Good customer service just be aware of proctors expectations

It was the amazing experience

It was pretty smooth experience and loved that you can just book the test and and take it next day online.

Very poorly written materials. Weird typos, often indecipherable grammar.

In my case it was a renewal. Needed to change the payment method and it was pretty straight forward.No issues whatsoever and didn't lose any progress, or badges etc.

These people working here are lazy and do not respect your time. Scheduled appointments they will be extremely late for. Try to contact customer service they will disconnect without ever attempting to establish contact. Further they want ALL your personal info name, address, phone number. Why? To sell your info to data brokers no doubt. This company should be investigated by the DOE and DOJ.

Very good experience

The online exam schedule was easy. The staff helped me setup the online exam check up was good.

Everything was rather smooth and easy

The material prepared me for the exam.

My exam was at 7:50PM. I joined the experience at 7:30 and my examiner showed up 10 minutes late at 8PM.

Normally, being late isn't a problem. However, as most people would be when preparing to take an exam, I was tense. You shouldn't be late without informing the examinee.

I have tested all my equipment an hour ahead as advised.

I was using my company provided laptop's camera. Which was working on the PeopleCert-Exam site & Windows Settings.

The examiner told me it wasn't working on his end when I share my screen. After a bit of troubleshooting and refreshing their client, I had to inevitably restart my device.

After confirming that will not void my exam, I did. It took me 3-5 minutes to rejoin as the reboot was rather slow. When I rejoined, no one was in the room.

A new examiner showed up after 10 minutes and handled the rest of my exam.

Overall the examination experience wasn't too bad but the painful wait coupled with technical problems did cause a bit of stress.

PropleCert website was easy to use - Starting from updating profile, uploading government ID, testing exam prerequisites, and launching the exam. The exam page too was simple, easy to navigate, responsive throughout the exam. Proctor was clear and responsive during the exam.

I recently passed my ITIL certification exam, and the training and practice materials from PeopleCert were extremely helpful throughout my preparation journey. The content was clear, well-organized, and closely aligned with the exam requirements. The practice tests helped me build confidence and identify areas for improvement. Overall, it was a great learning experience, and I would highly recommend PeopleCert to anyone preparing for an ITIL certification.

Very good interface

The exam was well organized, with a clear and straightforward registration process and an easy-to-follow exam experience. The proctor spoke very good English, and all instructions were communicated clearly and were easy to understand.

Wonderful proctor. Respectful and helpful. Instructions were clear and exam went smooth!

the simpli city to access exam material and the exam online UI

Remote training is super convenient and allows for maximum information retention, imho. The instructor was great & able to keep the class and delivery of course content flowing smoothly.

PeopleCert exams and the technical requirements are easy to follow, with a smooth and best-in-class candidate & portal experience. The online proctors are supportive, easy to contact.