petfoodclub.co.nz Reviews 

995
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Super cheap, high quality treats that the dogs love. Delivery is always quick and customer support has been great on the rare occasion there's been a mix-up. Been using these guys for years.

Rated 5 out of 5 stars

Super happy with range of products available and the whole salmon treats are my cats' favourite and have not been able to find anywhere for a couple of months! So thankyou to having them in stock! B... See more

Rated 3 out of 5 stars

Very efficient and rapid delivery. However, rather disappointed at the size of the pigs ears in the supplied order. Quite a lot smaller than those in the Vitapet bags sold at supermarkets, but similar... See more

Company replied

Rated 5 out of 5 stars

This is a great company delivering excellent food. They inform you when the next order is due [gives you a chance to suspend it if you need to] and also allows you to add treats etc. They then tell yo... See more

Company details

  1. Pet Care Store
  2. Animal feed shop

Information provided by various external sources

Supplier of quality pet food for happy and healthy pets.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

995 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(995)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy Abyssinian

Was great to get the treats back again. Our Abyssinian absolutely loves them. And our 2 dogs don't mind them either.
And they are a good size too, not to big for Finn.
So glad I found your website as many others don't seem to stock them.

9 July 2021
Rated 3 out of 5 stars

Very efficient and rapid delivery

Very efficient and rapid delivery. However, rather disappointed at the size of the pigs ears in the supplied order. Quite a lot smaller than those in the Vitapet bags sold at supermarkets, but similar price.

23 June 2021
petfoodclub.co.nz logo

Reply from petfoodclub.co.nz

Hi Robina, Thanks for your time. Sorry that you are disappointed with the size of pig ears. The pig ears are sourced from one of the largest South Island piggery and unfortunately we don't have any control on the size of pig ears in a pack. They are from legal aged animals and individual ears may vary in size. We understand that imported pig ears are slightly larger in size. Thank you for shopping with us.

Rated 5 out of 5 stars

We’ll be back

I found the site online and was drawn by the price. I was very impressed with the service and speedy delivery.
We have found our no hassle pet supply
Christine

23 June 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look