i was pleased with the whole experience from the website & ordering but also the thoughtful aftercare emails, nothing too pushy but enough to be personal, add to that the scarf & gloves i ordered... See more
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The yellow bomber jacket was a tight fit.On explaining to the company the situation they said return it to us and we will forward the next size.Returned it to them and they promptly sent the replaceme... See more
Company replied
The ordering process and delivery were fine but the design of this bag is strange. The shoulder straps are too close together which makes the bag not sit properly on shoulder/ hanging rather than clo... See more
Great quality at a great price. Delivery was quick and there were no issues returning and exchanging one item which didn’t fit. Will definitely be ordering again and recommend Pierre Francis to anyone... See more
Company details
Written by the company
At Pierre Francis, we believe that conscious consumption starts with careful selection. We thoughtfully source every piece in our collection, offering beautiful and durable goods from brands committed to sustainability and ethical production. Discover timeless style that reflects your values.
Contact info
15 Burnet Lane, HP22 7DD, Broughton, United Kingdom
- adam@pierrefrancis.co.uk
- pierrefrancis.co.uk
4.4
Excellent
250 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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My bags arrived in good time and…
My bags arrived in good time and undamaged. I am extremely pleased with my purchases
24 June 2022
First class quality and service
First class quality and service. Most definitely would recommend
20 May 2022
Customer Service Superb
Item not suitable but the customer service was superb. Thank you.
11 May 2022
Unprompted review
I only bought a fisherman beanie but…
I only bought a fisherman beanie but the quality of it was fantastic so definitely will be purchasing other things from there
3 May 2022
size
I measured myself and bought a size xs according to that but it was extremely tight and could not fit properly. Overall the material and colour was very nice
28 February 2022
Excellent experience
Excellent communication. Above expectations product. Fast delivery.
18 January 2022
Great customer service
The product we got looked just as expected and it's very good quality. There was a small manufacturing defect we noticed and the team were very helpful in helping sort a replacement. Could not recommend them highly enough.
14 January 2022
Disappointed frantic very thin not…
Disappointed frantic very thin not worth sending back because of postage costs
14 January 2022
The quality was good but the sizing was…
The quality was good but the sizing was odd. Very thin sleeves, very lo g body yet very tight for an xl.
6 December 2021
Good service quick delivery
10 November 2021
Very good service
5 November 2021
Cool affordable fashion
4 November 2021
Excellent service
Excellent service, product was as described, great value for money. Very quick delivery. Will use again.
3 November 2021
We had a problem with wrong sizing to…
We had a problem with wrong sizing to begin with, but everything was sorted out, with very good communication. Would definitely recommend.
3 November 2021
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