Exceptional service. Good quality products, but since this is a reseller, you can find those elsewhere too. The quality of the service and client-oriented approach is exceptional and this for more o... See more
Company replied
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Happy with the speedy delivery. Order received in good condition within one day. Will use Penworld again.
Company replied
This was my third or fourth order from them — perfect every time, they never let me down, especially when you need a gift quickly. Arrives next day using bpost (so no need to stress about delivery and... See more
Amazing customer experience for e-commerce. I bought a simple, inexpensive bottle of ink as a first time client. I received the package the next day before 16hs, well wrapped in a high quality little... See more
Company details
Written by the company
Penworld is de specialist in luxe schrijfwaren. Officieel verdeler Montblanc, S.T. Dupont, Cross, Waterman, Caran d'Ache... Bestellingen voor 16 uur worden de volgende dag geleverd. Met verschillende Bezoek ook onze winkel in Antwerpen.
Contact info
Paardenmarkt 112, 2000, Antwerpen, Belgium
- +3235001230
- info@penworld.be
- penworld.be
4.9
Excellent
20k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 1 week
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Thank you for everything !
Thank you for everything !
I received my order this afternoon and was really surprised to see how carefully my items had been packed. It’s clear that you put your heart and soul into your work and that customer service is a true priority for you !
I’d definitely recommend you ;)
22 July 2026
It was really nice,the services were on…
It was really nice,the services were on point
22 July 2026
Unprompted review
Super fast shipping with a lovely hand…
Super fast shipping with a lovely hand written note 📝 love the inks. Sure I will order from Penworld again.
2 July 2026
Excellent customer experience
Excellent customer experience, great catalogue.
My only complaint is that their physical store doesn't open on Saturdays, but at least they have a very smooth and quick delivery if you order online.
11 June 2026
Penworld is a very trustworthy site
Penworld is a very trustworthy site, with a rapid management of my orders. I've been buying for years and always enjoy the speed of delivery, the quality of their services and the little personal note in every order I placed. I also had the pleasure of visiting the real physical shop and I could have stayed there for days!!
6 June 2026
Super service and extremely kind
Super service and extremely kind! Called me on the phone as I got the order wrong + reimbursed me on cash, wrote a nice (handwritten) message and got 3 candies on top :)
7 June 2026
I had a wonderful experience
I had a wonderful experience! The pen arrived quickly, and the personal touches, like the handwritten note, beautiful wrapping, and Napoleon candy made my day so much brighter. It feels like Penworld really cares about their customers.
30 May 2026
Top notch...
A big shout out to Penworld for their customer support! I ordered 2 pens and one of them was not available in the exact color. I asked for another brand which was available. Although it was 5 euros more, Penworld sent them to me without charging extra or any kind of cost cutting from their side. Moreover the packaging was completely safe everything nicely gift wrapped, with candies and a thank you note. I ordered them to gift my nephew and neice for starting high school. I am sure they will love their new pens... Thanks!
30 May 2026
Love the service and the candy made my…
Love the service and the candy made my day thanks sosoosos much
15 May 2026
Perfection
The order arrived very fast. The inks are amazing and they even added a handwritten note and some candies. Very sweet of them. :)
Great attention to details!
2 May 2026
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