i was pleased with the whole experience from the website & ordering but also the thoughtful aftercare emails, nothing too pushy but enough to be personal, add to that the scarf & gloves i ordered... See more
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The yellow bomber jacket was a tight fit.On explaining to the company the situation they said return it to us and we will forward the next size.Returned it to them and they promptly sent the replaceme... See more
Company replied
The ordering process and delivery were fine but the design of this bag is strange. The shoulder straps are too close together which makes the bag not sit properly on shoulder/ hanging rather than clo... See more
Great quality at a great price. Delivery was quick and there were no issues returning and exchanging one item which didn’t fit. Will definitely be ordering again and recommend Pierre Francis to anyone... See more
Company details
Written by the company
At Pierre Francis, we believe that conscious consumption starts with careful selection. We thoughtfully source every piece in our collection, offering beautiful and durable goods from brands committed to sustainability and ethical production. Discover timeless style that reflects your values.
Contact info
15 Burnet Lane, HP22 7DD, Broughton, United Kingdom
- adam@pierrefrancis.co.uk
- pierrefrancis.co.uk
4.4
Excellent
250 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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too small by a size,I'm afraid
2 July 2021
Easy to buy from and product came…
Easy to buy from and product came really quickly. Product was as described and there were no problems during the transaction. Would buy from again.
1 July 2021
Great quality.
30 June 2021
Excellent service
16 June 2021
The hat is really lovely and just what…
The hat is really lovely and just what we wanted. Delivery was quick. I would definitely recommend.
12 June 2021
Great service,great value.
2 June 2021
An excellent product backed up with a…
An excellent product backed up with a most businesslike service. Well done all.
21 May 2021
Really good quality.
Very happy with the items I ordered. Very quick delivery and they were must better quality than I had expected for the price I paid. They have a great range and I'm sure I'll be ordering more from PierreFrancis in the near future.
18 May 2021
Very quick delivery time.
7 May 2021
Great all round!
Great products; great value; great service and shipping - can't fault Pierre Francis!
26 April 2021
Chef jacket came with dirty mark when i…
Chef jacket came with dirty mark when i wrote to return for refund got a reply saying they didnt believe thst it came with mark on...
21 April 2021
Easy to use website, good quality hoodie
Easy to use website. Good amount of acknowledgement emails receipts. Timely delivery and good quality product.
1 April 2021
Brilliant Service
Brilliant Service, they went the extra mile. I am really pleased with the item and would thoroughly recommend.
5 March 2021
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