PixArt Creatives Reviews 

651
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and responsive staff, emphasizing how kind, professional, and patient they are when handling multiple revision requests to ensure that everything is completely perfect. Many people also appreciate the amazing artwork and wonderful customer support, noting that the final pieces beautifully capture the true personality, emotion, and likeness of their beloved family pets and animals. Though some reviewers were not happy with minor aspects of their orders, a few consumers mentioned encountering specific issues regarding picture clarity, unexpected coloring details, or occasional quality flaws on the physical items that they received.

What people talk about most

Product

Clients share positive opinions on product, highlighting how well the artwork captures their pets'... See more

Quality

Consumers find quality to be positive, highlighting outstanding artistry, realistic details, and wonderful... See more

Staff

Customers had positive experiences with staff, highlighting their kind, helpful, and courteous nature... See more

Service

Reviewers mention positive feedback about service, highlighting professionalism, fast responses, and... See more

Customer service

Users describe positive interactions with customer service, noting that the team is remarkably responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was already incredibly pleased with my initial purchase and had left a 5* review stating so. Sadly 2 days after receiving the image, our beautiful boy crossed the rainbow bridge. I reached out to se... See more

Rated 5 out of 5 stars

Very friendly people despite a very busy time of year. They made sure they got it right and were patient with me despite several revision requests, some annoyingly small and specific. But it seems the... See more

Rated 5 out of 5 stars

I placed an order for 2 digital prints of my cats. After placing the order, I received the final products in about 2 days! PixArt Creatives give the option to reply to the final products with anythi... See more

Rated 5 out of 5 stars

Such an easy process. All my requests were taken into consideration on the initial art work. Once received, I requested a change which was made straight away with no issues. The final piece is amazi... See more


Company details

  1. Artist

Written by the company

Premium Custom Cartoon Pet Portraits


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

651 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(651)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

I all worked out in the end, happy with end result

It was an easy process
But I did have some Issues probably because I am old. First, when I got me digital file back it came over as orderpix blahbah and did not land in my in box because of the "order" heading and it laned in my unread file. that caused some delays with that process.
Second when I sent in for revisions I also asked if I would need to send in a email stating I accept that as a approved before I ordered my print. I did not get any directions on that. That did cause some confusion with one of my pics and delays but it all worked out in the end.

30 January 2026
Rated 5 out of 5 stars

Great experience!

The company was very responsive and I received my artwork quickly. I asked for a slight revision and they did it very quickly to perfectly represent my dog. I love my piece!

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Essence captured of our baby girls

The team really captured the essence of our beautiful baby girls from the photos I provided. I couldn’t be more pleased with the outcome.
I look forward to having this printed and being able to remember my beautiful girl forever.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

The picture of my adorable baby boy…

The picture of my adorable baby boy gives a fun twist to his personality. It shows our favorite place to visit in the background and adds a little something to our photos on the wall. After showing our family my brother in law actually did this last year for my sister. This is one of my treasured pictures of my Hercules! I can't wait to get it printed!

25 December 2025
Rated 5 out of 5 stars

Excellent Customer Service

I am very pleased with the quality of work and opportunity to have changes made. The service was quite fast especially considering I ordered over the holidays. The custumer service is wonderful and I would absolutely use this company again!

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Better than I could hope for!

Not only did the portrait of my dog come out fabulous, but their wonderful team answered all my questions, made the change I requested (after purchase) and were extremely polite and attentive to my emails. I would highly recommend them to anyone!

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service & fantastic portrait

I was really pleased with service from the Pix Art Creatives Team. They were very responsive & helpful when I asked for slight changes & they created a wonderful dog portrait for my auntie 😊. Would definitely recommend!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Puppy Perfection

I've ordered twice from here and both times it was knocked out of the park. For Christmas, the wife got a painting of our bernedoodle Freya and Golden Doodle Luna. After having her close her eyes and hold out her hands to see it, it was worth every penny. She cried, knew immediately where it was meant to be and it's there, perfect as ever. The team worked with me for all of the minor adjustments to make sure it was perfect, and it is. Thank you!!

25 December 2025
Unprompted review

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