This company took my order in June 2021. Today is 1st of July 2024 and I have just had a verdict by a JUDGE for these scam artists to give me my money back. Take them to the small claims court... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quite possibly the worst run family company I have ever experienced, lies , cheats, no respect for law or legislation, held money for two years,ignoring requests for refund claiming “ bespoke item” wh... See more
Shocking service , item ordered over 2 years ago . Arrived faulty , on trying to contact customer services emails are just ignored or passed on to other staff memebers which aren’t able to resolve .... See more
Be careful because this company operates under many different names, using smaller branch companies that they own. One of them is "Nebra Ltd" which I bought a hotspot device from that was dead on arri... See more
Company details
Written by the company
Pi Supply is an intelligent power switch for the Raspberry Pi computer. We have just been successfully funded on Kickstarter here - http://kck.st/UVBXTE and you can also now purchase a Pi Supply from - http://www.pi-supply.com
Contact info
Unit 4 Bells Yew Green Business Court, TN3 9BJ, Tunbridge Wells, United Kingdom
- sales@pi-supply.com
- pi-supply.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scammers DO NO BUY
All good
All good, the product was just what I was after and when I contacted support the help was 100%
Worst company EVER
Worst company EVER. I purchased five of them in April 2021, I have not received any of them. I have tried to cancel multiple times since August and they keep telling me it is in the "shipping" stage and out of there hands. It is almost 5 months since it has been in "shipping" stage and they still respond with the same B.S. Sounds like a huge scam, it is easy to cancel a product if it hasn't been shipped. Do NOT buy anything from this website. I will be going to small claims court next.
Terrible service - Do Not Use
Terrible service, hopefully your local trading standards shuts you down and gets all us affected customers suitable refunds.
Terrible company
Terrible company. Theyre crooks. Should be in jail. Steal your money, don't give you refund or your item. Never ever use!!
Had taken over a year for the hotspot…
Had taken over a year for the hotspot to arrive.
Hat and interface are great, panels need work
I love the PiJuice hat, UI, and python lib. Solar panel is sub par though, and I would really appreciate (and the community would benefit) from some additional literature about use cases in powering rpis off grid.
Pretty fast delivery
Pretty fast delivery, PiJuice works perfectly, exactly as I wanted. Only thing is that one of the buttons is slightly stuck, and have to pull it out after every press, which isn’t much of a problem for me personally but is something to be aware of.
I've been scammed by Nebra Ltd
Ordered like others in April 2021. Contacted customer services several times in last few months only to be told that a refund is no longer possible.
I will never ever deal with Pi Supply or Nebra Ltd again. Worst experience ever.
Ordered April 2021 batch was meant to…
Ordered April 2021 batch was meant to come 6 months after. Emailed them April 2022 they said ot was on its way. Its now October 2022 still not here !!!
Take your money and never ship
Ordered here 17 months ago. Been trying to cancel for the past 5 months. Every time they say "we cannot cancel anymore, as the warehouse is about to ship". Last time I complained, they offered me a 50% discount on my next order!!!
Fraudsters; take your money and never ship.
Ive been scammed is how i class this…
Ive been scammed is how i class this company, i ordered 5th April 2021 for my item, they still will not send it and have refused to refund me my money.
DO NOT USE THIS COMPANY UNLESS YOU WANT TO BE OUT OF POCKET.
I’d rate zero stars
I’d rate zero stars. Ordered a miner, April, 2021. Will not refund my money after several requests snd demands. I feel that they just intentionally STOLE MY MONEY.
All very good
great service thanks
How to get screwed by PI Supply UK
Refuse to send product without sending them your ID and CC info, since they claim fraud but your bank/card does not then REFUSE refund without your ID and Bank account number. Then when dispute it since they are holding your $ they after over 4 weeks decide to send something like nothing is wrong but results in lose of work and jobs do to this issue. Total CHEATS and THIEVES.
Let down by delivery problems
Good product but expensive, next day delivery was not fulfilled. I raised a ticket requesting a refund of the delivery charge. Ticket was closed, no explanation, no refund
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








