I order a professional hair dryer and they delivery a wrong hair dryer. I reported it for exchange or refund they said they will check their product. it is 2 weeks now nothing has been done and my ema... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Service levels is a negative. Lack of communication. Not willing to compromise on timelines and reservations. Salesperson Jordache was a nightmare to deal with. Never returned emails or phone calls... See more
Company replied
placed an order on the 25th September, the products showed, delivery would be the following day. 26th September. today it is the 06th October 2025. I did not receive the order, I had to call and can... See more
Don’t waste your money. I bought a wardrobe. It was bad quality and didnt match what was advertised. We couldnt even finish assembling it because it was falling apart. I dont even have energy to send... See more
Company details
- Online marketplace
- Beauty Products Wholesaler
- Beauty supply store
- Childrens Toy Store
- DIY Store
- Discount Store
Written by the company
Best online store with convenient products, quick delivery and reasonable prices. In-store shopping, In-store pick-up, Door to door delivery. We offer amazing deals, with a wide variety of products. We are also a Wholesaler to the public. Earn extra income by Dropshipping with perfectdealz.co.za. Delivery turnaround time: Gauteng-1 to 3 working days at R65.00 National- 3 to 5 working days at R99.00 Free shipping for orders over R750.00
Contact info
Delpark House. 2nd Floor, 77, 5th Street, Wynberg, Sandton, 2090, Johannesburg, South Africa
- 011 048 2402
- info@perfectdealz.co.za
- perfectdealz.co.za
2.6
Poor
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was quick
26 September 2024
Very good service
Very good service. Noah's customer service is awesome. He was very professional and kind and I recommend this company 100%. Thank you
20 September 2024
I bought a pair of grinders
Much better from Perfectdealz. After my initial disappoint with the service I received from Shadrack, a lady, I forget her name, was excellent and solved my problem within 24 hours.
12 August 2024
Reply from Perfectdealz
Good day Donald
I do sincerely apologize for the inconvenience caused, I will takeover your order and try my best to have this issue sorted out before the end of business day today, please do kindly provide me with your order number
Good job
This was my first time buying from you.I did see a couple of negative reviews like people saying they've been waiting for weeks for their orders etc...but i still decided to take a chance.I got my order within a week..thats not bad at all
12 September 2024
Reply from Perfectdealz
Thank you for sharing your experience! I appreciate you taking a chance on us despite the negative reviews. I’m glad to hear your order arrived within a week—that's great to know! We’re always working to improve our service, and your feedback helps us do that. If you have any questions or need assistance in the future, feel free to reach out!
Perfect Dealz indeed
Early deliveries every time Good quality products at affordable price
3 September 2024
Reply from Perfectdealz
Thank you for your feedback! We’re delighted to hear that you consistently receive early deliveries and enjoy our quality products at affordable prices. Your satisfaction is our priority, and we appreciate your continued support!
Staff Followed through on promise and…
Staff Followed through on promise and delivered according to my specific requirements.. Thank you
3 September 2024
Reply from Perfectdealz
Thank you for your wonderful feedback! We're thrilled to hear that our staff followed through on their promise and met your specific requirements. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!
Reply from Perfectdealz
Thank you for your feedback! We're glad to hear that you experienced quick service from our staff and prompt delivery. We appreciate your support and look forward to serving you again soon!
Communication is slow.I was suppose to…
Communication is slow.I was suppose to be told before I recieve my package that there is a shortfall of items so I was surprise and even when I send an email to enquire, you took long time to respond but thank you I manage to get a solution at the end.
21 August 2024
Reply from Perfectdealz
Thank you for your feedback, and I apologize for the slow communication regarding your order. We understand how important it is to keep you informed, and we’re working to improve this aspect of our service. I'm glad to hear you were able to find a solution in the end. Your experience is valuable to us, and we appreciate your patience.
Name Says it all...
The name says it all.
I experienced Good communication, Good service delivery, Good prices... I will buy again...
Thank you Shadrack for your great service and assistance.
22 August 2024
Reply from Perfectdealz
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our communication, service, and prices. Your satisfaction means a lot to us, and we look forward to serving you again soon. Special thanks for recognizing Shadrack's efforts!
My order wasn't what I ordered
My order wasn't what I ordered. And they're taking forever to exchange my order. So disappointed
19 August 2024
Reply from Perfectdealz
I’m truly sorry to hear about the mix-up with your order and the delay in the exchange process. I understand how disappointing this must be. Please know that we are working hard to resolve this for you as quickly as possible. Your satisfaction is important to us, and we appreciate your patience. If there’s anything specific I can do to assist you, please let me know.
Quick delivery
15 August 2024
Reply from Perfectdealz
We are thrilled to receive such positive feedback. We will continue to do our best to provide you with excellent customer service.
FRIENDLY SERVICE AND PHONE TO MAKE SURE…
FRIENDLY SERVICE AND PHONE TO MAKE SURE WHAT I WAS LOOKING FOR AND CHANGING COLORS.
31 July 2024
Reply from Perfectdealz
Good day,
Thank you for contacting Perfect Dealz. We’re delighted to hear that you’re satisfied with our services. Rest assured, we will continue to strive for excellence and improve our services for you.
Best regards,
Reply from Perfectdealz
We are truly sorry to hear that the products you received were damaged, and we deeply regret the poor experience you’ve had with our customer service. This is absolutely not the standard we aim to provide, and we completely understand your frustration.
Please accept our sincerest apologies for the inconvenience. We would like to resolve this issue as quickly as possible. Could you please provide us with your order number and some photos of the damaged items? This will allow us to assist you with either a replacement or a refund, depending on your preference.
We also want to address the customer service experience you had and ensure that this issue is resolved promptly. Your feedback is incredibly valuable, and we will work to improve our processes to better serve you in the future.
They help me on whatsapp with the order…
They help me on whatsapp with the order and I didn't even wait long for my product to come more or less a week but I wouldn't mind buying from them again
22 July 2024
Reply from Perfectdealz
Good day, thank you for contacting Perfect dealz, I am glad you are satisfied with our services we are always trying our best to improve our services
Sold me a damaged product
Sold me a damaged product, sent emails and team is not responsive
23 July 2024
Reply from Perfectdealz
Good day, Lebogang.
I sincerely apologize for any inconvenience caused. To expedite the process of assisting you with the damaged item you received from Perfect Dealz, please send us an image or video of the damaged item to 064-060-13518.
Thank you for your cooperation.
I am only writing this review because I…
I am only writing this review because I was totally sceptical as to whether Perfect Dealz was legit. After speaking directly with a lady named Michelle, I decided to take a chance as I desperately needed some items at the good price they were advertising. Well, I was not disappointed. Excellent service from Michelle!
15 July 2024
Unprompted review
Reply from Perfectdealz
Thank you for reaching out to Perfect Dealz. We sincerely appreciate your trust in us and look forward to continuing to meet your needs.
Delivery is within stipulated time and…
Delivery is within stipulated time and I get products in good condition
17 July 2024
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