petfoodclub.co.nz Reviews 

995
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Super cheap, high quality treats that the dogs love. Delivery is always quick and customer support has been great on the rare occasion there's been a mix-up. Been using these guys for years.

Rated 5 out of 5 stars

Super happy with range of products available and the whole salmon treats are my cats' favourite and have not been able to find anywhere for a couple of months! So thankyou to having them in stock! B... See more

Rated 3 out of 5 stars

Very efficient and rapid delivery. However, rather disappointed at the size of the pigs ears in the supplied order. Quite a lot smaller than those in the Vitapet bags sold at supermarkets, but similar... See more

Company replied

Rated 5 out of 5 stars

This is a great company delivering excellent food. They inform you when the next order is due [gives you a chance to suspend it if you need to] and also allows you to add treats etc. They then tell yo... See more

Company details

  1. Pet Care Store
  2. Animal feed shop

Information provided by various external sources

Supplier of quality pet food for happy and healthy pets.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

995 reviews

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No recent history of asking for reviews

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4.7

All reviews

(995)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Straight forward deal

Straight forward deal. The measuring cup received was broken. Else all ok. Very prompt shipment. Thanks

18 May 2021
petfoodclub.co.nz logo

Reply from petfoodclub.co.nz

Hi Kanav, sorry to hear that the complementary measuring cup was damaged in transit. We'll include another cup with the next order. Alternatively we welcome you to visit our warehouse to pick up one. Thank you for shopping with us.

Rated 5 out of 5 stars

Such super quick service

Such super quick service. I ordered online, received a phone call the same day to arrange delivery, and the products arrived the next day. Lovely man on the phone - very helpful. Great service. Thank you

14 May 2021

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