The pillow is great and just as described, but the order took a bit too long to arrive. The DPD delivery guy also lied about us not being home the first day it was meant to be delivered, and it was fi... See more
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Review summary
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Bought 2 dunlopillows. Easy to do - but description could better since there are 2 types of this pillow and I had to investigate more to ensure I was ordering the correct type
Company replied
Easy to order, just a lot of scrolling & a bit of back and forth between pages needed to ensure I'd selected the correct pillow.
Company replied
Very easy site to use as I used the search engine to find what I wanted, hopefully the anti snore pillows work but this will be a product review at a later date....UPDATE still waiting on my pillows o... See more
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Company details
Written by the company
Pillow World is Britain's Leading Pillow Specialist and your one stop pillow shop. We have every type of pillow from all the biggest pillow brands. At Pillow World we don't do fake sales, just low prices everyday. We promise to have Britain's lowest prices 365 days a year. We live and breathe pillows and are passionate about helping you find your perfect sleeping partners. The pillow is the single most important item in your home. It cradles your head and neck, aligns your spine and makes sleep possible. A great pillow will improve any mattress and improve your sleep. A poor pillow makes the best mattress uncomfortable and makes sleep nigh on impossible. We have all experienced the frustration and pain of a poor pillow, whether on holiday or staying at a friend’s. The anguish of pillow origami as you try to plump and fold your flattened excuse for a pillow into something remotely comfortable and supportive is something no one should have to go through. At Pillow World, we have studied pillows from around the globe, looking for the best of the best in every type of pillow. We have even designed and developed new pillows, creating sleep solutions specifically targeted at solving the most common sleep problems. We have pain relief pillows, cooling pillows, anti-snore pillows, anti-allergy pillows, washable pillows, lavender pillows, memory foam pillows, luxury feather and down pillows, latex pillows, pillows for side sleepers, front sleepers, back sleepers and even for wrigglers who move around all night. We have ergonomic pillows, anatomic pillows, breathable pillows, soft and squishy pillows and firm, supportive pillows. Most importantly, we have the right ‘sleep better’ pillows for you. We have 1000's of pillows in stock for super fast delivery, because when you decide you need new pillows you wants them as soon as possible. Happy sleeping from everyone at Pillow World.
Contact info
United Kingdom
- 0333 335 6455
- heretohelp@pillowworld.com
- pillowworld.com
4.3
Excellent
1k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Pillow World
Thanks for your review.
It’s great to hear our descriptions and customer reviews helped you make a confident choice.
We hope you love your new pillow.
Happy sleeping 💤😴
Reply from Pillow World
Thank you for your review, Christine.
We’re pleased to hear you found our website easy to navigate.
We hope you enjoy shopping with us again soon.
Happy sleeping 💤😴
STILL WAITING ON MY PILLOWS …
Very easy site to use as I used the search engine to find what I wanted, hopefully the anti snore pillows work but this will be a product review at a later date....UPDATE still waiting on my pillows ordered on the 14th so if I have not received them by tomorrow I will be updating my review?
14 January 2026
Unprompted review
Reply from Pillow World
Thank you for your review!
We’re so pleased you found the website easy to use and that our search tool helped you find exactly what you were looking for.
We hope the Anti-Snore Pillows work perfectly for you, and we’d love to hear your thoughts once you’ve had a chance to try them.
Happy sleeping 💤😴
This pillow was recommended to me have…
This pillow was recommended to me have not tried it myself but oerson who told me about it sings the pillows praises saying it is fabulous the site is easy to navigate and place an order thankyou
13 January 2026
Unprompted review
Reply from Pillow World
Thank you for the great review Claire!
It’s wonderful to hear the pillow came so highly recommended and that you found our website easy to navigate and order from.
We hope you love it just as much when you try it yourself!
Happy sleeping 💤😴
Great easy to find good descriptions of…
Great easy to find good descriptions of pillows needed
13 January 2026
Unprompted review
Reply from Pillow World
Hi Tracy, thank you for your lovely review - we’re so pleased you found the site easy to use with clear pillow descriptions.
Helping customers find the right pillow is really important to us.
Happy sleeping 💤
Concise
Concise, clear website with easy navigation. Lots of choice too.
