The pillow is great and just as described, but the order took a bit too long to arrive. The DPD delivery guy also lied about us not being home the first day it was meant to be delivered, and it was fi... See more
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Review summary
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Bought 2 dunlopillows. Easy to do - but description could better since there are 2 types of this pillow and I had to investigate more to ensure I was ordering the correct type
Company replied
Easy to order, just a lot of scrolling & a bit of back and forth between pages needed to ensure I'd selected the correct pillow.
Company replied
Very easy site to use as I used the search engine to find what I wanted, hopefully the anti snore pillows work but this will be a product review at a later date....UPDATE still waiting on my pillows o... See more
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Company details
Written by the company
Pillow World is Britain's Leading Pillow Specialist and your one stop pillow shop. We have every type of pillow from all the biggest pillow brands. At Pillow World we don't do fake sales, just low prices everyday. We promise to have Britain's lowest prices 365 days a year. We live and breathe pillows and are passionate about helping you find your perfect sleeping partners. The pillow is the single most important item in your home. It cradles your head and neck, aligns your spine and makes sleep possible. A great pillow will improve any mattress and improve your sleep. A poor pillow makes the best mattress uncomfortable and makes sleep nigh on impossible. We have all experienced the frustration and pain of a poor pillow, whether on holiday or staying at a friend’s. The anguish of pillow origami as you try to plump and fold your flattened excuse for a pillow into something remotely comfortable and supportive is something no one should have to go through. At Pillow World, we have studied pillows from around the globe, looking for the best of the best in every type of pillow. We have even designed and developed new pillows, creating sleep solutions specifically targeted at solving the most common sleep problems. We have pain relief pillows, cooling pillows, anti-snore pillows, anti-allergy pillows, washable pillows, lavender pillows, memory foam pillows, luxury feather and down pillows, latex pillows, pillows for side sleepers, front sleepers, back sleepers and even for wrigglers who move around all night. We have ergonomic pillows, anatomic pillows, breathable pillows, soft and squishy pillows and firm, supportive pillows. Most importantly, we have the right ‘sleep better’ pillows for you. We have 1000's of pillows in stock for super fast delivery, because when you decide you need new pillows you wants them as soon as possible. Happy sleeping from everyone at Pillow World.
Contact info
United Kingdom
- 0333 335 6455
- heretohelp@pillowworld.com
- pillowworld.com
4.3
Excellent
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pillow order
Website seemed straightforward to use and order items, I am hoping the dunlopillos are as good as I have purchased years ago, can't wait to try
6 January 2026
Unprompted review
Reply from Pillow World
Thanks for your review Kim!
We hope your Dunlopillo pillow brings back the comfort you remember and that you enjoy many restful nights with it.
Happy sleeping 💤
Reply from Pillow World
Thank you for your kind words Beryl!
We’re glad you found the website easy and straightforward to use.
Happy sleeping 💤
Excellent pillow, slow delivery, found cheaper elsewhere
The pillow is great and just as described, but the order took a bit too long to arrive. The DPD delivery guy also lied about us not being home the first day it was meant to be delivered, and it was finally delivered two days later. I also found the pillow cheaper elsewhere after I had ordered it.
2 January 2026
Unprompted review
Reply from Pillow World
Hi SB, we’re glad you’re enjoying your pillow and that it’s just as described.
We’re sorry to hear about the delivery experience - we’ll make sure to pass your feedback on to DPD.
Happy sleeping 💤
It was easy to find what I wanted and…
It was easy to find what I wanted and the info and the oriduct
6 January 2026
Unprompted review
Reply from Pillow World
Hi Janet, thank you for your kind words! We’re happy to hear the website made it easy to find exactly what you needed.
Happy sleeping 💤
Full of useful information on the…
Full of useful information on the products which made it easy to find the right pillow for my needs.
5 January 2026
Unprompted review
Reply from Pillow World
Hi Valerie, we’re delighted you found the product information helpful.
It’s great to hear it made choosing the right pillow easier.
Happy sleeping 💤
I had tried this pillow in a mattress…
I had tried this pillow in a mattress man store and it was soft and comfortable. To my huge disappointment this pillow was hard. I could certainly not sink into it and it stretched my neck very uncomfortably
5 January 2026
Unprompted review
Reply from Pillow World
Hi, we’re sorry to hear your pillow didn’t feel as expected.
