Really top notch service from Joe Cassidy at Pete Best; I had found PBIS on a motor insurance comparison site but was unable to take up online. Joe at the end of a very hot day went over the standar... See more
Company replied
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Review summary
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Reviews shaping this summary
Peter Best insurance came to the rescue when other brokers would not cover my old classic ex-military Land Rover Defender. And at a very cost effective price. The old war horse is back on the road... See more
Company replied
5 star service. Advisor really knew the subject and how to manage non standard enquiries. Really gave the confidence I was looking for and worked to give a great value quote and took the time to lo... See more
Company replied
A Peter Best computer offered a quote to renew my car insurance. I replied to the computer accepting the renewal quote. It invited me to pay the premium on line, which I did. Subsequently I received a... See more
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Company details
- #141 of 230 best companies in Insurance agency
Written by the company
Peter Best Insurance Services. Classic Insurance Specialists since 1985 in the UK. Request a callback to discuss your quotes today. ☎ 01376 574000 ✉ info@classiccarinsurance
Contact info
Suite 4, Courtyard Offices, Braxted Park Estate, CM8 3GA, Essex, United Kingdom
- 01376 574 4000
- info@classiccarinsurance.co.uk
- peterbestinsurance.co.uk
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Easy renewal process (zero effort…
Easy renewal process (zero effort required!) and cheaper than last year.
7 July 2026
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that your renewal process was easy and that you found our pricing to be even better this year. Thank you for your positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We're sorry to hear that you were unhappy with your experience and apologise for any frustration caused.
Having reviewed your policy, we can see that it was unfortunately cancelled due to the non-disclosure of previous policy cancellations. We understand this is disappointing, however it is important that all information requested during the quotation process is provided fully and accurately. Insurers use this information to assess risk and determine whether they are able to offer cover.
We appreciate that situations like this can be frustrating, but accurate disclosure at the point of purchase helps to avoid issues such as policy cancellations later on.
Thank you for your feedback, and we wish you all the best moving forward.
Kind regards,
Molly
Peter Best
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you found our pricing great, our service easy to understand, and our customer service helpful. Thank you for your positive feedback.
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you found our pricing great, our staff helpful, and that we promptly replied to your emails. Thank you for your positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We appreciate your feedback and are glad to hear that our online experience was acceptable for you. We are always working to enhance all aspects of our service.
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you found our pricing to be good and our communication clear. Thank you for taking the time to share your positive experience!
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you found our insurance quick, easy, and the best value. Thank you for your positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We're so glad to hear that our communication was easy for you. We truly appreciate your kind words.
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We're so pleased to hear that you found our premiums sensible and our online services easy to manage. Thank you for your positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
I have used Peter best insurance for…classic car insurance
I have used Peter best insurance for the last 4 years. I’ve found them very competitive over the years and will continue to use them in the future.
I spoke to Emily today and she quickly answered any questions I had, so thanks again
9 July 2026
Unprompted review
Reply from Peter Best Insurance Services
Hi,
We are delighted to hear about your continued positive experience with our services over the past four years. It's wonderful to know that you find our offerings competitive and plan to stay with us. We're especially pleased that Emily was able to assist you efficiently today. Thank you for your kind words!
Kind Regards,
Emma
Peter Best Insurance Brokers
Peter Best anticipated the assistance I…
Peter Best anticipated the assistance I wanted when renewing my motor insurance Well done!
30 June 2026
Reply from Peter Best Insurance Services
Hi,
We're so happy to hear that our team provided such helpful assistance with your motor insurance renewal. We truly appreciate your kind words and positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Great communications
Great communications, competitive quotes, exactly how an insurance broker should be.
3 July 2026
Reply from Peter Best Insurance Services
Hi,
We're so pleased to hear that you found our communication great and our quotes competitive. It's wonderful to know we're meeting your expectations for an insurance broker!
Kind Regards,
Emily
Peter Best Insurance Brokers
Competitive renewal offered in a very…
Competitive renewal offered in a very efficient manner
3 July 2026
Reply from Peter Best Insurance Services
Hi,
We're happy to hear that our renewal process was efficient for you. Thank you for your kind words!
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear that you found our service great and that it offered good value for money. Thank you for your feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Would’ve given 5 star but gave up…
Would’ve given 5 star but gave up trying to find the link to register for the app, gave up in the end
3 July 2026
Reply from Peter Best Insurance Services
Hi,
We appreciate your feedback and regret that you encountered difficulty finding the registration link. We are actively working to make this process clearer for our users.
Kind Regards,
Emily
Peter Best Insurance Brokers
Very good experience easy chat online…
Very good experience easy chat online live chat etc
8 July 2026
Unprompted review
Reply from Peter Best Insurance Services
Hi,
We are so pleased to hear you had a very good experience with us and found our online chat easy to use. Thank you for your kind feedback.
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We appreciate your feedback and are glad to hear everything was fine. We understand your desire for more affordable options.
Kind Regards,
Emily
Peter Best Insurance Brokers
Reply from Peter Best Insurance Services
Hi,
We're so pleased to hear that you found our services to be a great value and that the online setup process was easy for you. Thank you for your wonderful feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Great price and helpful comms
3 July 2026
Reply from Peter Best Insurance Services
Hi,
We're delighted to hear you found our pricing to be great and our communication helpful. Thank you for your positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
Very Smooth Renewal Procedure
Motor insurance renewal was smooth and straightforward. All completed online and via the app.
2 July 2026
Reply from Peter Best Insurance Services
Hi,
We're so glad to hear that your motor insurance renewal was a smooth and straightforward experience using our online services and app. Thank you for your positive feedback!
Kind Regards,
Emily
Peter Best Insurance Brokers
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