I am beyond happy with my neck surgery . Went for so many consultations but as soon as I met Rob Laycock I knew I had found my surgeon!! Results are amazing with such care for scarring ..post 3 weeks... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Medical & Cosmetic Clinic: Specialising in Facial Aesthetics, CO2 Laser for Skin resurfacing, Skin Cancers, Dermatology, Women’s Health, Orthopaedics, Maxillofacial & Oral Surgery. A consultant led service designed to give you the treatments you need when you need them. Our comfortable and well equipped clinic provides a relaxed and private environment enabling you to access the care you desire confidently.
Suite 4a, Burlington House, Crosby Road South, L22 0PJ, Liverpool, United Kingdom
Amazing fast service at pinewoods clinic. Initial consultation was carried out a week after I first contacted and then the follow up appointment was equally as efficient. Lovely staff as well !
I found the staff very caring and supportive in my visits to pinewood clinic. The after care was excellent and at no time did I feel anxious with my visits. Thanks Charles
Mr Laycock very professional and all his staff are helpful and friendly which puts the patient at ease.
Very professional. The staff was very polite and helpful and made you feel at home Brilliant
I had a funny mole and the urgent NHS service seemed unable to give me an appointment for about a month: Pinewoods clinic was able to arrange a consultation and excision within 48 hours, professional high quality and friendly service.
Thankyou so much Rob and staff for making me feel so calm and relaxed before and during my upper eye lid lift,even your singing wasn't that bad 😊 I can't believe the difference you have made even the swelling isn't as bad as I thought it would be thank you so much.
I had suture removal by Jodie at my last visit she put me at ease and gave lots of re assurance. I did have questions regarding my surgery I have not had my post op review with Rob Laycock as yet but Jodie re assured me regarding my questions re my current suture line look. From my first visit then surgery and suture removal the clinic staff have shown professionalism, politeness and have put me at ease at all times.
Iv been to pine woods clinic
For numerous issues, and have been seen by
Dr Long , Dr briggs and Mr laycock all fantastic physicians, all so professional and made me feel at ease and have helped my health issues profoundly, everything was dealt with by the wonderful practice manager jodie, would highly recommend this clinic .

Reply from The Pinewoods Clinic
In my opinion, it is essential to have a complete health check service every 5-10 years as I am a huge proponent of preventative care. The tests and assessments were conducted professionally in very agreeable surroundings and Dr. Libby Ensor was informative, approachable and friendly. Libby called me herself when the results returned to explain in detail, what the outcomes were (clean bill of health!). I am extremely satisfied and happy and have already started to recommend this excellent, and much needed, service to people. Thank you, Libby!

Reply from The Pinewoods Clinic
I made a booking for a consultation and the process was both efficient and informative, Jodie explained everything to me and made me feel at ease, she has a lovely kind and caring nature and when I arrived at the clinic I found a very relaxed yet professional atmosphere. My consultation itself with Doctor Bontea ( Tiberui ) went extremely well, he was informative and listened to my symptoms, following the examination the potential diagnosis appeared to make complete sense and I have started to hopefully make the road to recovery ! I will most definitely use the clinic and again and recommend this clinic to anyone who is awaiting treatment/diagnosis

Reply from The Pinewoods Clinic
Friendly and professional service.
Dr Paula Briggs is very efficient and caring, I wouldn't hesitate in recommending her specialist service.
Dr paula Briggs was very helpful and would highly recommend her to anyone needing treatment.
Would give Rob six stars if I could. He did upper eyelid surgery and I am delighted with the results. Talked me through every step of the procedure and reassured me on any concerns I had. It’s taken ten years off me 👏
Thank you!
Grateful to have received the highest standard of care from Rob Laycock’s Team at Pinewoods Clinic, who go above and beyond in their roles.
Beginning to feel human again after a very challenging 7 months.
Grateful to be under safe hands.
I had a full body mole check which highlighted a couple to keep an eye on which they have photographed and one which required a biopsy for cancer screening. Best money I have ever spent. Staff are lovely and friendly. When leaving I actually said “I’ve actually enjoyed the this afternoon all things considered”.
After some initial confusion in finding the place, my experience was completely positive. I was nervous about the procedure but Rob and the lovely nurse who assisted him were great. They explained exactly what was going to happen and were friendly and professional throughout. My scar looks very neat and I’m hoping, once the stitches are removed, that it will disappear into my hair.
I got an amazingly quick response when I asked for an appointment to remove a cancerous mark on my back. All communications were speedy, clear and helpful.
The actual treatment to excise the area by the whole team was amazing- calm, professional, incredibly helpful. They made sure I understood exactly what was going on, the reasons and made me feel very cared for. I'd highly recommend this well-run practice.
I wouldn't trust anyone else. Great service and bedside manner, friendly and informative. Always professional and recommended to my friends.
Great service, professional and friendly staff and a relaxed atmosphere I would highly recommend this clinic to anyone
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.