Please do not buy these products. There are many other websites that offer great service and products. If I could give zero stars I would. Absolutely the worst customer service I have ever tried to de... See more
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I would have given zero stars if that was an option. The website looked very professional. I ordered bin stickers on 31st July and received an email saying that Amazon Delivery would be in touch. Havi... See more
Took almost 2 weeks to deliver pack of 4 stick on bin numbers and only replied to one email asking me to wait for 3 weeks, as delivery must be delayed in post! First email from them stated delivery ha... See more
Absolutely delighted with my house sign! It looks fantastic on the wall and delivery was fast. Highly recommend!
Company details
Written by the company
Discover the perfect finishing touch for your home with our stunning collection of house number signs, door plaques, house signs and wheelie bin stickers.
Contact info
Unit 11 Sidings Close, WV11 3DR, Wolverhampton, United Kingdom
- 01902 862048
- hello@perfecthousesigns.co.uk
- perfecthousesigns.co.uk
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Hasn’t replied to negative reviews
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Quick and effective ordering and delivery.
Quick and effective ordering and delivery. The product looks good, but I have not yet fitted it to the house.
Sign looks lovely on the house wall but…
Sign looks lovely on the house wall but the solar light is very intermittent. Im awaiting a reply about this. It seems faulty.
Product delivered on time
Product delivered on time. It is a smart and hopefully long lasting product which I look forward to putting it up.
My order has taken far too long and not…
My order has taken far too long and not been delivered. Despite this I was asked for a feedback.
Excellent customer service
🙁 with courier serv
Product exactly as I expected.easy to install and a perfect match of the door furniture.
Poor quality and customer service
Product turned up and is faulty - text not centralised and coating coming off around the edges. Have emailed and used live chat several times to ask about returning this and haven’t had a single response. This customer service doesn’t match what they claim on their website regarding returns. Total waste of money, avoid!
Classy House sign well illuminated at…
Classy House sign well illuminated at night and bin numbers very distinct
Good purchases
Zero customer service
Ordered a sign for my house name. I specifically asked for capital first letter then lower case, but they sent it all capitals. When I raised a complaint there response stated they can't use lower case as the letters would be to fragile, which is just an excuse not to rectify this or send a refund. No where on there website does it say it must all be in capitals and using lower case letters doesn't change the thickness or strength of the letters. They sell very similar signs with tiny letters for the street name so what's the difference other than an lame excuse.
They don't answer the phone or respond to their web chat and only responded once to several emails I sent.
This company offers great value but zero customer service if they get it wrong. Good luck trying to get your money back...
18-Sep Update
After 2 days of no response, Perfect House Signs responded within 30mins of this post going live. They offered to remake the sign as requested (as it was possible) and send an image proof using the small (lower case) letters before they re-made it. Having already ordered a sign from an alternative company, I asked for a refund. In short they were happy to send a refund, but only 'after' I removed this post, which to me feels like blackmail. I care more about their behaviour than I do a refund, which these days is less than a round of drinks at the local pub or coffee shop.
This company really needs review their conduct and understand what customer service is.
I am really pleased with the House Sign…
I am really pleased with the House Sign which I have received from you. It is very nice and brilliant. I may order some more in the future.Thanks
The house number plaques look great
The house number plaques look great. I'm very pleased with the finished look.
States it was dispatched 7 days ago…
States it was dispatched 7 days ago with a 3-5 day delivery.
Still hasn't arrived
Still haven't replied to my queries as to where my product is
Looks good for the price
Looks good for the price. Not yet installed so I can’t say how easy that will be.
Not bad but crappie post
Not bad for the money posty left it in my shed, found after 12 days
Order not received, poor customer service
Can't comment on the order quality as I have not received it, had a message from amazon shipping to say it had been returned to the seller. No response from customer services as to what happens now, it's personalised so apparently no refund, but I would still like my order that I have paid for.
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