The ring is beautiful. It did take longer than I expected for it to arrive.
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Our story began in 1996 in a small studio in the middle of nowhere. With only one desk and next to no free time, our brand was born.A Unique jewelry studio In New Jersey , with big ideas, lots of love and dedication for Jewelry. Handmade Jewelry was always our passion. We understand that buying Jewelry is very emotional process. We are committed in making beautiful, and affordable jewelry for you.We have deep expirence in gemstone cutting, polishing and design. We specialize in Moissanite, Moss Agate, Opals, Moonstones, Alexandrites, Emeralds and other gemstones.
Contact info
1199 Amboy Ave Ste 264-F5, 08837, Edison, United States
- promotion@penfine.com
- penfine.com
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I ordered a ring that I saw in a…
I ordered a ring that I saw in a picture but little did I know in the small small print it didn’t say black gold it said sterling silver…

Reply from PenFine
Very pretty and detailed great gift
Had question's and the response was…
Had question's and the response was fast very easy site quick turn around
Delayed tracker
Tracking is a bit delayed but otherwise good service and good work on the ring
Excellent quality
Excellent company. The ring looks exactly like the pictures. My wife loves it. It shipped sooner than expected.
Very helpful and always reached back to…
Very helpful and always reached back to me quickly, whenever I contacted them. Worked with me very well.
Engagement Ring
Engagement Ring
The ring is incredible and everyone has commented on how amazing it looks.
Happy Wife
My wife picked this out and she is thrilled with it. It's even more beautiful than pictured on the website. Very well crafted. Arrived in the time window they said it would arrive in.
Speedy delivery and quality item.
Satisfied our Expectations
The ring looks great! It is exactly what we ordered and was delivered within the timeframe it was supposed to be.
10000 stars
I proposed today after getting the ring. She told me to rate it 10,000 stars. I was a little uncertain with black gold and a black opal, and seeing it online vs what I would get in person. But it absolutely delivered exactly what I hoped for. It looks gorgeous and suits her perfectly.
Great customer service
Great customer service! Super efficient and helpful communication.
I was able to customize a standard…
I was able to customize a standard design with the metal and stones of my choice. The ring came out exactly as I imagined it would and it was delivered quickly.
Ring came out amazing
Ring came out amazing. Love it. Slightly too big but that can be fixed
Very timely
They said it would take 3 weeks and it took 3 weeks.The ring set was just as beautiful as it appeared on the website.I am very happy with this purchase
When there was an issue with the sizing…
When there was an issue with the sizing I was able to speak with someone to fix the problem before getting the ring and having to send it back
Approved but
The ring is beautiful, the only thing is that it is too big I will have to get it resized. It was supposed to be 7.5 but it is a bit bigger than my fiancé's size 8 regular ring.
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