Pickupflowers.com 

never use this scammy site:
1. flowers were never received
2. they tried to get photo of my credit card and my passport despite i have paid with paypal

paypal buyer protection returned me money.

These people are scammers! BEWARE

I ordered flowers for my cousin at a hospital and they were never delivered. They stopped responding to my chat messages. Thankfully I paid with Paypal and have opened a case to get my money back. I also reported them to the US Fraud Department!

Never ever order flowers as you will be highly disappointed 😔. I placed an order on 29/9/17 for delivery on 1/10/17. Next day I saw my account has been charged twice for the same order . I called on the help line & was attended by the most unprofessional customer service agent with no outcome. I called back again next day & spoke to another agent who put me on hold twice & never returned on the call & left me on hold . Finally today when The flowers were meant to be delivered I was informed by the recipient that they never received the flowers. Once again I called the help line & was informed that the florist don't have any flowers to deliver today .... seriously??? Pickupflowers.com is dodgy .... they charge you twice & then don't deliver the flowers ..... worst customer service ever. NEVER EVER ORDER FLOWERS FROM HERE.

I am waiting to get refund for two payments 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

Really bad place got scammed and they are just horrible people...
Avoid avoid avoid!! please don't throw your money away with this company

The order was not delivered and the customer service seemed rude and uninterested in helping. I'm hoping to get my money back.

I ordered a fruit basket for a friend of mine, 3 days ago. First they didn't have fruits on stock, then the area was too far, and they didn't even bother to inform me about it. I cancelled the order but I am worried that will never see my refund. The agent was not replying to my messages when I was asking hi about this.

Do not use this website,company or whatever they are.JUST STAY AWAY.
They told me at 4 o'clock ,PM,that the delivery will be made until 7 pm and when I called them just before 7 o'clock they were already sorry but the delivery will be made in 48 hours.
Speechless.It was my daughter birthday overseas.I never imagined something like this.I placed the order 2 days in advance.

Total fraud, they never deliver and it is a scam. Never trust them. Some idiot name Marc (which of-course is a fake name) will never reply to your request or inquiry unless it is a new order.

This company is a scam, they are Indian based (later realized that) and they are not returning emails and are totally unprofessional. They have delivered the flowers with 3 days of delay and they didn't give me back a refund. So I spoke with my bank and they charged back the transaction.

They don't reply your calls, chats messages. No refund. They don't deliver the order.
my order id is: 01748910

Don't fall for there lies. They deliver the wrong flowers with the wrong vase and they keep giving me the runaround about "customer service" and "give us 24 hours." Still waiting after 5 days. Now they say they did there best given the circumstances and are offering me a 15% refund for committing fraud.
Go to the FBI Internet Crime Complaint Center (IC3) and tell them exactly what happened.
Go to the website of the Better Business Bureau in the USA and do the same thing. Pickup Flowers have an office in the USA.
The Pickup Flowers website has a chat function and you can save the chat summery by sending it to your email. Save all the chats and their emails. Use it with the complaint at the FBI and the BBB.

Ordered flowers to be sent to South Africa, on the delivery day I was informed the flowers I requested were not available, I wasn't happy but agreed to more roses instead, a few hours later I received an email saying they couldn't deliver them! I cancelled the order and asked for a refund for which I am still waiting! Have called the helpline and got an Isaac who was just intent on mumbling that it takes time, couldn't get any other info from him! Fuming!

FAKE COMPANY...???. NOT DELIVERING WHAT YOU ORDER OR DELAY THE ORDER AND NEVER ANSWER OR SOME CONTACT TO SOLVE THE PROBLEM EVEN WEN THE KNOW IT.
I'M NOT ORDER ANYTHING NO MORE ON THIS COMPANY

I ordered flowers online June 30. On July 1 was told they were not available and asked to switch. I said no ( substitute wasn't even close to what was ordered) and asked to cancel order per their website representation "Refund or replace, if not satisfied". Followed up July 2 and was told in an on-line chat that order had been cancelled and refund issued. In fact they charged me on July 4 (credit card payment to "Gifting Inc - Pickup Flo, Wilmington DE") and haven't issued a refund. Followed up July 18 (telephone call with 415-315-9697 which is CA not DE) and was told there were "technical issues with payment gateway". Have since researched and found that this company may be scamming lots of people. See the reviews on trustpilot, sitejabber and complaintsboard. (I can't post the links on this site).

Search "flowers" here on TrustPilot, and you'll find online florists with great reputations. Wish I'd done that first. PU Flowers took my money, didn't deliver and didn't refund. I think the three same people are the whole company. They have one phone number for ordering or for "customer service". And they answer (if they feel like it) but I think it's in case there is an order. When they do answer, "Hello?" expect a runaround.

Fortunately, my bank returned my money under its fraud protection program. The fraud specialist said he was familiar with this kind of site. He said the company probably gets some flowers delivered but with a Ponzi-style hitch--it's likely unprocessed orders are built into their income stream. The FBI's IC3 program has a great online form for making a criminal complaint. It helps to keep records of all your correspondence.

they are liars. They told me to give me money back in 28 days, but they didn't.
Fukc this company and all of there staff

They charged my account for something that was never delivered. No customer service. I had to cancel my debit card and file a complaint to my bank. I will take time to let as many people know as possible about that scam company. Stay away!!!!!

SCAM SCAM SCAM SCAM.....
i order and i want it to be delivered on valentines day but they deliver it feb.13.they charged me more because its holiday but they didnt deliver it on my requested day...they just told me that at least they delivered it coz they have problem delivering during valentines day....
i kept asking about the refund of my extra payment but they just always say that they will return my money and they didnt....
THIS COMPANY IS A SCAM AND LIER!!!THEY WILL STEAL FROM YOU SO BE CAREFULL......
DONT BUY FROM THEM!!!!!!

I ordered a rose to be delivered on Valentine's Day. It was to be a surprise. I was very excited and spent the 14th February checking the status, only to be told - no, we can only deliver on 15th February.

That was the first disappointment - it was a rose for Valentine's Day, not the 15th February! Plus I knew that the recipient would be leaving for a trip on 15th February.

I then started the charade of 'live chat' with Pickup Flowers. I must have talked to around six or seven people, and every time they promised me the same thing. They would find out exactly when the flower was delivered, and who received it. Because the recipient did NOT receive it. It wasn't even dead on his doorstep when he returned from his trip.

To this day I have not received an answer. And the recipient still does not know about my gesture. Pickup Flowers? Never again.

I have been ordering for the last 10 years from a reliable flower online delivery. Unfortunately their site was down so I needed to find an alternative for delivery on April 20th. Had to place the order before the Easter holiday. Found pickupflowers online which I can say now was the biggest mistake. Despite ordering more than a week before delivery, they never delivered on the requested date of April 20th, my mom's birthday. Totally disappointed. Tried folowing up every single day since my order was placed. Customer service through email is very unresponsive. Live chat representative had no sense of urgency. Both channels always reply with "We will check with our supplier and get back to you." What a scam! They charged my credit card immediately after I placed the order when the flowers have not been delievered yet. So I told the Live Chat guy that I have no time for this BS so I cancelled the order and called my credit card company to revoke this transaction. Don't ever use this scam company. Always go with your trusted, tried and tested service provider.