12 January 2026
Unprompted review
Reply from Pillow World
Hi there, thank you for taking the time to leave a review - we’re glad you found the website clear, concise and easy to navigate.
It’s great to hear you enjoyed the wide choice available too.
Happy sleeping 💤
Easy to order and quickly dispatched
Easy to order and quickly dispatched. Very happy with my new pillow
12 January 2026
Unprompted review
Reply from Pillow World
Hi Elizabeth, thank you for your feedback - we’re delighted everything was easy to order and dispatched quickly.
We’re so pleased to hear you’re happy with your new pillow.
Happy sleeping 💤
Still no pillow
Still no pillow! Poor communication. Won't be purchasing from you again. Also at no point have they contacted me to tell me the item is out of stock.
2 January 2026
Unprompted review
Reply from Pillow World
Hi Rachael, we’re really sorry to hear this and understand how frustrating it is when you’re waiting for an order.
Our delivery timeframes are shown at checkout and in the confirmation email, and we’d like to look into this properly for you.
Please contact our customer service team with your order number so we can help get this resolved.
Very good website and very efficient…
Very good website and very efficient service & very quick delivery! I was really impressed.
21 December 2025
Unprompted review
Reply from Pillow World
Hi Amanda, thank you for such lovely feedback.
We’re so pleased you found the website easy to use and that your delivery arrived quickly. It’s great to hear you were impressed with your experience.
Happy sleeping 💤
Reply from Pillow World
Hi Gary, thank you for your feedback.
We’re pleased to hear you found the website easy to get around. Keeping things simple and clear is always our aim.
Happy sleeping 💤
Useful information
I have been trying to find information regarding pillows for a long time. This website was easy to navigate and gave me all the information I needed prior to purchase.
9 January 2026
Unprompted review
Reply from Pillow World
Hi, thank you for your thoughtful review.
We’re really pleased you found the information helpful and the website easy to navigate before purchasing. Helping customers find the right pillow is exactly what we aim to do.
Happy sleeping 💤
Easy to use site
9 January 2026
Unprompted review
Reply from Pillow World
Hi Johno, thank you for your review.
We’re glad you found the site easy to use. Keeping the ordering process simple is important to us.
Happy sleeping 💤
As I knew exactly what I was looking…
As I knew exactly what I was looking for I used the search option, read the description and reviews and found what I wanted very quickly.
9 January 2026
Unprompted review
Reply from Pillow World
Hi George, thank you for sharing your experience.
We’re pleased the search function, descriptions and reviews helped you find exactly what you were looking for quickly. That’s great to hear.
Happy sleeping 💤
Easy to order
8 January 2026
Unprompted review
Reply from Pillow World
Hi Judith, thank you for your review.
We’re glad you found the ordering process easy. We really appreciate you taking the time to share your experience.
Happy sleeping 💤
Reply from Pillow World
Hi, thank you for your feedback.
We’re pleased you found the website easy to use and good value. Making quality pillows accessible is always our goal.
Happy sleeping 💤
The website was easy to use
The website was easy to use, the descriptions of the pillows were factual and (most importantly with branded goods) the prices wereexcellent
7 January 2026
Unprompted review
Reply from Pillow World
Hi Rosie, thank you for your review.
We’re pleased you found the website easy to use, the descriptions clear and the pricing competitive. That’s exactly what we aim for.
Happy sleeping 💤
Reply from Pillow World
Hi Louise, thank you for your feedback.
We’re glad you found the site very user friendly. We really appreciate you taking the time to leave a review.
Happy sleeping 💤
Easy to order and have it delivered to…
Easy to order and have it delivered to a different location.
7 January 2026
Unprompted review
Reply from Pillow World
Thank you for your review Ruth!
We’re pleased the ordering process was simple and that delivery reached your chosen location without issue.
Happy sleeping 💤
Good range to pick from
Good range to pick from, good description of what which pillow does.
7 January 2026
Unprompted review
Reply from Pillow World
Thanks for sharing your thoughts Martin!
It’s great to hear you liked the range of pillows and found the product descriptions useful when choosing.
Happy sleeping 💤
Easy website
Easy website , kept us informed of delivery and the courier.
29 December 2025
Unprompted review
Reply from Pillow World
Thank you for your feedback!
We’re delighted you found our website easy to navigate and that delivery updates kept you informed.
Happy sleeping 💤
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