PixArt Creatives Reviews 

651
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and responsive staff, emphasizing how kind, professional, and patient they are when handling multiple revision requests to ensure that everything is completely perfect. Many people also appreciate the amazing artwork and wonderful customer support, noting that the final pieces beautifully capture the true personality, emotion, and likeness of their beloved family pets and animals. Though some reviewers were not happy with minor aspects of their orders, a few consumers mentioned encountering specific issues regarding picture clarity, unexpected coloring details, or occasional quality flaws on the physical items that they received.

What people talk about most

Product

Clients share positive opinions on product, highlighting how well the artwork captures their pets'... See more

Quality

Consumers find quality to be positive, highlighting outstanding artistry, realistic details, and wonderful... See more

Staff

Customers had positive experiences with staff, highlighting their kind, helpful, and courteous nature... See more

Service

Reviewers mention positive feedback about service, highlighting professionalism, fast responses, and... See more

Customer service

Users describe positive interactions with customer service, noting that the team is remarkably responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was already incredibly pleased with my initial purchase and had left a 5* review stating so. Sadly 2 days after receiving the image, our beautiful boy crossed the rainbow bridge. I reached out to se... See more

Rated 5 out of 5 stars

Very friendly people despite a very busy time of year. They made sure they got it right and were patient with me despite several revision requests, some annoyingly small and specific. But it seems the... See more

Rated 5 out of 5 stars

I placed an order for 2 digital prints of my cats. After placing the order, I received the final products in about 2 days! PixArt Creatives give the option to reply to the final products with anythi... See more

Rated 5 out of 5 stars

Such an easy process. All my requests were taken into consideration on the initial art work. Once received, I requested a change which was made straight away with no issues. The final piece is amazi... See more


Company details

  1. Artist

Written by the company

Premium Custom Cartoon Pet Portraits


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

651 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(651)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

Simple, Easy, Fantastic

Dealing with these guys has been a very easy and simple experience. After the original design came through, I asked for some small changes and they accommodated perfectly. Can't recommend them enough!

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

The communication is outstanding. Kind and friendly responses. Outstanding overall customer service. Prompt responses and a great customer care experience. I would absolutely order again and I will be referring to friends and family.

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and response

Great customer service and response! I had multiple revisions and every time they were so cordial and professional. You can tell they really do care about getting it done exactly right for the customer. They were amazing to work with and the portrait was absolutely beautiful. Made my niece smile after losing her boy Steele.

27 October 2025
Rated 5 out of 5 stars

Picture was spot on

I absolutely love the end picture. First go just needed a minor tweek that was made really quickly and exactly what I wanted. So happy with it I've now ordered another drawing to be done for my sisters dogs.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Pixart did a great job a delivering…

Pixart did a great job a delivering their product. It was quick and very nice. I wanted to add a touch on one of the arts and they replied in the day and the touch up was done within 48hours. Communication was good and the emails were kind. I will most likely use there service again!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Perfect gift

I wanted to have a portrait done for my BIL who lost his dog this year. They are huge Disney fans. They took their time to adjust the portrait to meet my vision. I am super excited to gift this to him for Christmas!

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Top Notch Through and Through

I can’t say enough about how great this company was to work with! Not only did the product come out amazing, but whenever I had concerns about whether it would arrive in time for the holidays, they would reply to my emails so quickly to reassure me! Ultimately, my order even arrived two days ahead of schedule! I would use them again without hesitation!

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Pixart Creative did an amazing job

Pixart Creative did an amazing job — the work is top-quality and the team is fantastic. They are incredibly attentive and their responsiveness is outstanding. I’m truly impressed and would definitely recommend them!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

The artwork of my dogs Moose and Avery…

The artwork of my dogs Moose and Avery are Amazing! Pixart did such a beautiful job capturing their personalities! And payed strict attention to their details in coloring and subtle aspects of their coats. I am in Love with their portraits! GreaT job Pixart, i highly recommend!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Great keepsake of our doggos

The team at Pixart created such a great and memorable visual of our doggos, even providing speedy turnarounds on the edit we requested. We're so happy with the job they did!

20 November 2025
Unprompted review
Rated 5 out of 5 stars

The Perfect Gift

I have ordered two of these and LOVE both of them. They helped and revised them when I asked. They both turned out Perfect. I can't wait til Christmas to hand them out !!!

3 November 2025
Unprompted review

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