Pixartprinting IE Reviews 

97
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products and printing, often highlighting how well items look and perform. Many reviewers also commend the fast and efficient delivery service, with orders frequently arriving on time or even ahead of schedule. The overall service, including the website's ease of use and the helpfulness of the staff, contributes to a highly positive customer experience. However, some customers experienced issues with delivery, such as packages arriving late or incomplete, and a few noted problems with product dimensions not lining up correctly. Additionally, some people mentioned minor inconveniences like the website not finding their delivery address or wishing product dimensions were included in the basket.

What people talk about most

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent product... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Product

Users describe positive interactions with the product, often highlighting excellent quality and fast... See more

Service

Customers had positive experiences with service, consistently reporting it as efficient and of great quality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really easy to order and ensure the product is going to be a quality reproduction. Shipped and received within the expected timeframe - and it looks great! If there was one suggestion I'd have for Pix... See more

Rated 5 out of 5 stars

Pixart is the best! I've been a customer for decades. Placing orders is easy. Templates and instructions are always available and make sense. Orders are shipped on time and the quality is excellent. O... See more

Rated 5 out of 5 stars

The product quality is excellent. The staff were helpful and responded to my queries very prompt. I will surely recommend this company to my friends 👍👍👍

Rated 5 out of 5 stars

So many options to choose from, great prices and quality, and punctual shipping. Great customer support whenever needed. Super happy :)


Company details

  1. Digital printing service
  2. Commercial Printer
  3. E-commerce service
  4. Graphic designer
  5. Prints and signs store
  6. Promotional items

About Pixartprinting IE

Written by the company

Pixartprinting is a leading e-commerce company specialising in providing customised online printing services across Europe. With over 20 years’ experience in the industry, we are at the forefront of digital printing and continuously invest in cutting-edge technology to ensure that we can offer the highest quality printed products at low prices. As well as focusing on innovation, we are also constantly researching the best materials for our products and add new products to our extensive catalogue to adapt to global changes and the latest trends.

ALL PRODUCTS Magazines, Books & Catalogues Packaging Labels and Stickers

✔️We are committed to customer satisfaction and aim to offer as many customisation options as possible so that businesses and professionals can put their own stamp on our products and achieve a fully personalised final result.

✔️Why choose us for your online printing?

  • Low prices,
  • Customisation,
  • Convenience,
  • Extensive catalogue,
  • Customer support.

Pixartprinting has so much to offer, with a vast range of products to suit all needs: Business cards, Flyers, Posters, Labels and Stickers, Tags, Advertising banners, Packaging, Shopping bags, Rigid media, Magazines and Books, Calendars and Custom promotional items.

Free and Fully Customisable Designs

Need marketing materials? Imagine them. Create them. Print them.

Need marketing materials? Imagine them. Create them.  Print them.
Unleash your imagination with our Designer tool and create your marketing materials in a matter of clicks: we have thousands of free and fully customisable designs for you to use. See how simple it is, and start creating!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

97 reviews

5-star
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2-star
1-star

Asks customers to review

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4.5

All reviews

(97)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Music group flag

Ordered a flag for our music group heading to Spain at the end of October. The quality is amazing and the delivery was so fast. Was ahead of the expected date of arrival so thank you so Much. Can’t wait to use it.

18 October 2024
Pixartprinting IE logo

Reply from Pixartprinting IE

Hello Sarah,

Thank you for your kind review! We are glad it came on time.
We wish you and your music group all the best for your upcoming trip to Spain!

We look forward to working with you again soon!

Best regards,

Rated 5 out of 5 stars

Excellent service great quality

Excellent service great quality

13 October 2024
Pixartprinting IE logo

Reply from Pixartprinting IE

Hello Stephen,

Thank you for your kind review! Your satisfaction is our top priority, and your feedback means a lot to us.


We look forward to working with you again soon!

Best regards,

Rated 4 out of 5 stars

Quality was reasonably good

Quality was reasonably good, and delivery time was accurate.

It should be noted that while this company uses a .ie web address, the printing is done in Italy.

3 October 2024
Pixartprinting IE logo

Reply from Pixartprinting IE

Hello,

Thank you for your kind review! Your satisfaction is our top priority, and your feedback means a lot to us.


We look forward to working with you again soon!

Best regards,

Rated 5 out of 5 stars

Great service

Great service, my design needed to be tweaked but i still got it on the origional delivery date.

6 October 2024
Pixartprinting IE logo

Reply from Pixartprinting IE

Hello,

Thank you for your kind review! Your satisfaction is our top priority, and your feedback means a lot to us.


We look forward to working with you again soon!

Best regards,

Rated 3 out of 5 stars

Problem uploading file

Had difficulty uploading file. They need to make clear that you have to pay before you can upload the file. Other than this a great experience.

