I ordered an army green sweater for Fathers Day personalized with my daughters name on it and it came with oil stains on both sleeves along with the army green sweater faded on the front and they refu... See more
personalfashion.guru
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See what reviewers are saying
This is not worth your money at all. The “guide” only gives generic stuff such as “dress in a peplum top and throw away T-shirt’s” and “no one should wear ugly shoes!” Come on! It also managed to upgr... See more
Company replied
It's a scam. Same as all other 90% of the victims, I agreed to pay 0,99 USD for the PDF fashion guide based on content blocks, but then with no prior announcement another 83,29€ were withdrawn. The ve... See more
Company replied
Thank you all for you comments !!!!! I’m mad at IG now for almost making me purchase this! I was skeptical when they offer me 50% off after refusing their offer! 13$ for my guide.. originally 27$. Had... See more
Company replied
It's an unethical, unfair website misleading customers
It's an unethical, unfair company, website misleading custmers with their Instagram adverstisements. Never buy anything from them. I already contacted PayPal and informed them about the issue, and I will also do other steps against them. I ordered a personal capsule gardrobe guide for 0,99 USD from beautyplan.online and 2 days later personalfashion.guru withdraw 69,99 USD from my bank account without any further notice or my approval. And I could never acces the guide of course..
18 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! We are sad that you are not satisfied with our site, but thank you for the feedback. We would like to pay your attention that we can make charges only after your permission. We suppose that you have purchased a subscription with the trial. Please accept our apologies that you have not received a personal fashion guide. Please drop us a line at the support@personalfashion.guru email address. It would be very much appreciated if you could reply at your earliest convenience. Have a nice day!
AVOID!
Like others have said, absolute scam! I paid for the 99p guide and was then charged £83.99! I will be claiming back through my credit card company!
18 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer!
Thank you for reaching out and apologies for the inconvenience. We suppose that you have purchased a subscription. Please let us check and resolve your case. Our email address is support@personalfashion.guru . We look forward to hearing from you soon. Cheers!
I purchased a subscription for the Style Guide
I purchased a subscription for the style guide that was meant to be sent to my email. However, the email was delayed. I tried contacting the business multiple times to cancel my subscription because something didn't sit right. But they claim that my email isn't associated with any of their accounts, which is not true. So I cancelled the automatic payments through Paypal. They were also trying to obtain my credit card information, even though I used Paypal. It's all very suspicious. Please reconsider, and if you made a mistake like myself, change your password to your accounts and NEVER give out credit card information. I've reported them through Paypal and have reported them through scamwatchAU.
18 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer!
We appreciate your feedback, thank you for using our app and sharing your experience. Perhaps, your account has been created on the email address of your PayPal account. Please contact us at the support@personalfashion.guru email address once again so we can investigate your case. We wish you nothing but a great day!
Scammers!
Scammers!
After the 0.99 I sent them 4 emails to cancel my membership and they still charged my card and they won't send me back my money!
They have stolen my money from my card.
18 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer!
Thank you for letting us know about your experience. We are sorry to hear about this situation. Please check whether you have contacted us at the support@personalfashion.guru email address. Our agents always respond to letters from our customers. We hope his situation will be resolved. Have a great day
Complete scam
Complete scam. I cancelled my subscription on day one but they still charged 50 eur in 3 days and said that in order to refund i need to send 5 pictures of their fashion plan which i could not access anymore without paying extra. Horrible.
15 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer!
Thank you for letting us know! We want to extend our sincerest apologies concerning all the issues that you have faced. Please drop us a line directly at the support@personalfashion.guru email address. Once received we will do our best to help you. We hope that you can give us a chance to investigate this case once again. Have a wonderful day!
Shady
Edit: i resolved the issue by contacting them.
I paid for the trial period, never wanted more than that. 3 days after they charge me 69,99$ (mobapp is the name of the seller that appears on my PayPal bill. They only advertise for 3 apps, nothing about fashion guru).
It’s shady.
12 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer!
Thank you for reporting this situation! We are sorry to hear about your experience with our product! We would like to pay your attention to the fact, that the price of subscription is shown on the payment page. If you have faced any difficulties with our product, do not hesitate to contact our support team at the support@personalfashion.guru email address. We will gladly help you anytime. Have a nice day!
scam
scam, never signed up for a subscription, and I never got access to their content. I'm filling a case on this now, and hope to see my money being returned.
12 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! We are sorry to hear of the experience you have reported in your review. Any feedback about our product experience is really helpful to us. We want to note that all charges are applied after your confirmation. Our support team will be glad to assist! Please reach out to them by the following email at the support@personalfashion.guru email address. Hope you give the service another try. Have a wonderful day!
