PixArt Creatives Reviews 

651
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and responsive staff, emphasizing how kind, professional, and patient they are when handling multiple revision requests to ensure that everything is completely perfect. Many people also appreciate the amazing artwork and wonderful customer support, noting that the final pieces beautifully capture the true personality, emotion, and likeness of their beloved family pets and animals. Though some reviewers were not happy with minor aspects of their orders, a few consumers mentioned encountering specific issues regarding picture clarity, unexpected coloring details, or occasional quality flaws on the physical items that they received.

What people talk about most

Product

Clients share positive opinions on product, highlighting how well the artwork captures their pets'... See more

Quality

Consumers find quality to be positive, highlighting outstanding artistry, realistic details, and wonderful... See more

Staff

Customers had positive experiences with staff, highlighting their kind, helpful, and courteous nature... See more

Service

Reviewers mention positive feedback about service, highlighting professionalism, fast responses, and... See more

Customer service

Users describe positive interactions with customer service, noting that the team is remarkably responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was already incredibly pleased with my initial purchase and had left a 5* review stating so. Sadly 2 days after receiving the image, our beautiful boy crossed the rainbow bridge. I reached out to se... See more

Rated 5 out of 5 stars

Very friendly people despite a very busy time of year. They made sure they got it right and were patient with me despite several revision requests, some annoyingly small and specific. But it seems the... See more

Rated 5 out of 5 stars

I placed an order for 2 digital prints of my cats. After placing the order, I received the final products in about 2 days! PixArt Creatives give the option to reply to the final products with anythi... See more

Rated 5 out of 5 stars

Such an easy process. All my requests were taken into consideration on the initial art work. Once received, I requested a change which was made straight away with no issues. The final piece is amazi... See more


Company details

  1. Artist

Written by the company

Premium Custom Cartoon Pet Portraits


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

651 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(651)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

Couldn't be happier with my order

Couldn't be happier with my order. True to their word on finish schedule times. Especially on how busy it is this time of year. Going to be an amazing Christmas present to give. Thank you very much 😊 🐈‍⬛🐶🐶❤️

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Cute Gift for Pets Who Have Passed <3

Photo was delivered promptly AND they were extremely friendly in their communication (my sisters dog just passed and had a photo made of her dog), so having kind communication made it feel personal. The photo was incredibly accurate and made me cry the moment I opened it. Couldn't recommend enough.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

So cuuuute!

The picture was far better than I ever expected! I cannot wait to gift this to my brother and sister in law. They’re big Disney fans so I know they’ll be thrilled to see that their dog came right out of a Disney movie.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional!!!!

I have been so impressed by their customer service and artwork! Exceptional customer service is not the norm these days, but PixArt Creatives was extremely responsive, patient and incredibly helpful. I would highly recommend this service and am beyond excited to give this gift.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier!

I couldn’t be happier that I finally made the decision to have one of these made! After losing my dog two months ago it was at the top of my list as a remembrance item. I ordered the 16x20 canvas and it is BEAUTIFUL. The way they captured the special little details of my girl brought tears to my eyes. Thank you so much!!!

11 December 2025
Unprompted review
Rated 5 out of 5 stars

5 stars is not enough…

The order process is super simple, and their response time is quick. The level of customer service and care is personal, patient, and filled with the information you need.

And the artwork is OUTSTANDING! They absolutely captured the essence of our pets, took the feedback we provided to make the piece next level, and reached out immediately on production issues with next steps.

To say that the final product exceeds any of my expectations doesn’t do service to just how happy I am with the artwork.

This was absolutely an exceptional experience and I in one it’s going to be one of the best gifts I’ve ever given.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!! Highly recommend. They do an absolutely beautiful job and are quick to respond and go above and beyond to help with any enquiry. They were great to deal with, very efficient and willing to help with an enquiry I had. Couldn't fault them and think they are wonderful. I would give them a 100 star rating if I could!

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Xmas gift

I needed my pet's portrait done quickly as it was for a Christmas gift. PixArt was able to edit my dog's ears two seperate times in less than 24 hours to ensure I was 100% happy. I would recommend this service to anyone!

14 December 2025
Unprompted review
Rated 5 out of 5 stars

PixArt Creatives is amazing

PixArt Creatives is amazing, not only for gifts but for personal pieces as well! I sent multiple photos and asked them to pick the best one and they did not disappoint. They made multiple revisions every time I asked and ensured that I was satisfied with my product. I would definitely recommend PixArt Creatives to any animal lover!

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Best Product and Service

Best product and service! They sent me the first draft soon after placing the order and when I requested an amendment they sent me a revised version the next day (at 3am). Excellent service and staff. I am obsessed with the picture of my dog!

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly, patient people during a busy time of year

Very friendly people despite a very busy time of year. They made sure they got it right and were patient with me despite several revision requests, some annoyingly small and specific. But it seems they care about making sure the customer is satisfied. I’m really not well-versed enough to be able to tell how they produce the art (whether they’re hand-drawn, computer-made, or AI), but if you don’t care, don’t know, or don’t care to know, you’ll be happy.

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Over the moon Happy

Over the moon Happy! Such a beautiful twist on our beloved family fur babies. Cannot wait to gift it to my daughter for her room. Love it. Thank you

12 December 2025
Unprompted review
Rated 5 out of 5 stars

My picture came and my Pups look…

My picture came and my Pups look adorable! There was some extra black ink in the corner. I emailed and got a response right back! They are replacing the print AND it still should be in time for Christmas. Customer service and Quality could not have been better!

12 December 2025
Unprompted review

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