PestFix Reviews 

423
•
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 4 out of 5 stars

Sadly the wasp pro trap I ordered was damaged in transit , I contacted Pestfix by email with photos of the damaged item. I received a full refund within a couple of hours, I think that deserves 4 star... See more

Rated 5 out of 5 stars

Shipping was fast even for international shipping. ordered the keys and got them within 5-6 days. also got it delivered correctly and got all the items i ordered.

Rated 5 out of 5 stars

We have used pestfix for our business pest & bird control products for years. Natalie Mortlock our account manager is fantastic. Always on hand to help with her expert product knowledge and always an... See more

Company replied

Rated 5 out of 5 stars

Had a delivery of bait boxes and such and one of them arrived damaged, and sent an email to them with some pics. The next day a replacement was issued, and a courtesy call that I missed; great serv... See more

Company details

  1. #10 of 22 best companies in Pest control service
  2. #4 of 8 best companies in Bird control service
  3. #5 of 7 best companies in Chemical wholesaler
  4. #22 of 34 best companies in Hardware Accessories Store
  5. #4 of 12 best companies in Household goods wholesaler

About PestFix

Written by the company

PestFix distributes pest control, hygiene and hardware products, equipment and consumables globally to both trained pest controllers and at home users.

A wide range of products covering all aspects of pest control and accompanying facilities management services.

Professional products for bird control, rodent control, insect control and more. Dispatched the same day and delivered direct to your door.

All sales and customer service staff are qualified experts holding the RSPH Level II award in Pest Management. PestFix offers comprehensive product training and on-site support. Give one of our professional, friendly and knowledgeable team members a call today and find the solution to your pest problem.

We are active members of the British Pest Control Association & the National Pest Technicians Association


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

423 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(423)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service
No problems whatsoever.

1 December 2025
PestFix logo

Reply from PestFix

Thank you for your feedback! We’re so pleased you found our service quick and efficient. It’s great to know everything went smoothly with no problems at all.

Rated 5 out of 5 stars

Always reliable and quick to send…

Always reliable and quick to send order. They also stock the humane products if needed.

7 December 2025
PestFix logo

Reply from PestFix

We appreciate your kind words. Reliability and speed are always our priority, and we’re pleased our humane product options add value to your experience. Thank you for sharing!

Rated 5 out of 5 stars

The service was prompt and efficient

The service was prompt and efficient, making for a pleasant experience. Highly recommended!

29 November 2025
Unprompted review
PestFix logo

Reply from PestFix

Thanks for sharing your experience! We’re thrilled you found our service prompt and efficient, it’s exactly what we aim for. Your recommendation is greatly appreciated!

Rated 5 out of 5 stars

Very good product

Very good product, very efficient. Excellent (and prompt) delivery. I am grateful. Thank you. I, heartily, recommend the product and its seller.

2 November 2025
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Reply from PestFix

Thank you Ileana for your lovely review!

Rated 5 out of 5 stars

website easy to navigate

website easy to navigate. no problems with order or delivery

4 October 2025
PestFix logo

Reply from PestFix

That’s great to hear, thanks so much for the feedback! We’re always working to make the experience smooth, fast, and frustration-free, so it’s brilliant to know it’s landing well.

Rated 5 out of 5 stars

Happy

What always makes my experience good is my sales rep Greg always there to help and always trying to give me the best price possible which is always good. Always checking in on me to see if I need any more stock which reminds me that I need stock so all in all could be happier

1 October 2025
PestFix logo

Reply from PestFix

Thanks so much for the kind words!

We’re thrilled to hear Greg’s support makes such a difference, he’s a star in our team and always goes the extra mile to keep things running smoothly. From checking in to securing the best prices, it’s great to know his efforts help keep your stock levels sorted and your experience seamless. We’ll make sure he sees this!

Rated 5 out of 5 stars

Product never arrived?

Product never arrived. Pestfix quickly resent another item which has now arrive. Thank you for your reponse

28 September 2025
PestFix logo

Reply from PestFix

Good morning, I am so sorry to hear that your order didn't arrive. Please can you email our support team directly on sales@pestfix.co.uk where we can investigate.

Rated 5 out of 5 stars

We use PestFix for majority of our…

We use PestFix for majority of our equipment & materials Jess De Vizia is a great help and always make sure our orders are quickly dispatched

30 June 2025
PestFix logo

Reply from PestFix

Thank you so much for your feedback! We’re delighted to support you with your equipment and materials, and we’ll be sure to pass your feedback on to Jess!

Rated 5 out of 5 stars

Our preferred product supplier

We are a long-term customer of Pestifx. Their product range is great, the delivery service is first class, and the staff are wonderful!

29 July 2025
PestFix logo

Reply from PestFix

Thank you so much for your kind words!
We’re delighted to hear you’ve been happy with our products, delivery, and team. Your continued trust means a lot to us, and we look forward to serving you for many more years.

Rated 5 out of 5 stars

Good Service

Good Service
Fast delivery
Excellent

1 August 2025
PestFix logo

Reply from PestFix

Thank you for your great feedback Mark!

Rated 5 out of 5 stars

Fast delivery

Fast delivery

29 July 2025
PestFix logo

Reply from PestFix

Thank you for your feedback! Speedy delivery is what we pride ourselves on!

Rated 5 out of 5 stars

Great service

Nice to find a company that deliver just what I want, when I want it. I needed pigeon detergents.
Confusing choice ( to me, a bit dim) but a quick email and an even quicker reply & I had ordered what I needed and the kit came very quickly.

Looks to be quality, and fitted with no problems, so just ordered more to complete the job.

25 July 2025
Unprompted review
PestFix logo

Reply from PestFix

Thank you for the great feedback! We're really glad to hear you found what you needed and that our team could help clarify the options. It's always our aim to make pest control as straightforward as possible. Delighted to hear the kit arrived quickly and worked well, thanks for your repeat order, and don't hesitate to reach out if you need anything else!

Rated 5 out of 5 stars

Julie who dealt with my order was…

Julie who dealt with my order was fantastic, even saved me some money on my order. Always pleased to help you and give you great deals, thank you ☺️

1 July 2025
PestFix logo

Reply from PestFix

Thank you so much for your feedback! Julie is a great asset to our team, will make sure this gets passed on!

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