I loved what I bought for my friend who recently lost her husband but not the delivery by Australia Post. It was left at her front door, no one attempted to knock or ring the bell. I messaged her aft... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Bad news from family member overseas so purchased this lovely card BUT forgot to write personal message at end of the order. Help line just asked what my message is to add, even don't usually do this.... See more
Company replied
I've ordered a selection of full-sized and mini PetalPal cards a couple of times now. These pretty cards have delighted everyone I've sent them to. Delivery has been within the promised timeframe an... See more
Company replied
Very easy to order, loved the variety of cards available and the concept. Took about a week to receive the products but updated and able to track Product well received and especially great for peop... See more
4.7
Excellent
790 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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So special beautiful .
My friends absolutely loved these ,so ordering more,
great idea ,better than a gift..
3 September 2025
Unprompted review
Reply from Petalpal
That’s so wonderful to hear! Thank you for the kind words — we're so glad your friends loved them! 💛 Ordering more is the best compliment — and we agree, sometimes a thoughtful surprise like this means even more than a gift. 😊🌻
Doesn't come from Australia like they make out 😡
Beware they ship from China
Still waiting for my Mum to get hers and I ordered over 3 weeks ago. Don't waste your money. Such a disappointment
Response to seller
YES you do ship from China, My Australia Post App has it all logged so stop lying!!!! Wish I could post a photo here of the screenshot of delivery coming from CHINA :( see everyone this company just lies lies lies do NOT buy from them!
23 August 2025
Unprompted review
Reply from Petalpal
Hi Sunny,
I’m so sorry to hear your order has taken longer than expected. Our usual delivery timeframe is 5–10 days, so I completely understand your frustration.
Please be assured that we do not ship from China — all of our orders are dispatched locally.
If you could share your order number, I’d be more than happy to check on the status of your mum’s order for you.
Kind regards,
The PetalPal Team
Great quality and unique product
Easy to order and quick delivery. Beautifully quality crafted products.
1 September 2025
Unprompted review
Reply from Petalpal
Thank you so much for your lovely feedback! We're thrilled to hear you found the ordering process easy and that your delivery arrived quickly. Even more so, we’re glad you love the quality of the product. Your support means a lot to us! 💛
Cards look lovely looking forward to…
Cards look lovely looking forward to receiving.
If you buy so many you get a discount which is great but then if add first time offer you then get charged delivery so seems a bit unfair but still looking forward to receiving and hoping as nice as shown
1 September 2025
Unprompted review
Reply from Petalpal
Thank you so much for your order and kind feedback! We're glad you're looking forward to your cards. We appreciate your note on the discount and shipping — we'll definitely pass that along to the team. Hope you love your order once it arrives!
Reply from Petalpal
Thank you so much! We're truly grateful for your kind words and support 🌟
Lovely product
Lovely product, I bought the sunflower one for a friend who's going g through a difficult time at the moment. She absolutely loved it.
28 August 2025
Unprompted review
Reply from Petalpal
Thank you for your kind words! We're so glad to hear the sunflower bouquet brought a bit of brightness to your friend during a tough time. What a thoughtful gift — we're happy it meant so much to her. 💛🌻
Please ignore previous posting
Please ignore previous posting , the problem was not caused by Petalpal but by the courier service, Problem has been resolved & items now received, delighted with the cards & wish to thank Beverley at PetalPal for her kind assistance.
27 August 2025
Unprompted review
Reply from Petalpal
Thank you so much for the update — we truly appreciate your kind words! We're delighted to hear the issue has been resolved and that you're happy with the cards.
We'll be sure to pass your thanks on to Beverley — she’ll be so pleased to know her support made a difference. 💐
Beautiful
I’m sure they are wonderful but due to a tricky address in Australia they were delivered to an unhelpful lady who we think threw the package away! My friend is now in hospital and I so hoped the tulips would cheer her up!
12 August 2025
Unprompted review
Reply from Petalpal
I’m so sorry to hear that! We completely understand how disappointing this must be. Thank you for sharing, and we’re here to help make it right.
We sent this to a friend who loved it
We sent this to a friend who loved it. It took a long time to arrive though and that puts me off ordering again.
31 July 2025
Unprompted review
Reply from Petalpal
Thank you for your feedback! We’re so glad your friend loved it. We appreciate your patience and are continuously working to improve delivery times.
An easy transaction looking forward to…
An easy transaction looking forward to receiving my purchases
24 August 2025
Unprompted review
Reply from Petalpal
Thank you so much! We're glad to hear the process was smooth—hope you love your items when they arrive! 😊📦
Very good my friend loved it
4 August 2025
Unprompted review
Reply from Petalpal
That’s so lovely to hear—I'm glad your friend loved it! Thank you for sharing! 😊💐
my elderly aunt loved it
my elderly aunt loved it, at least she cant over water the flowers this time,
23 July 2025
Unprompted review
Reply from Petalpal
That’s wonderful to hear! So glad your aunt loved it — and yes, no watering needed means these blooms can be enjoyed worry-free! 🌸💛
Fantastic choice
I’ve used this company before and they’re fantastic. Great choice & the quality of the cards are brilliant. In my mind better than buying a bunch of flowers as they last forever. I’ll be back.
20 August 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words! 💐 We’re thrilled to hear you love the quality of our cards and agree — they really are a gift that lasts forever. Can’t wait to have you back! 🌸
Very happy with your fast mail just…
Very happy with your fast mail just ordered another Birthday present
18 August 2025
Unprompted review
Reply from Petalpal
Thank you so much! I’m thrilled to hear you’re happy with the fast delivery. Looking forward to helping you with your next birthday gift! 🎉
Lovely cards
21 August 2025
Unprompted review
Reply from Petalpal
Thank you so much! 💐 We’re so glad you love the cards — your kind words mean the world to us!
Really lovely cards
The product is excellent and I am really pleased with it but it took a while to arrive. Fortunately I had left a good amount of time between ordering and needing this, but if I had needed it quickly I would have been disappointed.
15 July 2025
Unprompted review
Reply from Petalpal
Thank you for your kind feedback — we’re so glad you loved the product! We appreciate your patience with the delivery and will keep working to improve this. Let us know if we can help with anything else!
It's fantastic and it's something that…
It's fantastic and it's something that you can keep.
19 August 2025
Unprompted review
Reply from Petalpal
We're so happy to hear that you think so! 🌟
It truly means a lot to know the gift feels meaningful and lasting. Thank you for sharing your thoughts — we appreciate you! 💖
Lovely card for a special friend
Lovely card for a special friend. She will love it . From choosing the card, to ordering & delivery was very easy & quick. Thank you
18 August 2025
Unprompted review
Reply from Petalpal
Thank you so much for your kind words! 💌
We’re so glad to hear that the whole experience—from choosing to delivery—was smooth and enjoyable. We hope your friend absolutely loves the card!
Beautiful cards would brighten anyone’s…
Beautiful cards would brighten anyone’s day. Bought for my sister in law who was recovering from surgery. She loved it. Would definitely recommend.
4 August 2025
Unprompted review
Reply from Petalpal
That’s so heartwarming — I’m really glad it brought some joy to your sister-in-law during her recovery. Wishing her a smooth and speedy healing 💐💛 And thank you so much for the recommendation — it means a lot!
Reply from Petalpal
That’s so lovely to hear! 💫 I’m thrilled you’re happy — thank you for sharing that! If there's anything else you need, just let me know.
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