This is a fraud
This is a fraud. They advertise a free trial for 99c but they start charging you for other products. They don't respond to emails. Be aware
12 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer!
Thank you for taking time to let us know about your experience with FashionGuru! We are sorry that you feel that way! We would like to note that the conditions of the subscription are stated on the payment page. All charges are applied after your confirmation. if you need any help, feel free to drop us a line at the support@personalfashion.guru email address. Have a nice day!
Scammers!!!! Trying to get a refund or else I'll see them in court
Scammers!!!!
Do not fall for this! I was dumb enough to not check any source of information before giving my money to these thieves. Now I'm currently spamming their email and fb inbox trying to get my money back. I've even contacted the authorities and the bank. Also, they always respond with a copy paste message and it's like talking to the walls. Just like they are going to do right now in their reply to my review. I'm really really frustrated and I hope the creators of this "fashion" nightmare will get what they deserve. :)
10 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! We are sorry to hear of the experience you have reported in your review. This is not what we want our cherished customers to experience. However, from the review, it's a bit hard to pinpoint the source of the situation. Please, contact us directly at the support@personalfashion.guru email address. From here we'll do our best to solve your case. We look forward to hearing from you at your earliest convenience and make our best to help you. Have a wonderful day!
Total scam
I signed up to do a fashion quiz, looked legit enough. I was keen to see the results and it turned out, I had to pay 0.99p to see it. There was no information about this being a trial nor a subscription. The link within my email address to open the fashion guide, took me to PayPal and thats when I realised something wasnt right. A couple of days later I notice that £83.99 was taken from PayPal and described as a recurring subscription! Nope, nothing to state this was what I was signing up for. I cancelled further payments and sent a message on messenger but told to email. So I did. The response was pitiful and obvious a copy and paste job. Very similar to their responses on these reviews. Very dismissive of the fact that they have conned me and others out of money by intentionally misleading of a lack of information.
9 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thank you for sharing your feedback. We understand the concern over this. We want to note that all charges are applied after your confirmation. Our team strives to maintain the highest quality standards for our customers. We’d like for our support team to take a look at this with you. Please, write in to our support agents directly at the support@personalfashion.guru email address, so a member of our team can get some additional information from you, and investigate. We are listening and working hard to create positive change. Have a great day!
SCAMMERS - Doesn’t even deserve a star
Doesn’t even deserve a star. SCAMMERS!! Same as all reviews below. Authorise.99 cents and they then take out $69 as a subscription!
9 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thanks for letting us know about your experience. We totally understand your frustration. Our team would like to investigate this for you. We want to mention that all charges are applied after your confirmation. Would you mind reaching out to us at the support@personalfashion.guru email address, so we can take a closer look? Thank you for this feedback and we hope to one day earn a 5-star review from you! Have a lovely day!
This website is a scam.
This website is a scam.
They mention a 99cents trial and then Debit you by 59€ without any notification after 3 days and you don’t even know how to withdraw your before application!!
As soon as in saw I was debited I asked for a refund and received a 30% discount on further access of the website which is completely useless.
Besides the guide they send for 99c is completely useless.
AVOID This scam from Nicosia (you might also look why so many companies are located in Nicosia…) which is not serious and reliable.
9 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thank you for taking the time to write a review. We are so sorry for such an unfortunate experience. Please, know that our product developers are working on trying to improve the overall user experience and direct feedback from our customers is taken into consideration. Please, reach out to our team at the support@personalfashion.guru email address, so that we can look into the case for you and provide assistance. We hope that this situation will be resolved and you will continue enjoying the service. Have a wonderful day!
100% scammer don’t waste your time…
100% scammer don’t waste your time visit this website
If you already pay for trial version you wouldn’t able to unsubscribe unless you suspend your credit card
7 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thank you for sharing your feedback. We understand the concern over this. This is not what we want our cherished customers to experience. We want to note that all charges are applied after your confirmation. Please, email to us at the support@personalfashion.guru email address. Once received, we will diligently look into this matter with the purpose of providing an accurate resolution. We are standing by and hope to help you soon. Have a lovely day!
Dont use it
Dont use it! They say the amount is around 1$ and then later charged me $99 without any notice even I tried to cancel. I emailed their support the same day for the cancellation and even then 99$ was deposited from my account, they replied only after I sent the second email saying that they had not received my first email, I sent pictures with the old emails sent and they don't want to give me my money back! DONT USE IT
7 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! We are sorry to hear of the experience you have reported in your review. That is disheartening to hear that our product isn't working for you the way you expect it to. However, we want to mention that all charges are applied after your confirmation. Our support team will be glad to assist! Please reach out to them by the following email at the support@personalfashion.guru email address. We hope we can regain your confidence in Fashion Guru once again. Have a wonderful day!