2 October 2024
Pixartprinting IE logo

Reply from Pixartprinting IE

Hello Niall,

Thank you for your kind review! Your satisfaction is our top priority, and your feedback means a lot to us.

We understand that uploading files can sometimes be tricky, and we appreciate your input. To clarify, the file upload option is also available before the payment.

If you encounter any issues with the upload process in the future, please don't hesitate to reach out to our support team.

We look forward to working with you again soon!

Best regards,

Rated 5 out of 5 stars

Excellent quality and price

Buying 2 of these foamboard A2 posters was a no-brainer, given the price difference between 1 and 2. They arrived sooner than expected and the print quality is excellent for the book cover reveal for our next release.

4 October 2024
Pixartprinting IE logo

Reply from Pixartprinting IE

Hello,

Thank you for your kind review! We’re thrilled to hear you’re happy with the print.
We’re glad they worked perfectly for your book cover reveal, and we look forward to supporting your next project!

Kind regards,

Rated 5 out of 5 stars

Excellent quality and turnaround time.

Excellent quality and turnaround time.

25 September 2024
Pixartprinting IE logo

Reply from Pixartprinting IE

Hello,

Thank you for your review! Your satisfaction is our top priority, and your feedback means a lot to us.

We look forward to working with you again soon!

Best regards,

Rated 5 out of 5 stars

Good quality and reproduction plus on-time delivery

The fast turnaround at a reasonable price. Good quality materials and very good reproduction quality. Only one issue, have someone handy assemble the first one.

25 September 2024
Pixartprinting IE logo

Reply from Pixartprinting IE

Hello,

Thank you for your review! Your satisfaction is our top priority, and your feedback means a lot to us.We’ll be sure to look into how we can make the process even more user-friendly.

We look forward to working with you again soon!

Best regards,

Rated 5 out of 5 stars

Excellent quality

Excellent quality, great software and prompt delivery. I would highly recommend this printing company.

25 September 2024
Pixartprinting IE logo

Reply from Pixartprinting IE

Hello,

Thank you for your review! Your satisfaction is our top priority, and your feedback means a lot to us.

We look forward to working with you again soon!

Best regards,

Rated 1 out of 5 stars

They have a terrible system...

In my order of 4 books, 3 books were printed with the wrong specifications and 1 book didn't reach me and no one knows what happened.

In my different order: On 12 August, they sent me an e-mail for the mistakes of my order of 4 different books that I placed on 30 July, and 12 August was the delivery day of those books, and although it has been more than 10 days, I still have not received the books.

If you have an alternative, never deal with this brand. I paid €600 for 8 book editions and I regret it so much that I can't even describe it.

20 August 2024
Unprompted review
Pixartprinting IE logo

Reply from Pixartprinting IE

Hello Tolga,

We thank you for your feedback and we are truly sorry to hear about the issues with your order and understand your frustration.

Our team has tried to reach out to you multiple times to resolve this matter, and we'd like to work together to find a solution. Please check your email or reach out to us directly at Support@pixartprinting.com so we can investigate further and assist you.

We thank you for your understanding as we are continuously working on improving our processes to provide better service to our customers.

Best regards,

Rated 4 out of 5 stars

I ordered some business cards on the 6…

I ordered some business cards on the 6 May and the goods arrived 13 May. I used their card design with my own graphics and everything went off fine. Very pleased!

13 May 2024
Unprompted review
Pixartprinting IE logo

Reply from Pixartprinting IE

Hello Con,

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. It motivates us to continue delivering the best service possible.

We appreciate you taking the time to share your thoughts.

Thank you once again for your support!

Best regards,

The pixartprinting Team,

Rated 1 out of 5 stars

Blaming customer for delayed shipping

Ordered and item and selected next day. Uploaded the artwork immediately only to get an email saying that because I uploaded the image to late it would not arrive for another week. Bizarre to blame the customer for delayed shipment time. Even if it was uploaded after a certain time deadline surely they would only delay it by another working day. Not a week.

26 March 2024
Unprompted review
Rated 4 out of 5 stars

A Complete Turnaround in Service Levels.

I started dealing with Pixart several years ago and found them to be horrendous! They were unreliable, untrustworthy and difficult. So I stopped using them for quite some time. They then came up again in a Google search and I figured I'd give them another try. I was glad I did. They seem to have turned themselves around. I have now done several orders with them and every one of them was delivered on time and to a high quality. Fingers crossed they keep up the good work.

My only gripe is that submitting artwork files online can be very frustrating as they don't seem to have gotten the software quite right with regards to allowing for bleeds and gutters. Hopefully they will get there.

31 December 2023
Unprompted review

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