Pirate Ship Reviews 1,251

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent pricing, often noting significant savings compared to other shipping options and even direct carrier rates. Many people highlight the outstanding customer service, describing it as responsive, helpful, and quick to resolve issues. The platform's ease of use and intuitive interface are also frequently mentioned, making the shipping process efficient and straightforward for consumers. However, some customers expressed dissatisfaction with the limited shipping options, specifically mentioning the absence of FedEx and, in some cases, a lack of more affordable USPS ground services for certain items. A few people also felt that the company's branding was distracting during problem resolution.

What people talk about most

Price

People report positive experiences with price, often highlighting significant savings compared to direct... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the platform for making... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, good, and... See more

Customer service

Consumers find customer service to be a highlight, consistently praising its speed, helpfulness, and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the platform's ease of use and... See more

Based on these reviews

Rated 5 out of 5 stars

I've been using Pirateship for a few years now, mostly for online sales. Their rates are great & almost always beat eBay pricing. I've also compared them to their competition & other than a few other... See more

Rated 5 out of 5 stars

Had a huge cost increase from UPS which I disputed and got resolved. Pirate Ship support was instrumental in assisting me with the refund. They don’t have a phone option but their online support is fa... See more

Rated 5 out of 5 stars

I've been using pirateship for over 4 years and haven't looked back. My ups and fedex accounts have remained untouched. I love the ease of use and confidence in knowing that I'm getting the best price... See more

Rated 5 out of 5 stars

PirateShip is a great tool for vendors. I can sell on any platform and use PirateShip to get wholesale pricing. It integrates with my Etsy and EBay stores and I use it when I have local customers who... See more


Company details

  1. Software company
  2. Shipping and postal service
  3. Shipping service

About Pirate Ship

Written by the company

Pirate Ship is a web-based shipping software solution that helps small businesses, e-commerce sellers, and independent entrepreneurs purchase and print discounted USPS and UPS shipping labels — no monthly fees, no hidden costs, and no treasure buried in the fine print.

As a shipping label platform, Pirate Ship gives users access to pre-negotiated carrier discounts on services including USPS Priority Mail, Ground Advantage, First-Class Package, and UPS Ground and UPS Ground Saver - as well as expedited services. Labels can be created individually, in bulk batches, or imported through e-commerce integrations, — built for businesses shipping anywhere from a few packages per week to hundreds per day. The platform is free to use — customers only pay the cost of postage.

Key features and capabilities:

  • Discounted shipping rates — Access to deeply discounted USPS and UPS rates with no markup, monthly fee, or minimum volume requirement — just the lowest rates, straight from the plank
  • E-commerce integrations — Connects with Shopify, eBay, Square, WooCommerce, and other platforms to import orders automatically
  • Batch label creation — Print multiple shipping labels at once via spreadsheet upload or synced integrations, so even the biggest hauls ship without a headache
  • Package tracking — Built-in tracking for all shipments with status updates accessible from the dashboard
  • International shipping — Support for customs forms and international label creation across USPS and UPS international services
  • Shipping insurance — Optional third-party insurance available for shipments at the time of label purchase

The platform requires no technical setup and operates on a pay-per-label model. When customers need help, a real human support crew is available via live chat and email — ready to lend a hook — because ARRrrr, we make shipping fun! 🏴‍☠️

Our values reflect who we ARRrrr

Written by the company

Be fair 😉
Accessible to everyone, so no one’s left out.
Be nice 😍
Empathy, humanity, and humor go a long way.
Be real 😊
Be reliable and back up the pirate talk.

Contact info

Save up to 87% off USPS® & UPS® rates

We’ve saved shippers tons of treasure since 2014 🏴‍☠️

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 2% of negative reviews

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Rated 5 out of 5 stars

Years of great service!

