Philip Bannister &Co Reviews 

185
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and professional throughout property sales and purchases. Many consumers note that agents go above and beyond to ensure a positive outcome during what can otherwise be a stressful period. People also highlight the outstanding communication, noting that the team consistently keeps clients well-informed and provides clear guidance from start to finish. First-time buyers and overseas clients especially appreciate the smooth process, which significantly reduces the usual worries of moving. Reviewers consistently recommend these services to anyone looking for a trustworthy and reliable real estate agency.

What people talk about most

Staff

Customers report a high level of satisfaction and deep appreciation for the staff, describing the team as... See more

Service

Users describe positive interactions with service, highlighting exceptional and professional support... See more

Customer service

Reviewers highlight positive aspects of customer service, reporting that staff are exceptionally helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience of selling and buying a property was turning into a nightmare for various reasons and the end seemed to get further and further away. Our saving grace was Bannisters estate agents Ello... See more

Company replied

Rated 5 out of 5 stars

We have just bought our very first home with the help of Philip Bannister & Co, and we honestly could not have asked for a better experience. From start to finish the process was smooth, and everyone... See more

Company replied

Rated 5 out of 5 stars

This is not the first time I have used the services of Philip Bannister & Co and I must admit the service is nothing less than perfect. This time like last I was assigned Jennie whom kept me updated... See more

Rated 5 out of 5 stars

The finest estate agent in East Yorkshire. A truly exceptional professional service from start to finish. Nicola , Natasha and Leah supported throughout and ultimately made the move happen. Thankyo... See more


Company details

  1. Estate Agent
  2. Property Rental Agency

Information provided by various external sources

Philip Bannister is an Estate Agency and are committed to dealing with vendors and landlords as 'people', not just by numbers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

185 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(185)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

I could not rate this agency any higher…

I could not rate this agency any higher they are amazing. We live in Australia and have been trying to sell our house in Swanland for a number of years. This year we went with Philip Bannister and wow - so impressed. The communication was awesome considering the time difference and it was never a problem for Ian to call us and give us regular update. He would call and give feedback on every viewing that took place and in the end found two buyers. Many thanks to this agency - job well done

10 February 2021
Unprompted review
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Reply from Philip Bannister &Co

Hi Donna, thank you very much for the positive review. We are delighted that you have been happy with our service. All the best for the future

Rated 5 out of 5 stars

Superb service

Superb service! We sold our house through Bannister’s and knew from day 1 we made the right decision. Alex was dealing with our property and he couldn’t have been more helpful. Always answering our queries swiftly and always made time to update us on any progress, which was really impressive as it was an extremely busy period. Will certainly be using Bannister’s again in the future!

13 October 2020
Unprompted review
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Reply from Philip Bannister &Co

Thanks for your kind words Kieran, a pleasure to deal with you.

Rated 5 out of 5 stars

Would 100% recommend Bannisters to…

Would 100% recommend Bannisters to anyone selling a house. Our estate agent Alex went above and beyond to help us. Felt very comfortable ringing as nothing was ever too much hassle. Also helped the house move to be as least stressful as can be.

16 July 2020
Unprompted review
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Reply from Philip Bannister &Co

Thank you for your kind words Beth, hope you are settled in your new home :)

Rated 5 out of 5 stars

Excellent

Excellent. Selling your home can be a very stressful time but from the valuation right through to the end on move day. We could not have had more support from Charlotte, we even had support with the buying of our new property. We were kept up to date at every step of the process and given excellent advice. Thanks to Bannisters selling our home even during lockdown was much easier experience than we thought.

30 June 2020
Unprompted review
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Reply from Philip Bannister &Co

Thank you Jacqui and Dave, hope you are enjoying your new home.

Rated 5 out of 5 stars

Feedback

I was very impressed with your company. I would like to mention Jenny who went beyond her role. She was professional, friendly and kept me up to date all the time. She is a credit to your company. I would highly recommend you to anyone wishing to sell their property.

25 June 2020
Unprompted review
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Reply from Philip Bannister &Co

Thank you for your lovely words.

Rated 5 out of 5 stars

Ian went above and beyond to help sort…

Ian went above and beyond to help sort this during the Covid lockdown. He always kept me informed of the situation and was in touch with my solicitor regularly asking for an update. I would highly recommend him to anybody looking to sell a house.

11 June 2020
Unprompted review
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Reply from Philip Bannister &Co

Thank you Heidi, much appreciated.

Rated 5 out of 5 stars

i couldn't have wished for a better…

i couldn't have wished for a better estate agent and the people that work there are the best .i personalty highly recommend them to sell any property , and i would use them again if i decide to sell in the future. john Chapman

9 June 2020
Unprompted review
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Reply from Philip Bannister &Co

Thanks for your kind words, John.

