Pick N Drop Dry Cleaning Services and Laundry Reviews 

92
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

They are right on time every time, the pickup guy is super friendly, and the clothes come back perfect, couldn't ask for more!

Rated 5 out of 5 stars

I’ve been consistently impressed with the exceptional service provided by Pick N Drop dry cleaners. Their staff are courteous, the prices are reasonable, and most importantly, they deliver top-notch... See more

Company replied

Rated 1 out of 5 stars

The clothes were delivered much later than initially expected, and unfortunately, all items were still wrinkled. Waste of money! Update: Thank you for the prompt reply. I was asked to provide feedb... See more

Company replied

Rated 5 out of 5 stars

What an amazing service Pick N Drop Laundry & Dry Cleaning Services provide, I would highly recommend everyone to try this company. I have a white cotton coat with a broken zip and which needed dry cl... See more

Company replied

Company details

  1. Laundry service
  2. Clothing alteration service
  3. Dry cleaner

Written by the company

On-demand Dry cleaning and Laundry Service provider. We deliver a five-star service through smart technology and leading local services. Booking and tracking is all via our app/website, with the possibility for collection within an hour and next day returns. We also have a Laundry subscription scheme, this is one of the first of its kind in London. Its a weekly Laundry service for corporates, household and working professionals who do not have much time for Laundry. Commercial laundry is also our forte. We cater for care homes, hotels, hospitals, Restaurants and retail outlets


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(92)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent, quick and reliable service. I will use this service again and I highly recommend others to use it.

31 August 2022
Unprompted review
Pick N Drop Dry Cleaning Services and Laundry logo

Reply from Pick N Drop Dry Cleaning Services and Laundry

Thank you for your fantastic review. We look forward to Providing you with our Laundry services again

Rated 5 out of 5 stars

Great Experience

Wow , the speed of which I received my clothes was astonishing - 10/10 would recommend to anyone in need of dry cleaning

5 October 2022
Unprompted review
Pick N Drop Dry Cleaning Services and Laundry logo

Reply from Pick N Drop Dry Cleaning Services and Laundry

Thank you for your fantastic review. We look forward to Providing you with our Laundry services again

Rated 1 out of 5 stars

They charged me £30 for pick and drop…

They charged me £30 for pick up and drop off without even informing. At the time of refund they conveniently sent me an email saying they will be charging me £30 . I disputed that on email to which they haven’t even bothered replying. I even told them it’s unfair and £30 is too much , also offered to pay out of goodwill £15 but they didn’t even bother replying and have just taken my £30.
Word of caution - be careful with them because they don’t stand by their words .

7 October 2022
Unprompted review
Pick N Drop Dry Cleaning Services and Laundry logo

Reply from Pick N Drop Dry Cleaning Services and Laundry

Hi Priyanka, you know your review is incorrect. You book for Laundry Alteration and our Driver picked up only for you to ask us to return the item because you had a change of mind. We advised that we will have to charge you £30 for time wasting and that if you return in the future like you promised it will be a credited to your order. You agreed to everything on paper only to give us a negative review.
We have taken time to also check trust pilot reviews and discovered that Priyanka goes about writing misleading negative reviews. All the reviews she has written are all negative and similar.

Rated 5 out of 5 stars

Excellent services!

Excellent services!! Prompt pick up and delivery.

15 September 2022
Unprompted review
Pick N Drop Dry Cleaning Services and Laundry logo

Reply from Pick N Drop Dry Cleaning Services and Laundry

Thank you for your fantastic review. We look forward to Providing you with our Laundry services again

Rated 5 out of 5 stars

Best and trusted

Pick and drop my true plug for my laundry service

22 September 2022
Unprompted review
Pick N Drop Dry Cleaning Services and Laundry logo

Reply from Pick N Drop Dry Cleaning Services and Laundry

Thank you for your fantastic review. We look forward to Providing you with our Laundry services again

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look