Pelletteria Veneta

Thank you!
Glad we met your expectations!

Rated 5 out of 5 stars

Excellent quality product

Excellent quality product, unusual designs and colours and very prompt delivery

30 January 2020
Unprompted review
Pelletteria Veneta logo

Reply from Pelletteria Veneta

Thank you for your kind words, Karen. We are glad you liked your bag :)

Rated 4 out of 5 stars

The bag is very beatiuful

The bag is very beatiuful. The packaging could be best.

Thank you

Maria

7 November 2019
Unprompted review
Pelletteria Veneta logo

Reply from Pelletteria Veneta

Maria,
thank you for your review and feedback. We always listen to our customer's suggestion and we will try our best to improve our packaging.

Rated 5 out of 5 stars

maravilloso!!!

Thank you for your wallet is excelent, the color is beautiful and very modern. I love que way you treated me I think never have I had a excelent packege came on time . The company sent it in DHL and this peopole in Hawaii call me to se al what time I will be al my home they gave me the cell Phone of the driver and I had no problems al all. Love your way to do bussiness I will come back . Thank you, Lucia.

28 October 2015
Unprompted review
Rated 4 out of 5 stars

Beautiful, fashionable leather handbags at remarkable prices.

I am so happy to have discovered your shop! I always find a handbag that I really like, and at your great prices, I can update my wardrobe every season with a new one. I loved my first handbag so much that I have nearly worn it out. This brings me to the only reason why I am giving you 4 stars instead of 5: the finishing on the strap wore off in one season, exposing tan leather instead of the black which the bag is. If there would be a finishing treatment that withstands more wear on the seams of the straps, I could find no fault with your product. The service has also always been impeccable. I am a big fan!

25 October 2015
Unprompted review
Pelletteria Veneta logo

Reply from Pelletteria Veneta

Thank you for you review on our product.
Your opinions and feedbacks are very important for us, in order to keep our quality standards better every season.
Feel free to report to assistenza@pelletteriaveneta.com with any further details about your concern.
Best regards, Pelletteria Veneta

Rated 5 out of 5 stars

Excellent service!

We are a small shop from Finland, our business relations with Pelletteria Veneta has been nothing but excellent! Despite us being such a small customer we always get a swift answer to our questions and requests, the products come quickly and well packed, and on top the products are of very good quality.
We are very pleased to work with Pelletteria Veneta, and we would recommend Pelletteria Veneta to everybody!

23 October 2015
Unprompted review
Show reviews in all languages. (495 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look