We source all our products directly from the supplier, so there shouldn’t be any discrepancy in feel unless it was a different model from the one you tried in store.
If you could provide your details via Trustpilot as we have requested, we’d like to investigate this further to ensure you get the comfort you need!
The Website was very easy to navigate
The Website was very easy to navigate, and I found what I was looking for easily. This website came up with the most competitive price. I am looking forward to receiving my order.
4 January 2026
Unprompted review
Reply from Pillow World
Hi Christina, we’re glad you found the website easy to navigate and are happy with the prices.
We hope you enjoy your new pillow once it arrives.
Happy sleeping 💤
Reply from Pillow World
Hi Catherine, thank you for your feedback!
We’re glad you found the website easy to navigate.
Happy sleeping 💤
Reply from Pillow World
Hi Bennett, we’re pleased the order process was simple for you.
We hope you enjoy your new pillow.
Happy sleeping 💤
A quick and easy purchase
A quick and easy purchase. Everything I needed to know was available to make my decision
4 January 2026
Unprompted review
Reply from Pillow World
Thank you for your lovely feedback, Wendy. We’re so pleased you found everything you needed to make your decision easily.
Happy sleeping 💤
Straight forward process
Straight forward process, explanation of each pillow provided, however, proof will be in the pudding as the saying goes
3 January 2026
Unprompted review
Reply from Pillow World
Thank you for your review, Stephen. We’re glad you found the process straightforward and the pillow information helpful. We hope the pillow itself proves just as good once it arrives.
Happy sleeping 💤
Well designed site
Well designed site. Attracts your attention.
Good quality products at a nice price.
2 January 2026
Unprompted review
Reply from Pillow World
Thank you for your feedback, Danny. We’re really pleased you enjoyed the design of the site and felt the products offered great quality at a fair price.
Happy sleeping 💤
First time user
First time using the website, I have to say straight forward to use with stacks of information clear pricing and friendly to navigate, ordered and will be using again will recommend to friends and family. Thanks
2 January 2026
Unprompted review
Reply from Pillow World
Thank you for your review, Andy. We’re so pleased you found the site easy to use and packed with helpful information. We really appreciate the recommendation and look forward to welcoming you back.
Happy sleeping 💤
A great pillow with BLC discount!
I knew which pillow I wanted and was pleased to find it at a reasonable price at Pillowworld. I was doubly pleased to find out from their own website that they offer Blue Light Card discount, which I usually forget to check! This meant Pillowworld was easily the best price for my purchase. Thank you for supporting the Blue Light community!
2 January 2026
Unprompted review
Reply from Pillow World
Thank you for your lovely review. We’re delighted you found the pillow you wanted at the best price and could make use of our Blue Light Card discount. We’re proud to support the Blue Light community.
Happy sleeping 💤
Great quality pillows
Excellent service, excellent quality.
Would recommend the company to anyone who good pillows
2 January 2026
Unprompted review
Reply from Pillow World
Thank you for your kind words, Sue. We’re delighted to hear you’re happy with both the quality of the pillows and the service. Your recommendation means a lot to us.
Happy sleeping 💤
Clear information
Clear information, competitive price and prompt response
2 January 2026
Unprompted review
Reply from Pillow World
Thank you for your feedback. We’re pleased you found the information clear, the pricing competitive, and our response prompt.
Happy sleeping 💤
Appeared to be of great quality and at…
Appeared to be of great quality and at reasonable prices
1 January 2026
Unprompted review
Reply from Pillow World
Thank you for your lovely review. We’re so pleased you found our pillows great quality and reasonably priced.
Happy sleeping 💤
Easy to navigate
Easy to navigate, lots of product information to help decision making.
1 January 2026
Unprompted review
Reply from Pillow World
Thanks for your feedback. We’re glad you found the site easy to navigate with helpful product information.
Happy sleeping 💤
Website easy to use and good payment…
Website easy to use and good payment choice.
Order and payment confirmed straight away.
31 December 2025
Unprompted review
Reply from Pillow World
Thank you for taking the time to leave a review. We’re pleased to hear everything was clear and your order was confirmed straight away.
Happy sleeping 💤
Excellent prices
Excellent prices, superb choice of pillows and a great website
31 December 2025
Unprompted review
Reply from Pillow World
Thank you for your kind words. We’re delighted you enjoyed the choice of pillows and found the website easy to use.
Happy sleeping 💤
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