PixArt Creatives Reviews 

651
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and responsive staff, emphasizing how kind, professional, and patient they are when handling multiple revision requests to ensure that everything is completely perfect. Many people also appreciate the amazing artwork and wonderful customer support, noting that the final pieces beautifully capture the true personality, emotion, and likeness of their beloved family pets and animals. Though some reviewers were not happy with minor aspects of their orders, a few consumers mentioned encountering specific issues regarding picture clarity, unexpected coloring details, or occasional quality flaws on the physical items that they received.

What people talk about most

Product

Clients share positive opinions on product, highlighting how well the artwork captures their pets'... See more

Quality

Consumers find quality to be positive, highlighting outstanding artistry, realistic details, and wonderful... See more

Staff

Customers had positive experiences with staff, highlighting their kind, helpful, and courteous nature... See more

Service

Reviewers mention positive feedback about service, highlighting professionalism, fast responses, and... See more

Customer service

Users describe positive interactions with customer service, noting that the team is remarkably responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was already incredibly pleased with my initial purchase and had left a 5* review stating so. Sadly 2 days after receiving the image, our beautiful boy crossed the rainbow bridge. I reached out to se... See more

Rated 5 out of 5 stars

Very friendly people despite a very busy time of year. They made sure they got it right and were patient with me despite several revision requests, some annoyingly small and specific. But it seems the... See more

Rated 5 out of 5 stars

I placed an order for 2 digital prints of my cats. After placing the order, I received the final products in about 2 days! PixArt Creatives give the option to reply to the final products with anythi... See more

Rated 5 out of 5 stars

Such an easy process. All my requests were taken into consideration on the initial art work. Once received, I requested a change which was made straight away with no issues. The final piece is amazi... See more


Company details

  1. Artist

Written by the company

Premium Custom Cartoon Pet Portraits


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

651 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(651)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

Late pet portrait

I paid so much attention to details I was considering myself annoying but they still did every correction I asked for and very quickly.
They kept me informed about each update on delivery status and It arrived faster than I was expecting.
The painting is exactly the way I wanted it.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Such a wonderful piece or art

Such a wonderful way to capsule your pets. PixArt Creatives are incredible and so nice when emailing about the piece before being finished ☺️ they were accommodating to changes and quick to fix. I love my piece done for my puppies and will definitely order again in the future. Thanks again!!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

Amazing experience!! The picture of my dog was beautiful and the team made some last minute changes for me after she passed away. The process was so easy and quick. The team was kind and empathetic to my situation. I will be ordering again!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely enjoyed working with…

I absolutely enjoyed working with PixArt Creatives! They were so responsive, attentive, and the end result was a memorable creation that made my soul happy explode. THANK YOUUUUU ❤️❤️❤️❤️❤️

7 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company very attentive

I had used another company to do a drawing of my girls and they look nothing like the pictures, Pixart not only did a fantastic job but altered my picture to what I wanted and they did it without a picture to copy. I’m really pleased with the outcome.

7 December 2025
Unprompted review
Rated 5 out of 5 stars

Fast Turnaround Time - Very Willing to Accommodate Changes

I placed an order for 2 digital prints of my cats. After placing the order, I received the final products in about 2 days! PixArt Creatives give the option to reply to the final products with anything that you might like to refine or change with the art. I asked to make my cat more of a chocolate brown color, which they corrected in about 1 day! Wonderful experience. I’d definitely order from them again!

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Responded to emails personally when I accidentally put in the wrong shipping address and they updated. Awesome product and fantastic customer care!

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Company was receptive to my multiple requests for things to be slightly different until we got it just right! I can't wait to receive this and give it to my wife on Christmas day!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Great company to work with!

The creative team at PixArt were extremely receptive to my requests. They were prompt and very kind. I asked for something extra in my portrait and it was no problem. I will definitely use them again in the future future!

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Worked with me multiple times on my…

Worked with me multiple times on my idea that i had for a muddy covered doggie. Countless re makes of my image. Prompt replies and just really nice open mindness and curiosity to get the final product. Really kind and warm nature felt through the communication process

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Simply amazing!

Fantastic service. The staff were amazingly patient and helpful - and endlessly willing to keep changing details at my request until I was 100% happy. I absolutely adore the canvas of our two cats as a Christmas present for my daughter. I would definitely recommend this.

25 November 2025
Rated 5 out of 5 stars

Easy process, fabulous gift 🎁

Such an easy process. All my requests were taken into consideration on the initial art work. Once received, I requested a change which was made straight away with no issues. The final piece is amazing. I love it and I know my daughter will too!
Great, friendly communication from the team. Would definitely recommend!!

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding product and customer…

Outstanding product and customer service. I am very happy with the finished product. I was not happy with the original proof and I contacted customer service which responded very quickly and said no problem let them know what background I would like. They switched it out and I just got my print yesterday and could not be happier!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service !

I found this company on Facebook. I was Leary at first because I don’t trust a lot of Facebook ads. I went to the website and ordered my print. The fact that I asked to have some colors enhanced, changed, and added made my experience great! This is a company that would recommend to anyone.
Thank you pixart. I can’t wait to get my print.

25 November 2025
Rated 5 out of 5 stars

Very good experience overall

Very good experience overall. Communication was suprisingly outstanding. Even though it is the holiday season we still received our canvas print in a reasonable amount of time. Revisions were easy and well done. Thank you!

25 November 2025

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