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Phoenix Motorcycle Training Reviews 

9,271
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, patient, and knowledgeable approach, making the learning process enjoyable and effective. Many highlight the clear and tailored instructions provided by instructors, which helped them gain confidence and successfully pass their tests. The overall service and user experience are frequently described as excellent, with people appreciating the well-maintained equipment and organized training sessions. However, some reviewers were not happy with the communication style of one instructor, noting that yelling instructions through a radio increased the likelihood of errors and made it unclear who was being addressed.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as great, excellent, and... See more

Instructions

Customers had positive experiences with instructions, consistently finding them clear, easy to follow, and... See more

Service

Clients share positive opinions on service, with many reviewers describing their experience as outstanding... See more

Product

People report positive experiences with the product, highlighting the excellent condition and maintenance of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was t... See more

Rated 5 out of 5 stars

Lovely friendly staff. Was trained by Greg and Karen, both patient, excellent teachers. Karen really helped my daughter who was quite anxious and she made her feel at ease. Went on the road with Kare... See more

Rated 5 out of 5 stars

I would like to start by saying I had never touched a motorbike before, I was scared of the sound they made and on my first pre CBT lesson I didn’t move the bike…anyway Ben got me to my CBT in 3 les... See more

Rated 5 out of 5 stars

Great facilities, brand new bike. Our instructor was approachable but very thorough. He did a great job of introducing everything we might expect to meet on the Erith test routes which are not the eas... See more


Company details

  1. #1 of 3 best companies in Motorcycle Driving School
  2. #4 of 19 best companies in Motorbike dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

Excellent

TrustScore 5 out of 5

9k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,271)

1,030 reviews in the last 12 months

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Rated 5 out of 5 stars

I completed my CBT yesterday and had a…

I completed my CBT yesterday and had a fantastic experience. The trainer was absolutely amazing—professional, patient, and very supportive throughout the entire day. They explained everything clearly, helped build my confidence, and made sure I understood each part of the training before moving on.

The training was well organised, and the trainer created a relaxed and friendly atmosphere that made learning enjoyable. Thanks to their excellent guidance and encouragement, I felt comfortable and confident throughout the course.

21 June 2026
Rated 5 out of 5 stars

Thinking about doing your CBT… don’t hesitate just do it

I passed my CBT a couple of weeks ago at Phoenix Leamington Spa, I would thoroughly recommend them to anyone else considering life on two wheels. Martin is an excellent instructor who will impart all his years of motorcycling experience on you to make sure you have a good grasp of the basics to make you safe on the road, it was reassuring to have such an experienced rider to help get to grips with clutch and throttle control, low speed manoeuvres, U turns and emergency stops. To anyone else who’s considering learning to ride I’d say, “go for it” once you are on two wheels the freedom of space and mind is amazing!

31 May 2026
Rated 5 out of 5 stars

Two great instructors

Two great instructors. Gave more time till we got things right. and patience with us all. 😬😬😬. I had a grate and passed my CBT.

Thanks guys 👌👌👌👌

20 June 2026
Rated 5 out of 5 stars

Amazing experience and teaching!

My husband and I completed our training at Watford today with Ben! We wish we would have found him earlier, he was absolutely amazing throughout the whole day, super friendly, welcoming and professional. He made us feel completely at ease and his teaching methods were incredible. For myself, I get totally overwhelmed normally with difficult and lengthy instructions due to neurodivergent struggles, Ben was incredibly understanding of this and super accommodating and made sure that he taught me clearly and that I was comfortable with instructions. Cannot recommend Ben enough for training and will definitely be completing as much of our future training towards a full license with him! Thanks so much! Kerrie and Rob :)

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Well worth it !

Well worth it !
Passed my Mod 1 & 2 with the help of Will at Bristol.
Brilliant instructor. He ironed out all my little mistakes and was helpful and polite through it all.
Great bikes too.
I’d definitely recommend Phoenix for CBT & Full licence and will be back in a year for the advanced course.
Thanks again Will !

30 March 2026
Unprompted review
Rated 5 out of 5 stars

I thoroughly enjoyed my experience

I thoroughly enjoyed my experience, I found it very helpful professional and enjoyable. The instructor was above and beyond helpful and supportive.(thanx Martin) I would definitely recommend it to anyone looking to complete a cbt. Thanx again .

18 June 2026
Rated 5 out of 5 stars

Excellent instructors both Rich and…

Excellent instructors both Rich and Sam.
Didn't feel uncomfortable all day. Clear instructions full of knowledge would recommend to anyone who is looking to start they're biking life with getting they're CBT in Chippenham

18 June 2026
Rated 5 out of 5 stars

Great company with even better instructors.

Very knowledgeable instructors who honestly want you to enjoy riding motorbikes and want you to pass 1st time. Please listen to what they have to say as they know their bikes!

They helped me go from a 52 year old total novice to passing my Mod 2 at the first attempt so they must be good!!!

18 June 2026

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