Pi Supply Reviews 

185
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

This company took my order in June 2021. Today is 1st of July 2024 and I have just had a verdict by a JUDGE for these scam artists to give me my money back. Take them to the small claims court... See more

Rated 1 out of 5 stars

Quite possibly the worst run family company I have ever experienced, lies , cheats, no respect for law or legislation, held money for two years,ignoring requests for refund claiming “ bespoke item” wh... See more

Rated 1 out of 5 stars

Shocking service , item ordered over 2 years ago . Arrived faulty , on trying to contact customer services emails are just ignored or passed on to other staff memebers which aren’t able to resolve .... See more

Rated 1 out of 5 stars

Be careful because this company operates under many different names, using smaller branch companies that they own. One of them is "Nebra Ltd" which I bought a hotspot device from that was dead on arri... See more

Company details

  1. Computer Shop
  2. also in
  3. Battery shop
  4. Computer & Accessories store
  5. Electronic spare parts

Written by the company

Pi Supply is an intelligent power switch for the Raspberry Pi computer. We have just been successfully funded on Kickstarter here - http://kck.st/UVBXTE and you can also now purchase a Pi Supply from - http://www.pi-supply.com


Contact info

2.0

Poor

TrustScore 2 out of 5

185 reviews

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2.0

All reviews

(185)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. Changed the item that I originally ordered and then told I'm not allowed to return it despite contacting them within 14 days of delivery and being unopened. Currently in the process of exploring my legal options, with myself likely taking this matter to the court.

24 July 2022
Rated 1 out of 5 stars

Order placed, no update. Poor comms from company. Avoid

Order placed, money paid. Little to no information for 12 months.

When logging a ticket to cancel order as it was obvious delivery would not take place, was advised cancelling was impossible as the product had shipped. Received delivery information on following day and order fulfilled a few days later.

Based on the experience of this supplier would never use again and would advise others to avoid.

17 July 2022
Rated 1 out of 5 stars

HOW TO GET YOUR MONEY BACK

Like hundreds of people, waiting over 14 months for an HNT miner. Any email correspondence is met with the same pitiful pre-written templates and woeful excuses; phoning will result in ringing out—what a pathetic company.

I advise everyone to pay them a visit (or try phoning) and physically demand your money back - They are the scum of the Earth.

Phone: 441892750345
Address: Unit 4 Bells Yew Green Business Court Bells Yew Gr, Tunbridge Wells
Company Directors: Aaron Joseph Shaw, Amy Clare Martin

If you paid by credit card? You can action a Section 75 with your credit card provider. You will need to provide evidence: emails, invoices etc. If successful, you will receive a full refund. The whole process takes no more than two weeks. - GOOD LUCK.

If you read this Pi-Supply/NEBRA, I hope you choke

All the above information is freely available by the GOV.UK website - Companies House.

12 July 2022
Rated 1 out of 5 stars

Worst company ever wait 14 months for…

Worst company ever wait 14 months for Nebra miner only received when court action was Threatened, will not sync to network open two tickets with them to help to sort it out with no response from them, sent back now for a refund, but probably have to go to court to get reimbursed scam company!!!

11 July 2022
Unprompted review
Rated 1 out of 5 stars

Refused refund

Refused refund, even though it is required under the consumer act. Completely unhelpful and unprofessional.

11 July 2022
Rated 5 out of 5 stars

Good service and product

Order arrived in about a week and a half (shipped from UK to US). Packaging was nice (even came with some stickers!) and my Pijuice Zero has been working as intended for about 2 months now. I will definitely be shopping here again.

3 July 2022
Rated 1 out of 5 stars

It took 13 months for my indoor miners…

It took 13 months for my indoor miners to arrive.
When they did, one was not working.
i had to wait several days for a ticket to be replied to.
Then i was told to take the miner apart and flash the miner.
so after waiting for 13 months i had to take the item apart and mend it.
no offer of compensation for the wait, or the fact that 1 was not ready to work.
oh, they did throw in a mini packet of haribo...
jokers....
avoid, buy from elswhere... ive bought off 2 other companies and both arrived in less than half the time it took nebra to send theirs out..

28 June 2022
Rated 1 out of 5 stars

I was sent a 10% discount code via…

I was sent a 10% discount code via email for solar panels and pi-supply gear.
The code didn't work on solar panels as advertised.
I've been waiting 2 months for a solution, each time they said "we are working on it".
Honestly these folks have no idea what they are doing and customer service is an absolute joke.

At one point they forgot my initial query and said "stock will be arriving soon"
Buy from better people is my advice

2 June 2022
Unprompted review

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