Rated 5 out of 5 stars

Helpful, friendly and professional!

Amazing staff, especially Alex, Ian and Sue ! Both made the process of buying a house really easy and stress free. Always kept in touch and kept us updated with the process. A fantastic link with the solicitor too. Would definitely recommend! Thanks

5 June 2020
Unprompted review
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Reply from Philip Bannister &Co

Thank you Alex, we hope you are enjoying your new home!

Rated 5 out of 5 stars

The wonderful team at Elloughton

The wonderful team at Elloughton, Ian, Mattew, Alex and Charlotte helped me and my parents navigate a house move in circumstances that could have been quite stressful. The proffessionalism, helpfulness and genuine friendliness and care have been appreciated so much. My father suffers with dementia and Bannisters went out of their way to ensure that things went as smoothly as possible. The Coronavirus Pandemic meant that the move had to be delayed twice but Ian kept in touch, and his ever-cheerful attitude helped us remain positive. I thoroghly recommend Philip Banister Estate Agents and I will definetly use them again.

5 June 2020
Unprompted review
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Reply from Philip Bannister &Co

Thank you Nicky, we are so happy you were pleased with the service.

Rated 5 out of 5 stars

Considering the present problems…

Considering the present problems regarding the covid virus everything thing went very smoothly
We thank you for all you did and would defiantly use your services again

3 June 2020
Unprompted review
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Reply from Philip Bannister &Co

Thanks Christine, take care.

Rated 5 out of 5 stars

Amazing service

Great service couldn’t ask for any more. Always answering my emails/ phone calls whenever I wanted anything explaining or clearing up. Helped me through the whole process of selling me house.

12 May 2020
Unprompted review
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Reply from Philip Bannister &Co

Thanks Jack, hope you are settling in to your new home.

Rated 5 out of 5 stars

Elloughton team - class act!

Matthew, Ian and Charlotte! Great team,
Great service and always happy to help you with any questions or answers! I’ve bought from these guys and also sold and bought another one! Definitely recommend using these estate agents! Thanks guys

12 May 2020
Unprompted review
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Reply from Philip Bannister &Co

Thanks Sultan, pleasure as always. Hope you are settling in to your new property.

Rated 5 out of 5 stars

Brilliant experience selling with…

Brilliant experience selling with Bannisters. Always polite, professional and supportive. The sale of my property took a long time due to buyers pulling out and difficult circumstances but throughout they kept me up to date with progress and were transparent from start to finish. They could not do enough to make sure I had the best experience possible. They answered all my questions, both related to the sale and questions on general property/ market topics. I would thoroughly recommend them to anyone looking to buy or sell. Thank you ✨

12 May 2020
Unprompted review
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Reply from Philip Bannister &Co

Thanks so much Hannah, we got there in the end. Hope you are safe and well.

Rated 5 out of 5 stars

Great help

Great help, excellent service.

12 May 2020
Unprompted review
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Reply from Philip Bannister &Co

Thanks Chris, hope you are well.

Rated 5 out of 5 stars

Highly recommended

A wonderful team. Very professional, polite, efficient, friendly and helpful - both in their face to face contacts, and in their written and verbal communications ... even in these strange times under lockdown restrictions. Bannisters helped us through every step of a very emotional process with care and understanding. HUGE thank you to all the team at Hessle and Elloughton.

11 May 2020
Unprompted review
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Reply from Philip Bannister &Co

Thank you so much for your lovely kind words Alison. Absolute pleasure to deal with you :)

Rated 5 out of 5 stars

They are what they say 👍🏻

Friendly, kind, quick to deal with issues- I really wouldn’t go with anyone else! 👍🏻😊

26 April 2020
Unprompted review
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Reply from Philip Bannister &Co

Thank you so much Rebecca, hope you are safe and well :)

Rated 5 out of 5 stars

Excellent estate agent

A very reliable family run business.Always on the ball

25 April 2020
Unprompted review
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Reply from Philip Bannister &Co

Thank you Tony, always a pleasure to deal with you. Hope you are safe and well.

Rated 5 out of 5 stars

Excellent friendly and professional…

Excellent friendly and professional service.

All of the staff at Philip Bannister & Co at the Elloughton Office treat us like friends and not just a customer right from the start. Their communication with us was excellent keeping us informed at every stage of the process providing us with professional advice and guidance where necessary to ensure we achieved the best possible price for our house.

All of the staff went that extra mile to ensure we sold our house and found our new dream home. I cannot recommend or thank them enough.

24 April 2020
Unprompted review
Philip Bannister &Co logo

Reply from Philip Bannister &Co

Thanks John for such kind words. Hope you are keeping safe and well. Speak soon.

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