SCAMERS!
SCAAAAM! I am so furious, they took 83 EUR from my account without my consent. I made one-time purchase od 0.99 and later they billed me 83 EUR as a "subscription" I didn't sign up for.
6 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! We appreciate you taking the time out of your day to leave us this feedback! It's unfortunate to hear that the Fashion Guru hasn't met your expectations. We kindly ask for you to email us directly at the support@personalfashion.guru email address. We hope you choose to reach out to us so that we can investigate this case and hopefully provide a means to take care of you for the inconvenience. Hope to hear from you soon! Have a great day!
SCAM!!!
SCAM!!!
just like the other users - I can confirm - the initial £0.99 subscription became a £90 debit from my account without my consent even after several emails requesting to cancel the initial subscription...
DONT FALL FOR THIS SCAM!
6 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thank you a lot, your report is highly valuable to us. We want to mention that all charges are applied after your confirmation. We are so sorry that you've had this experience with our product. For more assistance, please contact us at the support@personalfashion.guru email address and our team will be there for you. We hope we can regain your confidence in our service once again. Have a great day!
Horrible scammers!!
Horrible scammers!!
Their website sucks, you can barely sign in and open their vague guide that they charged me 69 dollars for!!! I just authorized the transaction for 0.99 cents! What a joke! And i have to take pictures of 5 outfits and send it so their ‘high council’ may or may not grant me their refund. Do not fall for this crap
5 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! We appreciate this feedback and understand how frustrating it is. I can assure you, that we are working to improve upon the user experience so that you can fully enjoy the product. That is really frustrating! And we want to get this resolved for you. Please reach out to our team at the support@personalfashion.guru email address, so that we can look into the case for you and provide assistance. We hope we can regain your confidence in our product once again. Have a great day!
DO NOT USE
These people seem to be international scammers. I paid CAD1.31 for the guide THAT'S IT, so please explain why I havr now been charged for CAD91.93 today? I'm not subscribed nor do I want to be. I expect a refund ASAP!
UPDATE
I've been emailing these people back and forth and have now only received part of what they stole from my account. Please avoid paying these people anything it's not worth it AT ALL. I say, if you really want fashion advice go on youtube, get a personal shopper to help you out in-store or get an actual magazine subscription, this is just ridiculous.
Another piece of advice. Don't send these people any pictures, everything about them screams SCAM, for your personal safety, I suggest just straight-up emailing them. They're policies are BS, and made as a cover up. If you look up the address they've displayed on their website its not even a real place!
Also, don't let-up on these scammers, fight for EVERY dime they take from you!
3 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! We appreciate your feedback, thank you for using our service and sharing your experience. This is incredibly frustrating and we apologize for this experience. We want to metnion that all charges are applied after your confirmation.Our support team will be glad to assist! Please reach out to them by the following email at the support@personalfashion.guru email address. We look forward to hearing from you at your earliest convenience. Have a wonderful day!
ABSOLUTE SCAM
ABSOLUTE SCAM - DO NOT CLICK ON THESE ADS. THEY CHARGE YOU FOR SUBSCRIPTION FEES WITHOUT YOUR CONSENT. Complete lack of transparency about charges. Pretends to be a commitment-free interactive quiz, then suddenly charges you $70 USD for no value. Replies to previous reviews from this company suggest charges are authorised - USERS CANNOT AUTHORISE CHARGES YOU ACTIVELY CONCEAL. THIS IS FRAUD. Raises serious trust concerns for legitimate advertisers using social media to reach new markets.
2 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! We are grateful that you took the time to share this detailed feedback with us. These things should definitely not be happening and we understand this has greatly impacted your ability to use the app. We want to note that all charges are applied after your confirmation. Please contact us at the support@personalfashion.guru email address, so we can further assist you. We hope we can regain your confidence in our app once again. Have a wonderful day!
Thieving practices!!!
Don't fall for these thieving practices!!! They scam and take money covering themselves with authorization. I have opened a dispute through PayPal and I refuse to be robbed in this manner.
1 June 2022
Unprompted review
Reply from personalfashion.guru
Dear Valued Customer! Thank you for sharing your feedback. We understand the concern over this. We apologize for what you have reported and want to help. Please report this matter via email at the support@personalfashion.guru email address and we will do our best to solve it. Regardless, we hope you decide to give our product one more try and we wish you all the best. Have a wonderful day!
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