Pick N Drop Dry Cleaning Services and Laundry Reviews 

Best service ever. The Pick up was prompt, the job was well completed and delivery ontime

Polite, arrived on time and managed a very autumn around. I had a lot more washing than I thought, still got it back in 24 hours.

Every time on time & excellent efficient friendly service

Amazing service. Great work. Very well response to all my queries. I am really satisfied. I am gonna use their service again. Trustworthy and worth the money.

Best customer service ever. The company really cares about its level of service and its customers.

On the spot service, delivery driver waited for 10 minutes without any complaint.

Excellent Service, collection and delivery was on time. Driver very courteous .Very pleased with results.

The clothes were delivered much later than initially expected, and unfortunately, all items were still wrinkled. Waste of money!

Update: Thank you for the prompt reply. I was asked to provide feedback on the service I received, and the service was poor. It’s not about not opting for an amicable resolution. With regards to the complaint I placed, I still haven’t received any updates/ emails/ calls from your team. I stand by my review; the service received was poor; not one item was properly pressed.

They came at the time I selected and customer service was good.

Great Laundry Service, This was a fantastic service provided. Timely, cost effective and high quality laundering. Picked up and dropped off at hotel. Highly recommend!!!

Easy experience from start to finish, both who i spoke with on the phone and who comes to collect are very helpful!

Great service. Quality of the cleaning is high and collection and pick up is smooth and efficient. Staff are very friendly too!

I have used the service quite a few times, on one occasion I needed to travel to New York, I called them for an express service… To my greatest surprise the laundry was picked up in the evening and returned the next day.

Thank you pick and drop.

First wash was brilliant! Cost around £50 but worth it. Second wash, an even even bigger load (£65), was a complete disaster! They returned around half the clothes, badly folded and crushed. They claimed they’d returned everything and asked for a list of missing items. I sent those I could remember - unfortunately I don’t take many photos of my dirty wash. I did work out it would cost around £300 to replace those I could remember.
Eventually someone turned up at the door with the missing clothes. No apology or explanation.
I did receive an apology by email and an offer of a refund - which, despite my emailing twice, I’ve never received. As the same email gave me an assurance of improved future service, I’m assuming that’s as reliable as the refund.
We won’t be using them again!
Update: thank you for the response, 3 weeks after I posted this review and almost 9 weeks after the stressful experience. You “carried me along” by insisting that I was wrong in saying that half my washing was missing. You then ignored my messages for 6 weeks. Thank you for the apology but I’ll trust my washing to someone else in future.

I Trust these people with my underwear.... theses guys are good :)