Had to get my medical history retaken 3 times as they kept putting the wrong ovary on my form (I only have 1 ovary and it dredged up pain for me) Then they used my bmi from the quite 3 months ago, so... See more
Company replied
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See what reviewers are saying
So pleased that I used PG Mutual as I did for the length of time I did. I was originally recommended to use by a great friend & colleague and I would have no hesitation in recommending to my friends... See more
Company replied
As a long standing member I was pleased that I never had to use the benefit but it was going to be there. PG mutual worked with me to offer continued membership although limited when I emigrated to... See more
Company replied
Amazingly understanding and helpful. It's easy to assume nothing bad is going to happen in life but in reality things do. Having a policy with PG Mutual has been a life saver!
Company replied
Company details
Written by the company
Income Protection insurance from PG Mutual. Our plans could provide you with an income if you couldn't work due to illness, accident or injury.
Contact info
Porters Wood 11, AL3 6PQ, 3 Months, United Kingdom
- 0800 146 307
- bea.pecorelli@pgmutual.co.uk
- pgmutual.co.uk
4.3
Excellent
59 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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It offers peace of mind knowing one's…
It offers peace of mind knowing one's basic needs will be met if the worst happens and one is unable to work.
20 January 2025
Reply from PG Mutual
Thank you for your review. We are glad we could provide peace of mind should you have needed a financial safety net.
Reply from PG Mutual
Thank you for your kind review.
prompt payout of funds accrued
Very prompt payout of accrued funds upon closure of account
20 December 2024
Reply from PG Mutual
Thank you for taking the time to post us a review.
Prompt advice via phone and letter
Prompt advice via phone and letter - I discovered I had duplicate income protection insurance policies and the option to terminate was prompt, however being offered a refund might have been appropriate as had been paying around £170 per month unnecessarily for several years
31 October 2024
Reply from PG Mutual
Thank you for your review. We are sorry to hear that you had a second policy elsewhere however please be assured that you had cover in place with us should you have needed to claim during that period.
A professional, discrete company
They were supportive without pressurising me and always available during the application process.
27 September 2024
Reply from PG Mutual
Thank you for your kind review, we are glad we were able to assist you.
It didn't really benefit myself in…
It didn't really benefit myself in anyway. Just like insurance, private pensions, warranties and guarantees aren't worth a thing when you want to claim. It's a corrupt system of taking people's money and then tell you we don't cover this or that. The whole system is a scam of easy money making.
31 October 2023
Reply from PG Mutual
Whilst are sorry to read of your disappointment, we are glad that you were fortunate enough not to need to claim on your policy that your employer provided for you. Income Protection insurance is an important safety net should the unimaginable happen and our members who have had to claim have been grateful they put that cover in place for when the unexpected did indeed happen to them. We hope that the money received back from your profit share fund provided you with some benefit.
Nothing really to complain about
Nothing really to complain about. I haven't made any claims so can't comments on how good or bad PG Mutual is. Helpful customer service though.
20 August 2024
Reply from PG Mutual
Thank you for your review. We always strive to provide great customer service for our members.
Been with these guys for quite some…
Been with these guys for quite some time - highly recommended - excellent customer care
13 August 2024
Reply from PG Mutual
Thank you for your kind review, we are glad we could provide a good service.
Good communication with the staff
Good communication with the staff, and plenty of information regarding the offers. Highly recommended.
12 August 2024
Reply from PG Mutual
Thank you for your kind words.
I’ve been a member since the late…
I’ve been a member since the late 1980’s & had excellent service throughout
31 July 2024
Reply from PG Mutual
Thank you for your kind words, we are proud to provide a great service to our members.
Very helpful and competitively priced.
30 July 2024
Reply from PG Mutual
Thank you for your kind review.
Amazingly understanding and helpful.
Amazingly understanding and helpful.
It's easy to assume nothing bad is going to happen in life but in reality things do.
Having a policy with PG Mutual has been a life saver!
26 July 2024
Reply from PG Mutual
Thank you for your kind words, we are glad we are able to support you.
PG Mutual has been consistent over the…
PG Mutual has been consistent over the years in the delivery of its mandate. They are doing a great job
10 July 2024
Reply from PG Mutual
Thank you for your kind words, we are proud to provide a good service to our members.
Easy ,helpful and efficient to deal with
31 May 2024
Reply from PG Mutual
Thank you for your kind review.
Any inquiry dealt with effectively…withdrawal of funds
Any inquiry dealt with effectively efficiently and professionally.
15 February 2024
Reply from PG Mutual
Thank you for your review. We are proud that our dedicated team are always on hand to assist our members.
Great returns on your money
Great returns on your money - well ahead of the market - well done
25 June 2024
Reply from PG Mutual
Thank you for your review.
Good honest company no problems with…
Good honest company no problems with communications etc
25 June 2024
Reply from PG Mutual
Thank you for your review.
Very reliable firm
Very reliable firm. Gives excellent advice and was a tremendous support to me during my working career.
25 June 2024
Reply from PG Mutual
Thank you for your kind words. We are so glad we were here to support you.
I have no need to contact PG Mutual for…
I have no need to contact PG Mutual for many years.
I have been retired for 18years, and have left the account accumulating since then.
25 June 2024
Reply from PG Mutual
Thank you for your review. Our dedicated team will be at the end of the phone if you ever need to contact us.
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