Pirate Ship Reviews 1,251

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent pricing, often noting significant savings compared to other shipping options and even direct carrier rates. Many people highlight the outstanding customer service, describing it as responsive, helpful, and quick to resolve issues. The platform's ease of use and intuitive interface are also frequently mentioned, making the shipping process efficient and straightforward for consumers. However, some customers expressed dissatisfaction with the limited shipping options, specifically mentioning the absence of FedEx and, in some cases, a lack of more affordable USPS ground services for certain items. A few people also felt that the company's branding was distracting during problem resolution.

What people talk about most

Price

People report positive experiences with price, often highlighting significant savings compared to direct... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the platform for making... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, good, and... See more

Customer service

Consumers find customer service to be a highlight, consistently praising its speed, helpfulness, and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the platform's ease of use and... See more

Based on these reviews

Rated 5 out of 5 stars

I've been using Pirateship for a few years now, mostly for online sales. Their rates are great & almost always beat eBay pricing. I've also compared them to their competition & other than a few other... See more

Rated 5 out of 5 stars

Had a huge cost increase from UPS which I disputed and got resolved. Pirate Ship support was instrumental in assisting me with the refund. They don’t have a phone option but their online support is fa... See more

Rated 5 out of 5 stars

I've been using pirateship for over 4 years and haven't looked back. My ups and fedex accounts have remained untouched. I love the ease of use and confidence in knowing that I'm getting the best price... See more

Rated 5 out of 5 stars

PirateShip is a great tool for vendors. I can sell on any platform and use PirateShip to get wholesale pricing. It integrates with my Etsy and EBay stores and I use it when I have local customers who... See more


Company details

  1. Software company
  2. Shipping and postal service
  3. Shipping service

About Pirate Ship

Written by the company

Pirate Ship is a web-based shipping software solution that helps small businesses, e-commerce sellers, and independent entrepreneurs purchase and print discounted USPS and UPS shipping labels — no monthly fees, no hidden costs, and no treasure buried in the fine print.

As a shipping label platform, Pirate Ship gives users access to pre-negotiated carrier discounts on services including USPS Priority Mail, Ground Advantage, First-Class Package, and UPS Ground and UPS Ground Saver - as well as expedited services. Labels can be created individually, in bulk batches, or imported through e-commerce integrations, — built for businesses shipping anywhere from a few packages per week to hundreds per day. The platform is free to use — customers only pay the cost of postage.

Key features and capabilities:

  • Discounted shipping rates — Access to deeply discounted USPS and UPS rates with no markup, monthly fee, or minimum volume requirement — just the lowest rates, straight from the plank
  • E-commerce integrations — Connects with Shopify, eBay, Square, WooCommerce, and other platforms to import orders automatically
  • Batch label creation — Print multiple shipping labels at once via spreadsheet upload or synced integrations, so even the biggest hauls ship without a headache
  • Package tracking — Built-in tracking for all shipments with status updates accessible from the dashboard
  • International shipping — Support for customs forms and international label creation across USPS and UPS international services
  • Shipping insurance — Optional third-party insurance available for shipments at the time of label purchase

The platform requires no technical setup and operates on a pay-per-label model. When customers need help, a real human support crew is available via live chat and email — ready to lend a hook — because ARRrrr, we make shipping fun! 🏴‍☠️

Our values reflect who we ARRrrr

Written by the company

Be fair 😉
Accessible to everyone, so no one’s left out.
Be nice 😍
Empathy, humanity, and humor go a long way.
Be real 😊
Be reliable and back up the pirate talk.

Contact info

Save up to 87% off USPS® & UPS® rates

We’ve saved shippers tons of treasure since 2014 🏴‍☠️

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 2% of negative reviews

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Rated 5 out of 5 stars

I love Pirate Ship

I love Pirate Ship. They are fantastic. I have saved so much money over the past few years. I ship primarily via UPS. If I had to pay UPS prices for everything I most likely would no longer be in business.
Using Pirate Ship is incredibly easy. It's very user friendly. If you ever run across a problem it's easy to correct. If you need to chat with someone they are just incredible. They will help you with everything.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

PirateShip is great

PirateShip is great. Never wait in line at the post office again. Connects to my BigCartel and Discogs stores to automatically import orders and keep track of what has shipped. Makes it easy to save packages, and I've even started sending international packages via UPS with Pirate Ship.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

The best shipping experience around..

The best shipping experience around... I send all of my packages using Pirate Ship - the website is easy to navigate. Quick process that will save you big on shipping costs. Perfect for both business and personal mail.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use and love that I can track…

Easy to use and love that I can track all my shipping and see reports to know exactly what my costs are. Whenever I have had a question, they have been quick to answer and help me find a solution. I don't know why anyone wouldn't use this money saving way to cut shipping cost.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

A great shipping option for ebay sellers.

We have been selling on eBay for 25 years. What a welcome relief to use Pirate Ship. Website is easy to use. I like being able to get a shipping quote before I decide to print a label. They are quick to reply to my emails and have stood by their service when the big guys decide to upcharge me after shipping. I only wish I could sometimes use FedEx for larger packages with them.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Convenient, Expiditious Savings!

Pirate Ship is an essential part of my business. It helps me sell more with less effort. A big unexpected blessing from Pirate Ship is that it makes mailing to my kids and grandkids quick and easy too. It brough the cost down and even more important the convivence up. Skip the line and know the cost before you leave the house.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Love them!

Great business. Very helpful to small businesses. Their website is creative and works smoothly. Saves me lots of money. Love them!

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Pirateship is my go to.

I have been using Pirateship for at least five years, I am a hobbyist who sells some of her work. The price of shipping has gone through the roof, but with Pirateship I know I always have the most accurate and most economical shipping available. The ease of use with this company couldn’t be simpler. You have an option to compare prices for the same package and printing labels is very simple. They also have an option to send an automated email to the recipient, and the estimated delivery dates are usually right on. I’ve been very pleased with what I’ve saved over the years!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Best Shipping

As a small business Pirate Ship has been my go to for all my shipping needs. Convenient online shipping labels and best prices for several shipping options.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE Pirate Ship!

I absolutely LOVE Pirate Ship, and have used their service for many years. Their service is extremely easy to use and you can create labels in batches, then print the labels all at once. They even provide discounted international shipping through Ascendia, which my international customers appreciate. If you need help, Pirate Ship's chat feature is superb! Once you initiate a chat, someone will be with you in just a couple of minutes, and their staff are always helpful. I highly recommend Pirate Ship!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Pirate Ship is THE best

Pirate Ship is THE best. I've been doing mail order for a long time, and they are by far the most efficient and have the lowest prices. There is no phone help, but the site is easy to navigate and you should have a very seamless experience. They do have help you can write in questions, and once or twice I've done it, they respond quickly.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Pirateship makes shipping so much…

Pirateship makes shipping so much easier and less expensive than comparing prices across various shipping options. My options are saved, so I can always go back to what I use regularly and save my addresses for frequent users

9 April 2026
Unprompted review

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