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Phoenix Motorcycle Training Reviews 

9,271
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, patient, and knowledgeable approach, making the learning process enjoyable and effective. Many highlight the clear and tailored instructions provided by instructors, which helped them gain confidence and successfully pass their tests. The overall service and user experience are frequently described as excellent, with people appreciating the well-maintained equipment and organized training sessions. However, some reviewers were not happy with the communication style of one instructor, noting that yelling instructions through a radio increased the likelihood of errors and made it unclear who was being addressed.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as great, excellent, and... See more

Instructions

Customers had positive experiences with instructions, consistently finding them clear, easy to follow, and... See more

Service

Clients share positive opinions on service, with many reviewers describing their experience as outstanding... See more

Product

People report positive experiences with the product, highlighting the excellent condition and maintenance of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was t... See more

Rated 5 out of 5 stars

Lovely friendly staff. Was trained by Greg and Karen, both patient, excellent teachers. Karen really helped my daughter who was quite anxious and she made her feel at ease. Went on the road with Kare... See more

Rated 5 out of 5 stars

I would like to start by saying I had never touched a motorbike before, I was scared of the sound they made and on my first pre CBT lesson I didn’t move the bike…anyway Ben got me to my CBT in 3 les... See more

Rated 5 out of 5 stars

Great facilities, brand new bike. Our instructor was approachable but very thorough. He did a great job of introducing everything we might expect to meet on the Erith test routes which are not the eas... See more


Company details

  1. #1 of 3 best companies in Motorcycle Driving School
  2. #4 of 19 best companies in Motorbike dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

Excellent

TrustScore 5 out of 5

9k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,271)

1,034 reviews in the last 12 months

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Rated 5 out of 5 stars

Sean was absolutely amazing

Sean was absolutely amazing, I've not had so much fun learning something in my life. Im a nervous person as it is but he really made the whole a experience worth it. Wotj the light handed jokes to activatlly teaching on a lighthearted but effective way!

18 June 2026
Rated 5 out of 5 stars

CBT at three sisters

My instructor on the day at the three sisters race track was amazing. He is called Nick, he has a lot of patience, great knowledge, very informative, very good at his job. Thanks for a lovely experience Nick.

16 June 2026
Rated 5 out of 5 stars

Great Service... Great Company

I previously had lessons and test from another motorcycle training company. I switched to Phoenix in Canterbury and found the whole experience far superior to what I had previously. I felt far more comfortable with the training and I was given far more advice and tips than I had previously. I would highly recommend Phoenix for all your motorcycle training and tests. 5 Stars...😀😀

16 June 2026
Rated 5 out of 5 stars

fantastic with my CBT

Ben was fantastic with my CBT. Made me go from having no idea how to get into neutral or do a U turn, to driving down busy roads and dual carriageways for fun and with confidence. Now looking forward to getting full license with these guys!

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Crystal Palace CBT - Saturday

Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was thorough in ensuring we had the adequate skills at the training centre to be safe to ride out on the streets. Would highly recommend

8 June 2026
Rated 5 out of 5 stars

I worked with Liam

I worked with Liam for my full a licence and had to work from the ground up having last ridden 17 years ago. We covered everything for CBT, mod 1 and 2 and I passed both mod1 and 2 first time first time. Would them to recommend anyone who's looking to get their licence and isn't sure who to go with as they are excellent.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

Great training, the instructor gave all instructions clearly and was composed at all times.

16 June 2026
Rated 5 out of 5 stars

Couldn't be better.

Perfect really, my CBT Instructor was really patient and explained everything to me even when he needed to repeat himself. Couldn't ask for anything more.

13 June 2026
Rated 5 out of 5 stars

Great bunch of guys

Great bunch of guys, friendly attitude, real professionals and very very patient. I have struggled at the beginning but they have got my through . Big thank you to all.

7 June 2026
Rated 5 out of 5 stars

Kudos to the boys at Phoenix

The instructor Steve B was friendly, professional and very informative. Great session. The facilities are a little stone age.
I didn't like the CB125F but that is personal preference. Overall a great time with good people.

13 June 2026
Rated 5 out of 5 stars

Paul in Bricket Wood = 5 Star Instructor!

Purely 5 star because of the instructor Paul at the "Watford" location. (Bricketwood Social Club) He believed in me more than I believed in myself at times and his patience and teaching style was great. Thanks Paul for making my day special and enjoyable.

12 June 2026
Unprompted review

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