I have been using Pirate Ship for years and absolutely love it. The rates are great, and managing bulk shipments is a breeze. Highly recommended!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Finding Pirate Ship has been a life…

Finding Pirate Ship has been a life saver! They make shipping easy and affordable even in today's market! Creating a shipment for the best price is simple and they even make it fun. Responses to questions come quickly and actually answer the question rather than giving a general AI response. I cannot recommend Pirate Ship enough!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

I have made several labels on Pirate Ship and was amazed. The price is always less than you can get from any shipping company. Not sure how they do it, but thank you from a struggling senior living on Social Security

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Perfect solution for my Shipping needs.

I run small business and Pirate Ship has kept my shipping costs in check. It’s super easy and convenient. There will be months that I don’t need to ship anything so not having to pay a monthly fee is perfect and awesome for me. I pay to ship and don’t have to make trips to the post office. A big win!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service at an Exceptional Price

We learned about Pirate Ship from a shipping logistics coordinator from USPS. We'd had mixed experiences with other shipping platforms in our former business, but when we started the Dietz Foundation (non-profit), having a shipping platform that was cost effective, efficient, and had great customer service was critically important. Pirate Ship customer service is exceptional, and they do everything in their power to assist in the rare instances that something goes wrong. UPS and USPS are the two carriers we most consistently use for domestic deliveries, and I appreciate being able to compare rates all on the same screen. The supplemental package insurance available through Pirate Ship is straight-forward and affordable, and the $1 per $100 of coverage makes it very easy to calculate the most economical/appropriate combination of carrier rate and package insurance.

We have also utilized their Simple Export Rate for smaller packages going internationally. On average, we save around $20 PER PACKAGE as compared to the rates from our usual international shipper (which are very good!) if the package qualifies for Pirate Ship Simple Export Rate.

Overall, Pirate Ship has a HUGE improvement over what we used to do. For a small organization, especially a non-profit one, ever little bit we can save on costs is that much more we can put toward helping teachers and students!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I have been using Pirate Ship for over 5 Years

I have been using Pirate Ship for over 5 years, no up front cost, easy to use, and super convenient. If your an online seller more money in Your Pocket. Not the seller platforms that are all trying to get you to buy postage from them so they can take more of our hard earned money. I have had an online bussiness for 15 years now again Pirate Ship for all your postage need!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

OMG, Pirate Ship is the BEST!

OMG, I wish every business was run as well as Pirate Ship! I've been using them for a few years now and have had nothing but great experience and interaction with them. Their prices are great, their website is easy to navigate, and their customer service is the absolute best. Pirate Ship should be the business template for everyone!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Grateful and Thankful

I am grateful for the support and excellent service provide by the Pirate team when I need help. Very professional and friendly service. Thank you

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I have used PirateShip for 5 years

It is a great tool to ship my packages. The discounted shipping rate is wonderful! PirateShip does not charge a user fee which saves additional money compared to other companies. I recommend PirateShip to others all the time.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

I use pirate ship almost every day

I use pirate ship almost every day. It has saved me a boat load of money. I only used customer service when I first started and my problem was quickly taken care of. I wish they included FEDEX as an option but I've learned to live without them.I've been using Pirate ship for a few years. I've told several people about Pirate Ship. I HIGHLY recommend them.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Ahoy! Fantastic services from Pirate Ship

Ahoy! A very satisfied customer of Pirate Ship here - I've used their services for many years. Their customer service is the bloody best! No other postal service comes close - they're all blaggards by comparison (in my most humble opinion). You won't go wrong with Pirate Ship, matey!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Six years at sea…

I’ve been working with Pirateship for six years now and haven’t had a single moment of regret! The shipping prices are great to begin with but then you can compare them with different options and pick the best one for your needs. Never a problem with a refund if I couldn’t use what I paid for, and they are extremely quick to answer and helpful if I have a question. LOVE the pirate talk, too, it’s fun to work with someone who’s got a sense of humor 😆

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I ship all over

I ship dolls all over. It gets very expensive to places like Australia or Canada or the UK . With pirate ship collectors can afford to get an item they want. It helps create multiple sales a year instead of just one. There’s a big difference between $45 yo ship or $80 with post office or another company., the ease of canceling a label if I’ve made a mistake is great. Totally enjoy using pirate ship

8 April 2026
Unprompted review

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